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Revenue (Tables)
6 Months Ended
Jun. 30, 2024
Revenue from Contract with Customer [Abstract]  
Summary of Disaggregation of Revenue

The following table presents the Company’s revenues disaggregated by revenue source:

 

 

 

Three Months Ended June 30,

 

 

Six Months Ended June 30,

 

 

 

2024

 

 

2023

 

 

2024

 

 

2023

 

Platform subscription

 

$

27,504

 

 

$

28,030

 

 

$

52,359

 

 

$

56,725

 

Visits

 

 

28,729

 

 

 

28,083

 

 

 

59,807

 

 

 

60,620

 

Other

 

 

6,557

 

 

 

6,334

 

 

 

10,146

 

 

 

9,103

 

Total Revenue

 

$

62,790

 

 

$

62,447

 

 

$

122,312

 

 

$

126,448

 

Summary of Changes in the Allowance for Credit Losses

Changes in the allowance for credit losses were as follows:

 

 

 

Six Months Ended June 30, 2024

 

 

Year Ended December 31, 2023

 

Allowance for credit losses, beginning of the
   period

 

$

2,291

 

 

$

1,884

 

Provisions

 

 

697

 

 

 

1,034

 

Write-offs

 

 

(2,086

)

 

 

(627

)

Allowance for credit losses, end of the period

 

$

902

 

 

$

2,291

 

Summary of Significant Changes in the Company's Deferred Revenue

Changes in the Company’s deferred revenue balance for the six months ended June 30, 2024 and year ended December 31, 2023 were as follows:

 

 

Six Months Ended June 30, 2024

 

 

Year Ended December 31, 2023

 

Total deferred revenue, beginning of the period

 

$

52,456

 

 

$

55,794

 

Additions

 

 

72,752

 

 

 

124,091

 

Recognized

 

 

(56,661

)

 

 

(127,429

)

 

 

 

 

 

 

 

Total deferred revenue, end of the period

 

$

68,547

 

 

$

52,456

 

 

 

 

 

 

 

 

Current deferred revenue

 

 

64,271

 

 

 

46,365

 

Non-current deferred revenue

 

 

4,276

 

 

 

6,091

 

 

 

 

 

 

 

 

Total

 

$

68,547

 

 

$

52,456