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Revenue
 6 Months Ended
Jun. 30, 2025
Revenue from Contract with Customer [Abstract]  
Revenue

4. Revenue

The following table presents the Company’s revenues disaggregated by revenue source:

 

 

 

Three Months Ended June 30,

 

 

Six Months Ended June 30,

 

 

 

2025

 

 

2024

 

 

2025

 

 

2024

 

Platform subscription

 

$

40,460

 

 

$

27,504

 

 

$

72,672

 

 

$

52,359

 

Visits

 

 

22,752

 

 

 

28,729

 

 

 

49,377

 

 

 

59,807

 

Other

 

 

7,686

 

 

 

6,557

 

 

 

15,682

 

 

 

10,146

 

Total Revenue

 

$

70,898

 

 

$

62,790

 

 

$

137,731

 

 

$

122,312

 

 

Accounts Receivable, Net

Accounts receivable primarily consist of amounts billed currently due from clients. Accounts receivable are presented net of an allowance for credit losses, which is an estimate of amounts that may not be collectible. In determining the amount of the allowance at each reporting date, the Company makes judgments about general economic conditions, historical write-off experience and any specific risks identified in client collection matters, including the aging of unpaid accounts receivable and changes in client financial conditions. Account balances are written off after all means of collection are exhausted and the potential for non-recovery is determined to be probable. Adjustments to the allowance for credit losses are recorded as general and administrative expenses in the condensed consolidated statements of operations and comprehensive loss.

Changes in the allowance for credit losses were as follows:

 

 

 

Six Months Ended June 30, 2025

 

 

Year Ended December 31, 2024

 

Allowance for credit losses, beginning of the period

 

$

7,236

 

 

$

2,291

 

Provisions

 

 

387

 

 

 

7,093

 

Write-offs

 

 

(55

)

 

 

(2,148

)

Allowance for credit losses, end of the period

 

$

7,568

 

 

$

7,236

 

 

The Company has rights to consideration for services completed but not billed at the reporting date. Unbilled receivables are classified as receivables when the Company has the right to invoice the client. The amount of unbilled accounts receivable included within accounts receivable on the condensed consolidated balance sheet was $4,558 and $13,628 as of June 30, 2025 and December 31, 2024, respectively.

Deferred Revenue

Contract liabilities consist of deferred revenue and include billings in advance of performance under the contract. Such amounts are recognized as revenue over the contractual period. For the three months ended June 30, 2025 and 2024, the Company recognized revenue of $7,062 and $10,184, respectively, that was included in the corresponding contract liability balance at the beginning of the periods presented. For the six months ended June 30, 2025 and 2024, the Company recognized revenue of $26,906 and $26,131, respectively, that was included in the corresponding contract liability balance at the beginning of the periods presented.

Changes in the Company’s deferred revenue balance for the six months ended June 30, 2025 and year ended December 31, 2024 were as follows:

 

 

Six Months Ended June 30, 2025

 

 

Year Ended December 31, 2024

 

Total deferred revenue, beginning of the period

 

$

56,012

 

 

$

52,456

 

Additions

 

 

71,021

 

 

 

130,559

 

Recognized

 

 

(83,774

)

 

 

(127,003

)

Total deferred revenue, end of the period

 

$

43,259

 

 

$

56,012

 

 

 

 

 

 

 

 

Current deferred revenue

 

 

41,058

 

 

 

53,232

 

Non-current deferred revenue

 

 

2,201

 

 

 

2,780

 

Total

 

$

43,259

 

 

$

56,012

 

Transaction Price Allocated to Remaining Performance Obligations

As of June 30, 2025 and December 31, 2024, the aggregate amount of the transaction price allocated to remaining performance obligations was $84,725 and $143,529, respectively. The substantial majority of the unsatisfied performance obligations will be satisfied over the next three years.

As it pertains to the June 30, 2025 amount, the Company expects to recognize 71% of the transaction price in the 12 month period ended June 30, 2026, in its condensed consolidated statement of operations and comprehensive loss with the remainder recognized thereafter.