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Revenue (Tables)
6 Months Ended
Jun. 30, 2025
Revenue from Contract with Customer [Abstract]  
Summary of Disaggregation of Revenue

The following table presents the Company’s revenues disaggregated by revenue source:

 

 

 

Three Months Ended June 30,

 

 

Six Months Ended June 30,

 

 

 

2025

 

 

2024

 

 

2025

 

 

2024

 

Platform subscription

 

$

40,460

 

 

$

27,504

 

 

$

72,672

 

 

$

52,359

 

Visits

 

 

22,752

 

 

 

28,729

 

 

 

49,377

 

 

 

59,807

 

Other

 

 

7,686

 

 

 

6,557

 

 

 

15,682

 

 

 

10,146

 

Total Revenue

 

$

70,898

 

 

$

62,790

 

 

$

137,731

 

 

$

122,312

 

Summary of Changes in the Allowance for Credit Losses

Changes in the allowance for credit losses were as follows:

 

 

 

Six Months Ended June 30, 2025

 

 

Year Ended December 31, 2024

 

Allowance for credit losses, beginning of the period

 

$

7,236

 

 

$

2,291

 

Provisions

 

 

387

 

 

 

7,093

 

Write-offs

 

 

(55

)

 

 

(2,148

)

Allowance for credit losses, end of the period

 

$

7,568

 

 

$

7,236

 

Summary of Significant Changes in the Company's Deferred Revenue

Changes in the Company’s deferred revenue balance for the six months ended June 30, 2025 and year ended December 31, 2024 were as follows:

 

 

Six Months Ended June 30, 2025

 

 

Year Ended December 31, 2024

 

Total deferred revenue, beginning of the period

 

$

56,012

 

 

$

52,456

 

Additions

 

 

71,021

 

 

 

130,559

 

Recognized

 

 

(83,774

)

 

 

(127,003

)

Total deferred revenue, end of the period

 

$

43,259

 

 

$

56,012

 

 

 

 

 

 

 

 

Current deferred revenue

 

 

41,058

 

 

 

53,232

 

Non-current deferred revenue

 

 

2,201

 

 

 

2,780

 

Total

 

$

43,259

 

 

$

56,012