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Condensed Consolidated Statements of Cash Flows - USD ($)
$ in Thousands
 3 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Cash flows from operating activities:    
Net loss $ (73,449) $ (398,509)
Adjustments to reconcile net loss to net cash used in operating activities:    
Goodwill impairment   330,309
Depreciation and amortization expense 8,236 7,242
Provisions for credit losses 883 199
Amortization of deferred contract acquisition costs 585 476
Amortization of deferred contract fulfillment costs 85 107
Stock-based compensation expense 16,238 21,008
Loss on equity method investment 926 652
Deferred income taxes (5) (13)
Changes in operating assets and liabilities, net of acquisition:    
Accounts receivable (27,506) 2,340
Inventories 74 299
Deferred contract acquisition costs (947) (793)
Prepaid expenses and other current assets (1,611) 4,198
Other assets 262 (210)
Accounts payable 1,851 (247)
Accrued expenses and other current liabilities 33 (14,159)
Deferred revenue 14,589 17,953
Net cash used in operating activities (59,756) (29,148)
Cash flows from investing activities:    
Purchases of property and equipment (75) (18)
Capitalized software development costs (2,818) (6,751)
Investment in less than majority owned joint venture (1,715) (980)
Purchases of investments   (389,990)
Net cash used in investing activities (4,608) (397,739)
Cash flows from financing activities:    
Proceeds from exercise of common stock options   289
Proceeds from employee stock purchase plan 956 1,268
Payments for the purchase of treasury stock   (1)
Net cash provided by financing activities 956 1,556
Effect of exchange rates changes on cash, cash equivalents, and restricted cash (31) (328)
Net decrease in cash, cash equivalents, and restricted cash (63,439) (425,659)
Cash, cash equivalents, and restricted cash at beginning of period 372,833 539,341
Cash, cash equivalents, and restricted cash at end of period 309,394 113,682
Cash, cash equivalents, and restricted cash at end of period:    
Cash and cash equivalents 308,599 112,887
Restricted cash 795 795
Total cash, cash equivalents, and restricted cash at end of period 309,394 113,682
Supplemental disclosure of cash flow information:    
Cash paid for income taxes $ 630 $ 458