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Condensed Consolidated Statements of Cash Flows - USD ($)
$ in Thousands
 9 Months Ended
Sep. 30, 2025
Sep. 30, 2024
Cash flows from operating activities:    
Net loss $ (69,798) $ (168,069)
Adjustments to reconcile net loss to net cash used in operating activities:    
Depreciation and amortization expense 25,467 24,765
Provisions for credit losses 151 851
Amortization of deferred contract acquisition costs 1,962 1,819
Amortization of deferred contract fulfillment costs 745 275
Inventory provisions 375 0
Net gain on divestiture (8,713) 0
Stock-based compensation expense 17,432 36,659
Loss on equity method investment 1,500 2,402
Deferred income taxes (29) 2
Changes in operating assets and liabilities, net of acquisition:    
Accounts receivable 9,001 (35,932)
Inventories 660 1,891
Deferred contract acquisition costs (1,520) (2,312)
Prepaid expenses and other current assets 681 (1,620)
Other assets 382 (206)
Accounts payable 896 3,305
Accrued expenses and other current liabilities (3,313) 8,685
Deferred revenue (24,477) 13,582
Net cash used in operating activities (48,598) (113,903)
Cash flows from investing activities:    
Purchases of property and equipment (9) (116)
Capitalized software development costs 0 (12,690)
Investment in less than majority owned joint venture 0 (1,715)
Purchases of investments (1,000) 0
Proceeds from divestiture, net of cash divested 20,400 0
Net cash provided by (used in) investing activities 19,391 (14,521)
Cash flows from financing activities:    
Proceeds from employee stock purchase plan 844 1,384
Payments for the purchase of treasury stock (3) (1)
Net cash provided by financing activities 841 1,383
Effect of exchange rates changes on cash, cash equivalents, and restricted cash 938 (350)
Net decrease in cash, cash equivalents, and restricted cash (27,428) (127,391)
Cash, cash equivalents, and restricted cash at beginning of period 229,111 372,833
Cash, cash equivalents, and restricted cash at end of period 201,683 245,442
Cash, cash equivalents, and restricted cash at end of period:    
Cash and cash equivalents 200,888 244,647
Restricted cash 795 795
Total cash, cash equivalents, and restricted cash at end of period 201,683 245,442
Supplemental disclosure of cash flow information:    
Cash paid for income taxes $ 1,513 $ 3,272