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Net Loss per Share - Schedule of Earnings Per Share (Detail) - USD ($)
$ / shares in Units, $ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2023
Mar. 31, 2023
Jun. 30, 2022
Mar. 31, 2022
Jun. 30, 2023
Jun. 30, 2022
Numerator:            
Net loss $ (93,515) $ (398,509) $ (69,652) $ (70,253) $ (492,024) $ (139,905)
Net loss attributable to non-controlling interest (1,040)   (507)   (1,861) (723)
Net loss attributable to American Well Corporation $ (92,475)   $ (69,145)   $ (490,163) $ (139,182)
Denominator:            
Weighted-average common shares outstanding, basic 283,059,929   273,320,740   281,504,945 273,615,031
Weighted-average common shares outstanding, diluted 283,059,929   273,320,740   281,504,945 273,615,031
Net loss per share attributable to common stockholders, basic $ (0.33)   $ (0.25)   $ (1.74) $ (0.51)
Net loss per share attributable to common stockholders, diluted $ (0.33)   $ (0.25)   $ (1.74) $ (0.51)