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Note 11 - Accrued Liabilities
6 Months Ended
Mar. 31, 2021
Notes to Financial Statements  
Current and Noncurrent Accrued Liabilities [Text Block]
11.
ACCRUED LIABILITIES
 
Accrued liabilities consisted of the following:
 
   
March 31,
   
September 30,
 
   
2021
   
2020
 
Payroll and related
  $
2,054
    $
2,545
 
Deferred revenue
   
620
     
731
 
Customer deposits
   
3,169
     
3,683
 
Accrued contract costs
   
1,007
     
719
 
Warranty reserve
   
144
     
126
 
Other
   
-
     
76
 
Total
  $
6,994
    $
7,880
 
 
Other liabilities-noncurrent consisted of the following: 
 
   
March 31,
   
September 30,
 
   
2021
   
2020
 
Deferred extended warranty revenue
  $
214
    $
293
 
Asset purchase holdback liability
   
670
     
-
 
Total
  $
884
    $
293
 
 
Payroll and related
 
Payroll and related consisted primarily of accrued vacation, bonus, sales commissions and benefits.
 
Deferred Revenue
 
Deferred revenue as of
March 31, 2021
included prepayments from customers for services, including extended warranty, scheduled to be performed in the
twelve
months ending
March 31, 2022.
 
Customer Deposits
 
Customer deposits represent amounts paid by customers as a down payment on hardware orders to be delivered during the next
twelve
months.
 
Accrued contract costs
 
Accrued contract costs consist of accrued expenses for contracting a
third
-party service provider to fulfill repair and maintenance obligations required under a contract with a foreign military for units sold in the year ended
September 30, 2011.
Payments to the service provider will be made annually upon completion of each year of service. A new contract was signed with the customer in
May 2019
to continue repair and maintenance services through
May 2024.
These services are being recorded in cost of revenues to correspond with the revenues for these services.
 
Warranty Reserve
 
Changes in the warranty reserve and extended warranty were as follows:
 
   
March 31,
   
September 30,
 
   
2021
   
2020
 
Beginning balance
  $
126
    $
150
 
Warranty provision
   
37
     
16
 
Warranty settlements
   
(19
)    
(40
)
Ending balance
  $
144
    $
126
 
 
The Company establishes a warranty reserve based on anticipated warranty claims at the time product revenue is recognized. Factors affecting warranty reserve levels include the number of units sold, anticipated cost of warranty repairs and anticipated rates of warranty claims. The Company evaluates the adequacy of the provision for warranty costs each reporting period and adjusts the accrued warranty liability to an amount equal to estimated warranty expense for products currently under warranty.
 
Deferred Extended Warranty Revenue
 
Deferred extended warranty revenue consists of warranties purchased in excess of the Company's standard warranty. Extended warranties typically range from
one
to
two
years.
 
Asset purchase holdback liability
 
In connection with the Amika Mobile asset purchase, the Company recorded a holdback liability related to future adjustments to assets and liabilities. Adjustments of up to
CAD$1,000
(
USD$794
) will be deducted from the asset purchase holdback liability for up to
three
years from the closing date. The liability is recorded at fair value in the condensed consolidated balance sheet.