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Net Loss per Share - Schedule of Earnings Per Share (Detail) - USD ($)
$ / shares in Units, $ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2025
Jun. 30, 2025
Mar. 31, 2025
Sep. 30, 2024
Jun. 30, 2024
Mar. 31, 2024
Sep. 30, 2025
Sep. 30, 2024
Numerator:                
Net loss $ (31,911) $ (19,531) $ (18,356) $ (44,041) $ (50,579) $ (73,449) $ (69,798) $ (168,069)
Net loss attributable to non-controlling interest 467     (577)     980 (2,580)
Net loss attributable to American Well Corporation $ (32,378)     $ (43,464)     $ (70,778) $ (165,489)
Denominator:                
Weighted-average common shares outstanding, basic 16,214,711     15,135,421     15,928,671 14,864,967
Weighted-average common shares outstanding, diluted 16,214,711     15,135,421     15,928,671 14,864,967
Net loss per share attributable to common stockholders, basic $ (2)     $ (2.87)     $ (4.44) $ (11.13)
Net loss per share attributable to common stockholders, diluted $ (2)     $ (2.87)     $ (4.44) $ (11.13)