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Balance Sheet Components (Tables)
12 Months Ended
Dec. 31, 2019
Balance Sheet Related Disclosures [Abstract]  
Schedule of Other Assets
Prepaid expenses and other consist of the following (in thousands):
 
 
December 31,
 
2019
 
2018
Prepaid expenses
$
2,303

 
$
1,780

Other current assets
193

 
167

Total prepaid expenses and other
$
2,496

 
$
1,947

Schedule of Property and Equipment
Property and equipment consist of the following (in thousands):
 
December 31,
 
2019
 
2018
Computer hardware and software
$
3,427

 
$
3,353

Office equipment and office furniture
8,148

 
7,814

Capitalized internal-use software and website development
4,390

 
4,383

Leasehold improvements
6,247

 
6,140

 
22,212

 
21,690

Less accumulated depreciation and amortization
(19,230
)
 
(17,900
)
Total
$
2,982

 
$
3,790

Changes in Allowance for Doubtful Accounts and Reserve for Subscriber Refunds
Changes to the allowance for doubtful accounts and reserve for member refunds are as follows (in thousands):  
 
Allowance
for doubtful
accounts
 
Reserve for
member
refunds
Balance at January 1, 2018
$
315

 
$
530

Additions — charged to costs and expenses, or contra revenue
482

 
688

Deductions — recoveries of amounts previously reserved
(104
)
 

Deductions — write-offs or refunds
(1
)
 
(839
)
Balance at December 31, 2018
692

 
379

Additions — charged to costs and expenses, or contra revenue
610

 
1,007

Deductions — recoveries of amounts previously reserved
(147
)
 

Deductions — write-offs or refunds
(29
)
 
(1,093
)
Balance at December 31, 2019
$
1,126

 
$
293

Schedule of Accrued Expenses
Accrued expenses and other consist of the following (in thousands):
 
 
December 31,
 
2019
 
2018
Accrued advertising expense
$
1,774

 
$
1,875

Accrued compensation expense
2,955

 
2,813

Reserve for member refunds
293

 
382

Other accrued expenses
2,455

 
2,266

Deferred rent

 
517

Total accrued expenses and other
$
7,477

 
$
7,853