XML 34 R24.htm IDEA: XBRL DOCUMENT v3.24.3

Revenue (Tables)

9 Months Ended

Sep. 30, 2024

Revenue from Contract with Customer [Abstract]

Summary of Disaggregation of Revenue

The following table presents the Company’s revenues disaggregated by revenue source:

		Three Months Ended September 30,								Nine Months Ended September 30,
		2024				2023				2024				2023
Platform subscription		$	26,234			$	28,362			$	78,593			$	85,087
Visits			27,467				26,723				87,274				87,343
Other			7,345				6,837				17,491				15,940
Total Revenue		$	61,046			$	61,922			$	183,358			$	188,370

Summary of Changes in the Allowance for Credit Losses

Changes in the allowance for credit losses were as follows:

		Nine Months Ended September 30, 2024				Year Ended December 31, 2023
Allowance for credit losses, beginning of the    period		$	2,291			$	1,884
Provisions			851				1,034
Write-offs			(2,086	)			(627	)
Allowance for credit losses, end of the period		$	1,056			$	2,291

Summary of Significant Changes in the Company's Deferred Revenue

Changes in the Company’s deferred revenue balance for the nine months ended September 30, 2024 and year ended December 31, 2023 were as follows:

		Nine Months Ended September 30, 2024				Year Ended December 31, 2023
Total deferred revenue, beginning of the period		$	52,456			$	55,794
Additions			101,984				124,091
Recognized			(88,160	)			(127,429	)
Total deferred revenue, end of the period		$	66,280			$	52,456
		0
Current deferred revenue			62,457				46,365
Non-current deferred revenue			3,823				6,091
Total		$	66,280			$	52,456

X

- Definition

Tabular disclosure of allowance for credit loss on accounts receivable.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 326
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 13
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479319/326-20-50-13

+ Details

Name:	us-gaap_AccountsReceivableAllowanceForCreditLossTableTextBlock
Namespace Prefix:	us-gaap_
Data Type:	dtr-types:textBlockItemType
Balance Type:	na
Period Type:	duration

X

- Definition

Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 10
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-10

+ Details

Name:	us-gaap_ContractWithCustomerAssetAndLiabilityTableTextBlock
Namespace Prefix:	us-gaap_
Data Type:	dtr-types:textBlockItemType
Balance Type:	na
Period Type:	duration

X

- Definition

Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 5
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-5

+ Details

Name:	us-gaap_DisaggregationOfRevenueTableTextBlock
Namespace Prefix:	us-gaap_
Data Type:	dtr-types:textBlockItemType
Balance Type:	na
Period Type:	duration

X

- References

No definition available.

+ Details

Name:	us-gaap_RevenueFromContractWithCustomerAbstract
Namespace Prefix:	us-gaap_
Data Type:	xbrli:stringItemType
Balance Type:	na
Period Type:	duration