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Business Segments and Geographic Information (Tables) | 12 Months Ended
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Dec. 31, 2023
Segment Reporting [Abstract] |
Summary of Operating Segments | Below are the operating results of our reporting segments:
|  | Years Ended December 31, |
|  | 2023 |  |  | 2022 |  |  | 2021 |
|  | (Amounts in thousands) |
Revenues: |  |  |  |  |  |  |  |  |  |  |  |
Data and Analytics Services |  | $ | 34,358 |  |  | $ | 40,594 |  |  | $ | 38,339 |
IT Staffing Services |  |  | 166,740 |  |  |  | 201,644 |  |  |  | 183,673 |
Total revenues |  | $ | 201,098 |  |  | $ | 242,238 |  |  | $ | 222,012 |
Gross Margin %: |  |  |  |  |  |  |  |  |  |  |  |
Data and Analytics Services |  |  | 43.5 | % |  |  | 41.5 | % |  |  | 48.4 | %
IT Staffing Services |  |  | 21.6 | % |  |  | 23.0 | % |  |  | 22.3 | %
Total gross margin % |  |  | 25.4 | % |  |  | 26.1 | % |  |  | 26.8 | %
Segment operating income (loss): |  |  |  |  |  |  |  |  |  |  |  |
Data and Analytics Services |  | $ | (1,807 | ) |  | $ | 3,329 |  |  | $ | 5,310 |
IT Staffing Services |  |  | 6,054 |  |  |  | 13,297 |  |  |  | 12,728 |
Subtotal |  |  | 4,247 |  |  |  | 16,626 |  |  |  | 18,038 |
Amortization of acquired intangible assets |  |  | (2,772 | ) |  |  | (2,987 | ) |  |  | (3,170 | )
Goodwill impairment |  |  | (5,300 | ) |  |  | — |  |  |  | — |
Employment-related claim, net of recoveries |  |  | (3,100 | ) |  |  | — |  |  |  | — |
Cybersecurity breach |  |  | — |  |  |  | (450 | ) |  |  | — |
Severance expense |  |  | (2,350 | ) |  |  | (990 | ) |  |  | — |
Revaluation of contingent consideration liability |  |  | — |  |  |  | — |  |  |  | 2,882 |
Acquisition transaction expenses |  |  | — |  |  |  | — |  |  |  | (140 | )
Interest expense, FX gains/losses and other, net |  |  | 244 |  |  |  | 292 |  |  |  | (724 | )
Income (loss) before income taxes |  | $ | (9,031 | ) |  | $ | 12,491 |  |  | $ | 16,886 |
Summary of Assets, Depreciation and Amortization and Capital Expenditures by Segment | Below is a reconciliation of total assets, depreciation and amortization and capital expenditures by segment:
|  | Total Assets |  |  | Depreciation & Amortization |  |  | Capital Expenditures |
(Amounts in thousands) |  | 2023 |  |  | 2022 |  |  | 2021 |  |  | 2023 |  |  | 2022 |  |  | 2021 |  |  | 2023 |  |  | 2022 |  |  | 2021 |
Data and Analytics Services |  | $ | 45,681 |  |  | $ | 54,544 |  |  | $ | 56,634 |  |  | $ | 2,704 |  |  | $ | 2,860 |  |  | $ | 2,662 |  |  | $ | 177 |  |  | $ | 756 |  |  | $ | 1,692 |
IT Staffing Services |  |  | 59,546 |  |  |  | 54,335 |  |  |  | 57,434 |  |  |  | 1,151 |  |  |  | 1,335 |  |  |  | 1,317 |  |  |  | 158 |  |  |  | 79 |  |  |  | 203 |
Total |  | $ | 105,227 |  |  | $ | 108,879 |  |  | $ | 114,068 |  |  | $ | 3,855 |  |  | $ | 4,195 |  |  | $ | 3,979 |  |  | $ | 335 |  |  | $ | 835 |  |  | $ | 1,895 |
Summary of Revenue from External Customers and Long-lived Assets | Below is geographic information related to our revenues from external customers and fixed assets, net (equipment, enterprise software and leasehold improvements):
|  | Revenues |  |  | Equipment, Enterprise Software and Leasehold Improvements, net |
Amounts in thousands |  | 2023 |  |  | 2022 |  |  | 2021 |  |  | 2023 |  |  | 2022 |  |  | 2021 |
United States |  | $ | 197,246 |  |  | $ | 236,187 |  |  | $ | 214,379 |  |  | $ | 791 |  |  | $ | 1,353 |  |  | $ | 2,221 |
Canada |  |  | 2,474 |  |  |  | 4,215 |  |  |  | 4,543 |  |  |  | 332 |  |  |  | 429 |  |  |  | 2 |
India and Other |  |  | 1,378 |  |  |  | 1,836 |  |  |  | 3,090 |  |  |  | 790 |  |  |  | 883 |  |  |  | 815 |
Total |  | $ | 201,098 |  |  | $ | 242,238 |  |  | $ | 222,012 |  |  | $ | 1,913 |  |  | $ | 2,665 |  |  | $ | 3,038 |

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