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Property and Equipment, net - Schedule of Property and Equipment, Net (Details) - USD ($)
$ in Thousands
Mar. 31, 2025
Dec. 31, 2024
Property, Plant and Equipment [Line Items]    
Total property and equipment, gross $ 25,977 $ 25,662
Less: Accumulated depreciation and amortization (22,526) (22,098)
Total property and equipment, net 3,451 3,564
Internal-use software    
Property, Plant and Equipment [Line Items]    
Total property and equipment, gross 20,612 20,026
Leasehold improvements    
Property, Plant and Equipment [Line Items]    
Total property and equipment, gross 4,029 4,029
Computer equipment and software    
Property, Plant and Equipment [Line Items]    
Total property and equipment, gross 642 621
Software in progress    
Property, Plant and Equipment [Line Items]    
Total property and equipment, gross 621 913
Furniture and fixtures    
Property, Plant and Equipment [Line Items]    
Total property and equipment, gross $ 73 $ 73