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Condensed Consolidated Statements of Operations and Comprehensive Loss - USD ($)
$ in Thousands
 3 Months Ended 9 Months Ended
Sep. 30, 2023
Sep. 30, 2022
Sep. 30, 2023
Sep. 30, 2022
Revenue        
($1,044, $729, $3,015 and $3,106 from related parties, respectively) $ 61,922 $ 69,209 $ 188,370 $ 197,957
Costs and operating expenses:        
Costs of revenue, excluding depreciation and amortization of intangible assets 40,457 41,507 117,453 114,769
Research and development 27,715 36,254 79,480 110,802
Sales and marketing 20,379 18,493 64,659 58,368
General and administrative 29,571 37,682 102,260 105,309
Depreciation and amortization expense 8,266 6,397 23,227 19,719
Goodwill Impairment 78,894   436,479  
Total costs and operating expenses 205,282 140,333 823,558 408,967
Loss from operations (143,360) (71,124) (635,188) (211,010)
Interest income and other income (expense), net 7,978 1,237 11,250 2,109
Loss before expense from income taxes and loss from equity method investment (135,382) (69,887) (623,938) (208,901)
Expense from income taxes (1,122) (95) (3,313) (224)
Loss from equity method investment (600) (593) (1,877) (1,355)
Net loss (137,104) (70,575) (629,128) (210,480)
Net loss attributable to non-controlling interest (690) (491) (2,551) (1,214)
Net loss attributable to American Well Corporation $ (136,414) $ (70,084) $ (626,577) $ (209,266)
Net loss per share attributable to common stockholders, basic $ (0.48) $ (0.25) $ (2.21) $ (0.77)
Net loss per share attributable to common stockholders, diluted $ (0.48) $ (0.25) $ (2.21) $ (0.77)
Weighted-average common shares outstanding, basic 285,900,811 277,389,730 282,982,875 272,846,985
Weighted-average common shares outstanding, diluted 285,900,811 277,389,730 282,982,875 272,846,985
Net loss $ (137,104) $ (70,575) $ (629,128) $ (210,480)
Other comprehensive income (loss), net of tax:        
Unrealized gain (loss) on available-for-sale investments (3,190) 1,002 3,062 (360)
Foreign currency translation (1,493) (11,213) 355 (24,343)
Comprehensive loss (141,787) (80,786) (625,711) (235,183)
Less: Comprehensive loss attributable to non-controlling interest (690) (491) (2,551) (1,214)
Comprehensive loss attributable to American Well Corporation $ (141,097) $ (80,295) $ (623,160) $ (233,969)