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Stockholders' Equity - Additional Information (Detail)
1 Months Ended 3 Months Ended 12 Months Ended
May 11, 2022
shares
Aug. 27, 2021
shares
Aug. 09, 2021
shares
Aug. 31, 2021
$ / shares
shares
Mar. 31, 2022
shares
Dec. 31, 2023
USD ($)
Tranche
$ / shares
shares
Dec. 31, 2022
USD ($)
$ / shares
shares
Dec. 31, 2021
USD ($)
shares
Sep. 30, 2020
$ / shares
shares
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]                  
Preferred stock authorized           100,000,000 100,000,000   100,000,000
Preferred stock per share | $ / shares           $ 0.01 $ 0.01   $ 0.01
Dividends Declared | $           $ 0      
Preferred stock, shares issued           0 0    
Preferred stock, shares outstanding           0 0    
Common stock authorized           1,300,000,000      
Common stock reserve for issuance           74,506,099 68,617,245    
Exercise of common stock options | $           $ 569,000 $ 5,666,000 $ 20,880,000  
Common Stock [Member]                  
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]                  
Exercise of common stock options | $           3,000 27,000 66,000  
Restricted Stock [Member]                  
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]                  
Fair value of RSU's granted | $           39,419,000 63,987,000 152,550,000  
Aggregate intrinsic value of restricted stock units vested | $           $ 18,773,000 $ 22,218,000 $ 90,726,000  
Performance-based Market Condition Share Awards [Member]                  
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]                  
Share price | $ / shares           $ 2.76 $ 3.5    
Expected volatility           70.00% 75.00%    
Fair value of RSU's granted | $           $ 5,805,000 $ 63,157,000    
Number of Unvested shares           26,716,306 25,602,405    
Performance period           3 years      
Shares, granted           2,654,598   0  
Performance-based Market Condition Share Awards [Member] | Management [Member]                  
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]                  
Trading period           30 days      
Number of tranches | Tranche           3      
Number of Unvested shares           1,146,310      
Performance-based Market Condition Share Awards [Member] | Maximum [Member] | Management [Member]                  
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]                  
Number of Unvested shares           2,654,598      
2020 Equity Incentive Plan [Member]                  
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]                  
Stock option vesting period           4 years      
Stock option expiration period           10 years      
Shares available for grant           8,454,180      
Aggregate intrinsic value of stock options exercised | $           $ 206,000 $ 5,167,000 $ 106,407,000  
Stock options, granted           0 0 0  
Exercise of common stock options | $           $ 569,000 $ 5,740,000 $ 20,806,000  
2020 Employee Stock Purchase Plan [Member]                  
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]                  
Share-based compensation arrangement by share-based payment award, discount from market price, purchase date           85.00%      
Shares, issued under ESPP           1,224,312 703,148 178,021  
Shares available for issuance           6,923,669      
Equity Award Plan [Member] | Common Stock [Member]                  
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]                  
Unrecognized stock-based compensation | $           $ 65,125,000      
Weighted-average period           2 years 2 months 12 days      
Conversa [Member]                  
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]                  
Aggregate merger consideration, shares       4,700,000     1,000,000    
Common stock fair value per share | $ / shares       $ 11.20     $ 4.21    
Silver Cloud Health Holdings, Inc. [Member]                  
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]                  
Aggregate merger consideration, shares       8,100,000     5,000,000    
Common stock fair value per share | $ / shares       $ 10.51     $ 2.61    
Common Class A [Member]                  
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]                  
Common stock per share | $ / shares           $ 0.01 $ 0.01   $ 0.01
Common stock authorized           1,000,000,000 1,000,000,000   1,000,000,000
Common stock, voting rights           one      
Common stock per share | $ / shares           $ 2,548      
Common Class A [Member] | Conversa [Member]                  
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]                  
Aggregate merger consideration, shares     4,700,000   1,020,964        
Common Class A [Member] | Silver Cloud Health Holdings, Inc. [Member]                  
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]                  
Aggregate merger consideration, shares 4,959,856 8,100,000              
Common Class A [Member] | SilverCloud Bonus Escrow [Member]                  
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]                  
Shares related to early settlement of bonus escrow             600,000    
Common Class C [Member]                  
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]                  
Common stock per share | $ / shares           $ 0.01 $ 0.01   $ 0.01
Common stock authorized           200,000,000 200,000,000   200,000,000
Common stock, voting rights           one      
Common stock per share | $ / shares           $ 56      
Common Class B [Member]                  
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]                  
Common stock per share | $ / shares           $ 0.01 $ 0.01   $ 0.01
Common stock authorized           100,000,000 100,000,000   100,000,000
Common stock, voting rights           (x) 1.0408163 and (y) the total number of votes that would be cast at such time by the holders of the Class A and Class C common stock and any other preferred stock entitled to vote under the certificate of incorporation at such time (resulting in the Class B common stock collectively holding 51% of the total outstanding voting power)      
Number of shares converted           0      
Common stock per share | $ / shares           $ 275