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Condensed Consolidated Statements of Cash Flows - USD ($)
$ in Thousands
 6 Months Ended
Jun. 30, 2025
Jun. 30, 2024
Cash flows from operating activities:    
Net loss $ (37,887) $ (124,028)
Adjustments to reconcile net loss to net cash used in operating activities:    
Depreciation and amortization expense 16,025 16,451
Provisions for credit losses 379 695
Amortization of deferred contract acquisition costs 1,297 1,099
Amortization of deferred contract fulfillment costs 470 173
Inventory provisions 250 0
Net gain on divestiture (10,713) 0
Stock-based compensation expense 13,349 26,058
Loss on equity method investment 1,500 1,700
Deferred income taxes (10) (11)
Changes in operating assets and liabilities, net of acquisition:    
Accounts receivable 10,767 (22,692)
Inventories 674 1,079
Deferred contract acquisition costs (1,058) (1,539)
Prepaid expenses and other current assets (1,112) (3,017)
Other assets 220 71
Accounts payable (1,350) 1,072
Accrued expenses and other current liabilities (9,239) 5,293
Deferred revenue (13,394) 16,047
Net cash used in operating activities (29,832) (81,549)
Cash flows from investing activities:    
Purchases of property and equipment (9) (101)
Capitalized software development costs 0 (7,972)
Investment in less than majority owned joint venture 0 (1,715)
Purchases of investments (1,000) 0
Proceeds from divestiture, net of cash divested 20,400 0
Net cash provided by (used in) investing activities 19,391 (9,788)
Cash flows from financing activities:    
Proceeds from employee stock purchase plan 544 956
Payments for the purchase of treasury stock (2) 0
Net cash provided by financing activities 542 956
Effect of exchange rates changes on cash, cash equivalents, and restricted cash 655 (4,749)
Net decrease in cash, cash equivalents, and restricted cash (9,244) (95,130)
Cash, cash equivalents, and restricted cash at beginning of period 229,111 372,833
Cash, cash equivalents, and restricted cash at end of period 219,867 277,703
Cash, cash equivalents, and restricted cash at end of period:    
Cash and cash equivalents 219,072 276,908
Restricted cash 795 795
Total cash, cash equivalents, and restricted cash at end of period 219,867 277,703
Supplemental disclosure of cash flow information:    
Cash paid for income taxes $ 2,252 $ 2,195