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Revenue (Tables)

9 Months Ended

Sep. 30, 2023

Revenue from Contract with Customer [Abstract]

Summary of Disaggregation of Revenue

The following table presents the Company’s revenues disaggregated by revenue source:

		Three Months Ended September 30,								Nine Months Ended September 30,
		2023				2022				2023				2022
Platform subscription		$	28,362			$	31,912			$	85,087			$	90,195
Visits			26,723				28,807				87,343				89,293
Other			6,837				8,490				15,940				18,469
Total Revenue		$	61,922			$	69,209			$	188,370			$	197,957

Summary of Changes in the Allowance for Credit Losses

Changes in the allowance for credit losses were as follows:

		Nine Months Ended September 30, 2023				Year Ended December 31, 2022
Allowance for credit losses, beginning of the period		$	1,884			$	1,809
Provisions			88				803
Write-offs			(28	)			(728	)
Allowance for credit losses, end of the period		$	1,944			$	1,884

Summary of Significant Changes in the Company's Deferred Revenue

Changes in the Company’s deferred revenue balance for the nine months ended September 30, 2023 and December 31, 2022 were as follows:

		Nine Months Ended September 30, 2023				Year Ended December 31, 2022
Total deferred revenue, beginning of the period		$	55,794			$	75,896
Additions			95,410				106,330
Recognized			(92,174	)			(126,432	)
Total deferred revenue, end of the period		$	59,030			$	55,794
Current deferred revenue			53,076				49,505
Non-current deferred revenue			5,954				6,289
Total		$	59,030			$	55,794

X

- Definition

Tabular disclosure of allowance for credit loss on accounts receivable.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 326
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 13
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147479319/326-20-50-13

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X

- Definition

Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 10
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147479806/606-10-50-10

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X

- Definition

Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 5
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147479806/606-10-50-5

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