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Net Loss per Share - Schedule of Earnings Per Share (Detail) - USD ($)
$ / shares in Units, $ in Thousands
 3 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Numerator:    
Net loss $ (18,356) $ (73,449)
Net loss attributable to non-controlling interest 348 (1,344)
Net loss attributable to American Well Corporation $ (18,704) $ (72,105)
Denominator:    
Weighted-average common shares outstanding, basic 15,672,373 14,591,020
Weighted-average common shares outstanding, diluted 15,672,373 14,591,020
Net loss per share attributable to common stockholders, basic $ (1.19) $ (4.94)
Net loss per share attributable to common stockholders, diluted $ (1.19) $ (4.94)