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Revenue (Tables)

9 Months Ended

Sep. 30, 2025

Revenue from Contract with Customer [Abstract]

Summary of Disaggregation of Revenue

The following table presents the Company’s revenues disaggregated by revenue source:

		Three Months Ended September 30,								Nine Months Ended September 30,
		2025				2024				2025				2024
Platform subscription		$	30,897			$	26,234			$	103,569			$	78,593
Visits			21,196				27,467				70,573				87,274
Other			4,193				7,345				19,875				17,491
Total Revenue		$	56,286			$	61,046			$	194,017			$	183,358

Summary of Changes in the Allowance for Credit Losses

Changes in the allowance for credit losses were as follows:

		Nine Months Ended September 30, 2025				Year Ended December 31, 2024
Allowance for credit losses, beginning of the period		$	7,236			$	2,291
Provisions			161				7,093
Write-offs			(248	)			(2,148	)
Allowance for credit losses, end of the period		$	7,149			$	7,236

Summary of Significant Changes in the Company's Deferred Revenue

Changes in the Company’s deferred revenue balance for the nine months ended September 30, 2025 and year ended December 31, 2024 were as follows:

		Nine Months Ended September 30, 2025				Year Ended December 31, 2024
Total deferred revenue, beginning of the period		$	56,012			$	52,456
Additions			93,075				130,559
Recognized			(117,052	)			(127,003	)
Total deferred revenue, end of the period		$	32,035			$	56,012
Current deferred revenue			29,495				53,232
Non-current deferred revenue			2,540				2,780
Total		$	32,035			$	56,012

X

- Definition

Tabular disclosure of allowance for credit loss on accounts receivable.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 326
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
-Paragraph 13
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479319/326-20-50-13

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X

- Definition

Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 10
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-10

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X

- Definition

Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 5
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-5

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