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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands, $ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2026
Jun. 30, 2025
Jun. 30, 2026
Jun. 30, 2025
Income Statement [Abstract]        
Revenues $ 228,678 $ 248,026 $ 443,734 $ 446,681
Operating expenses 171,288 176,825 333,200 325,112
Depreciation and amortization 2,994 3,112 5,983 6,214
Gross margin 54,396 68,089 104,551 115,355
Selling, general and administrative expenses 46,751 50,571 94,813 98,540
Depreciation and amortization 5,472 5,415 10,936 10,715
Operating income (loss) 2,173 12,103 (1,198) 6,100
Interest expense, net (9,280) (11,896) (18,162) (23,332)
Loss on debt extinguishment 0 0 0 (11,853)
Other income (expense), net 193 (3,490) 1,118 (3,694)
Loss before income taxes (6,914) (3,283) (18,242) (32,779)
Benefit (provision) for income taxes 102 (983) 97 (1,205)
Net loss (6,812) (4,266) (18,145) (33,984)
Dividend and accretion to redemption value on redeemable preferred stock (3,006) 0 (5,880) 0
Net loss attributable to common shareholders, basic (9,818) (4,266) (24,025) (33,984)
Net loss attributable to common shareholders, diluted $ (9,818) $ (4,266) $ (24,025) $ (33,984)
Loss per common share:        
Basic (in usd per share) $ (2.15) $ (0.95) $ (5.26) $ (7.56)
Diluted (in usd per share) $ (2.15) $ (0.95) $ (5.26) $ (7.56)
Weighted-average number of shares outstanding:        
Basic (in shares) 4,571 4,494 4,565 4,494
Diluted (in shares) 4,571 4,494 4,565 4,494