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SEGMENT INFORMATION | 12 Months Ended
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Oct. 31, 2023
SEGMENT INFORMATION |
SEGMENT INFORMATION | 14. SEGMENT INFORMATION We operate in a single segment: industrial automation equipment. We design, manufacture, and sell computerized (i.e., Computer Numeric Control) machine tools, consisting primarily of vertical machining centers (mills) and turning centers (lathes), to companies in the metal cutting industry through a worldwide sales, service, and distribution network. Although the majority of our computer control systems and software products are proprietary, they predominantly use industry standard personal computer components. Our computer control systems and software products are primarily sold as integral components of our computerized machine tool products. We also provide machine tool components, automation integration equipment and solutions for job shops, software options, control upgrades, accessories and replacement parts for our products, as well as customer service, training, and applications support. We principally sell our products through approximately 180 independent agents and distributors throughout the Americas, Europe, and Asia. Our line is the primary line for the majority of our distributors globally, even though some may carry competitive products. We also have our own direct sales and service organizations in China, the Czech Republic, France, Germany, India, Italy, the Netherlands, Poland, Singapore, Taiwan, the United Kingdom, and certain areas of the United States, which are among the world's principal machine tool consuming countries. During fiscal year 2023, no distributor accounted for more than 5% of our sales and service fees. In fiscal year 2023, approximately 61% of our revenues were from customers located outside of the Americas, and no single end-user of our products accounted for more than 5% of our total sales and service fees. The following table sets forth the contribution of each of our product groups and services to our total sales and service fees during each of the past three fiscal years (in thousands): Net Sales and Service Fees by Product Category
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | Year ended October 31,
​ |  | 2023 |  | 2022 |  | 2021
Computerized Machine Tools | ​ | $ | 188,335 |  | $ | 211,804 | ​ | $ | 198,602
Computer Control Systems and Software † | ​ |  | 2,805 | ​ |  | 2,634 | ​ |  | 2,528
Service Parts | ​ |  | 28,439 | ​ |  | 28,219 | ​ |  | 26,425
Service Fees | ​ |  | 8,228 | ​ |  | 8,157 | ​ |  | 7,640
Total | ​ | $ | 227,807 |  | $ | 250,814 | ​ | $ | 235,195
† Amounts shown do not include computer control systems and software sold as an integrated component of computerized machine systems. ​ The following table sets forth revenues by geographic area, based on customer location, for each of the past three fiscal years (in thousands): ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | Year Ended October 31,
​ |  | 2023 |  | 2022 |  | 2021
United States of America | ​ | $ | 83,747 |  | $ | 92,050 | ​ | $ | 83,218
Canada | ​ |  | 3,827 | ​ |  | 3,996 | ​ |  | 2,636
Central & South Americas | ​ |  | 1,839 | ​ |  | 1,279 | ​ |  | 989
Total Americas | ​ |  | 89,413 | ​ |  | 97,325 | ​ |  | 86,843
​ | ​ |  | ​ | ​ |  | ​ | ​ |  | ​
Germany | ​ |  | 30,468 | ​ |  | 42,026 | ​ |  | 37,584
United Kingdom | ​ |  | 29,704 | ​ |  | 26,629 | ​ |  | 30,314
Italy | ​ |  | 15,554 | ​ |  | 16,499 | ​ |  | 12,718
France | ​ |  | 11,851 | ​ |  | 14,291 | ​ |  | 14,252
Other Europe | ​ |  | 28,204 | ​ |  | 24,437 | ​ |  | 21,467
Total Europe | ​ |  | 115,781 | ​ |  | 123,882 | ​ |  | 116,335
​ | ​ |  | ​ | ​ |  | ​ | ​ |  | ​
China | ​ |  | 7,529 | ​ |  | 10,293 | ​ |  | 14,284
India | ​ | ​ | 6,016 | ​ | ​ | 6,578 | ​ | ​ | 3,654
Other Asia Pacific | ​ |  | 7,858 | ​ |  | 11,975 | ​ |  | 12,393
Total Asia Pacific | ​ |  | 21,403 | ​ |  | 28,846 | ​ |  | 30,331
​ | ​ |  | ​ | ​ |  | ​ | ​ |  | ​
Other Foreign | ​ |  | 1,210 | ​ |  | 761 | ​ |  | 1,686
Grand Total | ​ | $ | 227,807 |  | $ | 250,814 | ​ | $ | 235,195
​ Long–lived tangible assets, net by geographic area, were (in thousands): ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | As of October 31,
​ |  | 2023 |  | 2022 |  | 2021
United States of America | ​ | $ | 7,072 |  | $ | 5,628 |  | $ | 6,104
Foreign countries | ​ |  | 4,034 | ​ |  | 4,941 | ​ |  | 6,640
​ | ​ | $ | 11,106 |  | $ | 10,569 | ​ | $ | 12,744
​ Net assets by geographic area were (in thousands): ​
​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​ | ​
​ | ​ | As of October 31,
​ |  | 2023 |  | 2022 |  | 2021
Americas | ​ | $ | 70,649 |  | $ | 87,476 | ​ | $ | 84,385
Europe | ​ |  | 81,730 | ​ |  | 67,797 | ​ |  | 80,769
Asia Pacific | ​ |  | 69,852 | ​ |  | 67,371 | ​ |  | 73,265
​ | ​ | $ | 222,231 |  | $ | 222,644 | ​ | $ | 238,419
​

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