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MAJOR CUSTOMERS
9 Months Ended
Mar. 31, 2013
Major Customers  
MAJOR CUSTOMERS
NOTE 9. MAJOR CUSTOMERS
 
Information with respect to two customers who accounted for sales in excess of 10% of our total sales in any of the three or nine month periods ended March 31, 2013 or 2012 is as follows:
 
   
As of and for the Three Months Ended March 31,
 
   
2013
   
2012
 
   
Sales
   
Percent of
Total
   
Accounts
Receivable
   
Percent of
Total
   
Sales
   
Percent of
Total
   
Accounts
Receivable
   
Percent of
Total
 
Customer 1
  $ 82,000       3 %   $       %   $ 1,811,000       40 %   $ 630,000       40 %
Customer 2
  $ 1,759,000       58 %   $ 946,000       59 %   $ 1,467,000       32 %   $ 531,000       34 %
 
   
As of and for the Nine Months Ended March 31,
 
     2013        2012    
   
Sales
   
Percent of
Total
   
Accounts
Receivable
   
Percent of
Total
   
Sales
   
Percent of
Total
   
Accounts
Receivable
   
Percent of
Total
 
Customer 1
  $ 572,000       6 %   $       %   $ 6,106,000       45 %   $ 630,000       40 %
Customer 2
  $ 4,830,000       51 %   $ 946,000       59 %   $ 4,008,000       29 %   $ 531,000       34 %
 
In December 2009, Customer 1 (the “Customer”), our then-largest customer, informed us that it was in the process of developing, and planned to eventually manufacture, its own surgical devices that were functionally comparable to the products the Company provided to the Customer at that time. Pro-Dex had been the exclusive manufacturer of these products since they were developed. Through May 2012, we provided the Customer with two products (“Product A” and “Product B”) and we continue to provide repair services for both products. Sales for each of these categories for the three and nine months ended March 31, 2013 and 2012 were as follows:

   
Three Months Ended March 31,
 
   
2013
   
2012
 
Product A
  $     $ 470,000  
Product B
          744,000  
Repairs
    82,000       597,000  
Total
  $ 82,000     $ 1,811,000  
 
   
Nine Months Ended March 31,
 
      2013           2012     
Product A
  $     $ 1,420,000  
Product B
          3,276,000  
Repairs
    572,000       1,410,000  
Total
  $ 572,000     $ 6,106,000  
 

In June 2011, the Customer informed us that its product development had progressed to the point at which it did not plan to place any new orders with us for these products beyond those orders already placed with delivery dates through May 2012, and we have received no such new orders.
 
In addition, the Customer indicated that it planned to limit repair requests from us to those Products A and B that are covered by our product warranty. Although we continue to receive out-of-warranty repair orders from the Customer, such repair revenue would decline to zero or a negligible amount should the Customer decide at any time in the future to cease placing new repair orders with us.
 
We continue to implement the steps of a strategic plan in response the loss of the Customer, the objectives of which are to identify and capture additional revenue opportunities and concurrently reduce operating costs not critical to revenue growth. There can be no assurance, however, as to either the timing or success of achieving these objectives, which, during any period not achieved, could cause us to experience a prolonged material and adverse impact on our business.