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Revenue and Deferred Revenue (Tables) | 12 Months Ended
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Dec. 31, 2024
Revenue from Contract with Customer [Abstract] |
Summary of Disaggregation of Revenue | The following table presents the Company’s revenues disaggregated by revenue source:
|  | Years Ended December 31, |
|  | 2024 |  |  | 2023 |  |  | 2022 |
Platform subscription |  | $ | 115,543 |  |  | $ | 112,361 |  |  | $ | 120,919 |
Visits |  |  | 116,456 |  |  |  | 119,485 |  |  |  | 124,350 |
Other |  |  | 22,365 |  |  |  | 27,201 |  |  |  | 31,921 |
Total Revenue |  | $ | 254,364 |  |  | $ | 259,047 |  |  | $ | 277,190 |
Summary of Significant Changes in the Company's Deferred Revenue | Significant changes in the Company’s deferred revenue balance for the years ended December 31, 2024, 2023 and 2022:
|  | Years Ended December 31, |
|  | 2024 |  |  | 2023 |  |  | 2022 |
Total deferred revenue, beginning of the period |  | $ | 52,456 |  |  | $ | 55,794 |  |  | $ | 75,896 |
Additions |  |  | 130,559 |  |  |  | 124,091 |  |  |  | 106,330 |
Recognized |  |  | (127,003 | ) |  |  | (127,429 | ) |  |  | (126,432 | )
Total deferred revenue, end of the period |  | $ | 56,012 |  |  | $ | 52,456 |  |  | $ | 55,794 |
Current deferred revenue |  |  | 53,232 |  |  |  | 46,365 |  |  |  | 49,505 |
Non-current deferred revenue |  |  | 2,780 |  |  |  | 6,091 |  |  |  | 6,289 |
Total |  | $ | 56,012 |  |  | $ | 52,456 |  |  | $ | 55,794 |

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- Definition Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 10 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-10 + Details
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- Definition Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Topic 606 -SubTopic 10 -Name Accounting Standards Codification -Section 50 -Paragraph 5 -Publisher FASB -URI https://asc.fasb.org/1943274/2147479806/606-10-50-5 + Details
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