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Revenue and Deferred Revenue (Tables) | 12 Months Ended
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Dec. 31, 2023
Revenue from Contract with Customer [Abstract] |
Summary of Disaggregation of Revenue | The following table presents the Company’s revenues disaggregated by revenue source:
|  | Years Ended December 31, |
|  | 2023 |  |  | 2022 |  |  | 2021 |
Platform subscription |  | $ | 112,361 |  |  | $ | 120,919 |  |  | $ | 108,254 |
Visits |  |  | 119,485 |  |  |  | 124,350 |  |  |  | 116,617 |
Other |  |  | 27,201 |  |  |  | 31,921 |  |  |  | 27,918 |
Total Revenue |  | $ | 259,047 |  |  | $ | 277,190 |  |  | $ | 252,789 |
Summary of Significant Changes in the Company's Deferred Revenue | Significant changes in the Company’s deferred revenue balance for the years ended December 31, 2023, 2022 and 2021:
|  | Years Ended December 31, |
|  | 2023 |  |  | 2022 |  |  | 2021 |
Total deferred revenue, beginning of the period |  | $ | 55,794 |  |  | $ | 75,896 |  |  | $ | 74,800 |
Additions |  |  | 124,091 |  |  |  | 106,330 |  |  |  | 123,717 |
Recognized |  |  | (127,429 | ) |  |  | (126,432 | ) |  |  | (122,621 | )
Total deferred revenue, end of the period |  | $ | 52,456 |  |  | $ | 55,794 |  |  | $ | 75,896 |
Current deferred revenue |  |  | 46,365 |  |  |  | 49,505 |  |  |  | 68,841 |
Non-current deferred revenue |  |  | 6,091 |  |  |  | 6,289 |  |  |  | 7,055 |
Total |  | $ | 52,456 |  |  | $ | 55,794 |  |  | $ | 75,896 |

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- Definition Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 10 -Publisher FASB -URI https://asc.fasb.org//1943274/2147479806/606-10-50-10 + Details
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- Definition Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 5 -Publisher FASB -URI https://asc.fasb.org//1943274/2147479806/606-10-50-5 + Details
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