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Net Loss per Share - Schedule of Earnings Per Share (Detail) - USD ($)
$ / shares in Units, $ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2024
Mar. 31, 2024
Jun. 30, 2023
Mar. 31, 2023
Jun. 30, 2024
Jun. 30, 2023
Numerator:            
Net loss $ (50,579) $ (73,449) $ (93,515) $ (398,509) $ (124,028) $ (492,024)
Net loss attributable to non-controlling interest (659)   (1,040)   (2,003) (1,861)
Net loss attributable to American Well Corporation $ (49,920)   $ (92,475)   $ (122,025) $ (490,163)
Denominator:            
Weighted-average common shares outstanding, basic 14,875,589   14,162,775   14,738,355 14,085,074
Weighted-average common shares outstanding, diluted 14,875,589   14,162,775   14,738,355 14,085,074
Net loss per share attributable to common stockholders, basic $ (3.36)   $ (6.53)   $ (8.28) $ (34.8)
Net loss per share attributable to common stockholders, diluted $ (3.36)   $ (6.53)   $ (8.28) $ (34.8)