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SIGNIFICANT ACCOUNTING POLICIES - Narrative (Details)
3 Months Ended 9 Months Ended
Sep. 30, 2024
USD ($)
Sep. 30, 2023
USD ($)
Sep. 30, 2024
USD ($)
financial_institution
segment
Sep. 30, 2023
USD ($)
Dec. 31, 2023
USD ($)
Product Information [Line Items]          
Goodwill, impairment charges     $ 0 $ 0  
Intangible assets, impairment charges $ 0 $ 0 0 0  
Capitalized software development costs, impairment charges 0 0 0 0  
Advertising costs 144,000 99,000 327,000 $ 470,000  
Equity awards liability 0   0   $ 4,000
Deferred revenue 1,312,000   1,312,000   2,209,000
Revenue recognized     2,106,000    
Accounts receivable, net of allowance for doubtful accounts 3,374,000   3,374,000   4,703,000
Accounts receivable, allowance for doubtful accounts 100,000   $ 100,000   69,000
Number of financial institutions | financial_institution     2    
Number of reportable segments | segment     1    
Number of operating segments | segment     1    
Three Customers | Revenue from Contract with Customer Benchmark | Customer Concentration Risk          
Product Information [Line Items]          
Business concentration risk, percent     46.00% 49.00%  
Three Customers | Accounts Receivable | Customer Concentration Risk          
Product Information [Line Items]          
Business concentration risk, percent       46.00%  
Customer One | Revenue from Contract with Customer Benchmark | Customer Concentration Risk          
Product Information [Line Items]          
Business concentration risk, percent     19.00% 21.00%  
Customer One | Accounts Receivable | Customer Concentration Risk          
Product Information [Line Items]          
Business concentration risk, percent     30.00% 38.00%  
Customer Two | Revenue from Contract with Customer Benchmark | Customer Concentration Risk          
Product Information [Line Items]          
Business concentration risk, percent     15.00% 14.00%  
Customer Two | Accounts Receivable | Customer Concentration Risk          
Product Information [Line Items]          
Business concentration risk, percent     1.00% 3.00%  
Customer Three | Revenue from Contract with Customer Benchmark | Customer Concentration Risk          
Product Information [Line Items]          
Business concentration risk, percent     12.00% 14.00%  
Customer Three | Accounts Receivable | Customer Concentration Risk          
Product Information [Line Items]          
Business concentration risk, percent     6.00% 5.00%  
Four Customers | Accounts Receivable | Customer Concentration Risk          
Product Information [Line Items]          
Business concentration risk, percent     47.00%    
Customer Four | Accounts Receivable | Customer Concentration Risk          
Product Information [Line Items]          
Business concentration risk, percent     10.00%    
Fair Value, Inputs, Level 1          
Product Information [Line Items]          
Cash, cash equivalents and short-term investments 5,747,000   $ 5,747,000   8,980,000
Fair Value, Inputs, Level 2          
Product Information [Line Items]          
Equity awards liability 0   $ 0   $ 4,000
Retirement Savings 401k Plan          
Product Information [Line Items]          
Retirement plan, maximum employee contribution, percent     35.00%    
Retirement plan, employer matching contribution, percent of match     50.00%    
Retirement plan, employer matching contribution, percent of employees' gross pay     6.00%    
Retirement plan, matching contributions $ 0 $ 31,000 $ 0 $ 85,000  
Minimum          
Product Information [Line Items]          
Property and equipment, useful life 3 years   3 years    
Maximum          
Product Information [Line Items]          
Property and equipment, useful life 7 years   7 years