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Net Loss per Share - Schedule of Earnings Per Share (Detail) - USD ($)
$ / shares in Units, $ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2025
Mar. 31, 2025
Jun. 30, 2024
Mar. 31, 2024
Jun. 30, 2025
Jun. 30, 2024
Numerator:            
Net loss $ (19,531) $ (18,356) $ (50,579) $ (73,449) $ (37,887) $ (124,028)
Net loss attributable to non-controlling interest 165   (659)   513 (2,003)
Net loss attributable to American Well Corporation $ (19,696)   $ (49,920)   $ (38,400) $ (122,025)
Denominator:            
Weighted-average common shares outstanding, basic 15,892,970   14,875,589   15,783,281 14,738,355
Weighted-average common shares outstanding, diluted 15,892,970   14,875,589   15,783,281 14,738,355
Net loss per share attributable to common stockholders, basic $ (1.24)   $ (3.36)   $ (2.43) $ (8.28)
Net loss per share attributable to common stockholders, diluted $ (1.24)   $ (3.36)   $ (2.43) $ (8.28)