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Revenue and Deferred Revenue (Tables)
12 Months Ended
Dec. 31, 2023
Revenue from Contract with Customer [Abstract]  
Summary of Disaggregation of Revenue

The following table presents the Company’s revenues disaggregated by revenue source:

 

 

 

Years Ended December 31,

 

 

 

2023

 

 

2022

 

 

2021

 

Platform subscription

 

$

112,361

 

 

$

120,919

 

 

$

108,254

 

Visits

 

 

119,485

 

 

 

124,350

 

 

 

116,617

 

Other

 

 

27,201

 

 

 

31,921

 

 

 

27,918

 

Total Revenue

 

$

259,047

 

 

$

277,190

 

 

$

252,789

 

Summary of Significant Changes in the Company's Deferred Revenue

Significant changes in the Company’s deferred revenue balance for the years ended December 31, 2023, 2022 and 2021:

 

 

 

Years Ended December 31,

 

 

 

2023

 

 

2022

 

 

2021

 

Total deferred revenue, beginning of the period

 

$

55,794

 

 

$

75,896

 

 

$

74,800

 

Additions

 

 

124,091

 

 

 

106,330

 

 

 

123,717

 

Recognized

 

 

(127,429

)

 

 

(126,432

)

 

 

(122,621

)

Total deferred revenue, end of the period

 

$

52,456

 

 

$

55,794

 

 

$

75,896

 

Current deferred revenue

 

 

46,365

 

 

 

49,505

 

 

 

68,841

 

Non-current deferred revenue

 

 

6,091

 

 

 

6,289

 

 

 

7,055

 

Total

 

$

52,456

 

 

$

55,794

 

 

$

75,896