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Business Segments and Geographic Information - Summary of Revenue from External Customers (Detail) - USD ($)
$ in Thousands
3 Months Ended 12 Months Ended
Dec. 31, 2020
Sep. 30, 2020
Jun. 30, 2020
Mar. 31, 2020
Dec. 31, 2019
Sep. 30, 2019
Jun. 30, 2019
Mar. 31, 2019
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Segment Reporting Information [Line Items]                      
Revenues $ 48,710 $ 47,383 $ 47,583 $ 50,425 $ 50,360 $ 49,543 $ 48,472 $ 45,199 $ 194,101 $ 193,574 $ 177,164
Equipment, Enterprise Software and Leasehold Improvements, net 1,971       2,476       1,971 2,476 2,208
United States [Member]                      
Segment Reporting Information [Line Items]                      
Revenues                 189,890 188,710 172,610
Equipment, Enterprise Software and Leasehold Improvements, net 1,613       2,095       1,613 2,095 1,956
Canada [Member]                      
Segment Reporting Information [Line Items]                      
Revenues                 3,603 2,918 3,125
Equipment, Enterprise Software and Leasehold Improvements, net 7       8       7 8 17
India and Other [Member]                      
Segment Reporting Information [Line Items]                      
Revenues                 608 1,946 1,429
Equipment, Enterprise Software and Leasehold Improvements, net $ 351       $ 373       $ 351 $ 373 $ 235