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Segment Information
 6 Months Ended
Jun. 30, 2025
Segment Reporting [Abstract]  
Segment Information

3. Segment Information

The Company operates and manages its business as one reportable and operating segment. The Company’s enterprise platform and software as a service solutions enable hybrid care delivery for our customers. The measure of segment assets is reported on the balance sheet as total consolidated assets. In addition, the Company derives revenue primarily in the United States and manages the business activities on a consolidated basis.

The Company generates revenues from the use of our enterprise platform and software as a service in the form of recurring subscription fees for use. We also generate revenue from the performance of patient visits and other related professional services and hardware sales. The accounting policies are the same as those described in the summary of significant accounting policies.

The Company’s chief operating decision maker (CODM), its Chief Executive Officer, reviews financial information presented on a consolidated basis and decides how to allocate resources based on net loss. Consolidated net loss is used for evaluating financial performance. The monitoring of budgeted versus actual results are used in assessing performance of the Company and in establishing management’s compensation.

The significant expense categories and amounts align with information that is regularly provided to the CODM. Significant segment expenses, which represent the difference between revenue and net loss, consist of the following:

 

 

Three Months Ended June 30,

 

 

Six Months Ended June 30,

 

 

 

 

2025

 

 

2024

 

 

2025

 

 

2024

 

 

Employee compensation

 

 

36,535

 

 

 

48,638

 

 

 

78,119

 

 

 

102,373

 

 

Consulting costs

 

 

5,168

 

 

 

5,893

 

 

 

11,013

 

 

 

14,749

 

 

Provider cost

 

 

12,153

 

 

 

16,690

 

 

 

26,412

 

 

 

36,308

 

 

Stock-based compensation expense

 

 

5,662

 

 

 

9,838

 

 

 

13,348

 

 

 

26,066

 

 

Other segment expense items (1)

 

 

31,759

 

 

 

34,107

 

 

 

59,629

 

 

 

70,224

 

 

Total costs and operating expenses

 

 

91,277

 

 

 

115,166

 

 

 

188,521

 

 

 

249,720

 

 

(1) Other segment expense items primarily include hosting, hardware, corporate compliance, severance, strategic transformation costs, amortization, depreciation and overhead expenses.