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Condensed Consolidated Statements of Operations and Comprehensive Loss - USD ($)
$ in Thousands
 3 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Revenue    
($432 and $872 from related parties, respectively) $ 66,833 $ 59,522
Costs and operating expenses:    
Costs of revenue, excluding depreciation and amortization of intangible assets 31,574 41,153
Research and development 22,102 26,680
Sales and marketing 12,576 25,726
General and administrative 23,192 32,757
Depreciation and amortization expense 7,800 8,238
Total costs and operating expenses 97,244 134,554
Loss from operations (30,411) (75,032)
Interest income and other income (expense), net 2,688 3,784
Gain on divestiture 10,713  
Loss before expense from income taxes and loss from equity method investment (17,010) (71,248)
Expense from income taxes (568) (1,275)
Loss from equity method investment (778) (926)
Net loss (18,356) (73,449)
Net income (loss) attributable to non-controlling interest 348 (1,344)
Net loss attributable to American Well Corporation $ (18,704) $ (72,105)
Net loss per share attributable to common stockholders, basic $ (1.19) $ (4.94)
Net loss per share attributable to common stockholders, diluted $ (1.19) $ (4.94)
Weighted-average common shares outstanding, basic 15,672,373 14,591,020
Weighted-average common shares outstanding, diluted 15,672,373 14,591,020
Net loss $ (18,356) $ (73,449)
Other comprehensive income (loss), net of tax:    
Foreign currency translation (343) (563)
Comprehensive loss (18,699) (74,012)
Less: Comprehensive loss attributable to non-controlling interest 348 (1,344)
Comprehensive loss attributable to American Well Corporation $ (19,047) $ (72,668)