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Condensed Consolidated Statements of Operations and Comprehensive Loss - USD ($)
$ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2024
Jun. 30, 2023
Jun. 30, 2024
Jun. 30, 2023
Revenue        
Revenue ($828, $983, $1,700 and $1,971 from related parties, respectively) $ 62,790 $ 62,447 $ 122,312 $ 126,448
Costs and operating expenses:        
Costs of revenue, excluding depreciation and amortization of intangible assets 39,294 38,244 80,447 76,996
Research and development 20,806 25,842 47,486 51,765
Sales and marketing 18,386 21,554 44,112 44,280
General and administrative 28,464 36,319 61,221 72,689
Depreciation and amortization expense 8,216 7,718 16,454 14,961
Goodwill impairment   27,276 0 357,585
Total costs and operating expenses 115,166 156,953 249,720 618,276
Loss from operations (52,376) (94,506) (127,408) (491,828)
Interest income and other income (expense), net 2,668 2,332 6,452 3,272
Loss before expense from income taxes and loss from equity method investment (49,708) (92,174) (120,956) (488,556)
Expense from income taxes (97) (716) (1,372) (2,191)
Loss from equity method investment (774) (625) (1,700) (1,277)
Net loss (50,579) (93,515) (124,028) (492,024)
Net loss attributable to non-controlling interest (659) (1,040) (2,003) (1,861)
Net loss attributable to American Well Corporation $ (49,920) $ (92,475) $ (122,025) $ (490,163)
Net loss per share attributable to common stockholders, basic $ (3.36) $ (6.53) $ (8.28) $ (34.8)
Net loss per share attributable to common stockholders, diluted $ (3.36) $ (6.53) $ (8.28) $ (34.8)
Weighted-average common shares outstanding, basic 14,875,589 14,162,775 14,738,355 14,085,074
Weighted-average common shares outstanding, diluted 14,875,589 14,162,775 14,738,355 14,085,074
Net loss $ (50,579) $ (93,515) $ (124,028) $ (492,024)
Other comprehensive income (loss), net of tax:        
Unrealized (loss) gain on available-for-sale investments   1,933   6,252
Foreign currency translation (4,748) (214) (5,311) 1,848
Comprehensive loss (55,327) (91,796) (129,339) (483,924)
Less: Comprehensive loss attributable to non-controlling interest (659) (1,040) (2,003) (1,861)
Comprehensive loss attributable to American Well Corporation $ (54,668) $ (90,756) $ (127,336) $ (482,063)