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Condensed Consolidated Statements of Operations (Unaudited) (USD $)
In Thousands, except Per Share data, unless otherwise specified
 3 Months Ended 9 Months Ended
Sep. 30, 2012
Sep. 30, 2011
Sep. 30, 2012
Sep. 30, 2011
Revenues $ 34,822 $ 39,862 $ 104,316 $ 107,703
Expenses:        
Service costs 20,636 [1] 21,848 [1] 59,814 [1] 60,221 [1]
Sales and marketing 2,795 [1] 4,547 [1] 11,313 [1] 11,175 [1]
Product development 5,528 [1] 6,132 [1] 17,295 [1] 16,958 [1]
General and administrative 5,717 [1] 5,860 [1] 17,492 [1] 17,154 [1]
Amortization of intangible assets from acquisitions 1,055 [2] 1,672 [2] 3,674 [2] 3,756 [2]
Acquisition and separation related costs 296 62 164 1,513
Total operating expenses 36,027 40,121 109,752 110,777
Gain on sales and disposals of intangible assets, net 713 2,486 5,434 7,112
Income (loss) from operations (492) 2,227 (2) 4,038
Other income (expense):        
Interest income 3 3 9 141
Interest and line of credit expense (110) (198) (419) (407)
Other (11) (1) (20) (2)
Total other income (expense) (118) (196) (430) (268)
Income (loss) before provision for income taxes (610) 2,031 (432) 3,770
Income tax expense (benefit) (67) 778 430 1,799
Net income (loss) (543) 1,253 (862) 1,971
Dividends paid to participating securities (123) (66) (262) (191)
Net income (loss) applicable to common stockholders (666) 1,187 (1,124) 1,780
Basic net income (loss) per share applicable to Class A and Class B common stockholders $ (0.02) $ 0.04 $ (0.03) $ 0.05
Diluted net income (loss) per share applicable to Class A and Class B common stockholders $ (0.02) $ 0.03 $ (0.03) $ 0.05
Dividends paid per share $ 0.04 $ 0.02 $ 0.08 $ 0.06
Class A [Member]
        
Other income (expense):        
Net income (loss) (187) 349 (319) 538
Basic net income (loss) per share applicable to Class A and Class B common stockholders $ (0.02) $ 0.04 $ (0.03) $ 0.05
Diluted net income (loss) per share applicable to Class A and Class B common stockholders $ (0.02) $ 0.03 $ (0.03) $ 0.05
Shares used to calculate basic net income (loss) per share applicable to common stockholders        
Shares used to calculate basic net income (loss) per share applicable to common stockholders 9,570 9,851 9,576 10,027
Shares used to calculate diluted net income (loss) per share applicable to common stockholders        
Shares used to calculate diluted net income (loss) per share applicable to common stockholders 9,570 9,851 9,576 10,027
Class B [Member]
        
Other income (expense):        
Net income (loss) (356) 904 (543) 1,433
Dividends paid to participating securities $ (123) $ (66) $ (262) $ (191)
Basic net income (loss) per share applicable to Class A and Class B common stockholders $ (0.02) $ 0.04 $ (0.03) $ 0.05
Diluted net income (loss) per share applicable to Class A and Class B common stockholders $ (0.02) $ 0.03 $ (0.03) $ 0.05
Shares used to calculate basic net income (loss) per share applicable to common stockholders        
Shares used to calculate basic net income (loss) per share applicable to common stockholders 24,536 23,673 24,303 23,136
Shares used to calculate diluted net income (loss) per share applicable to common stockholders        
Shares used to calculate diluted net income (loss) per share applicable to common stockholders 34,106 35,944 33,879 35,180
[1] Excludes amortization of intangible assets from acquisitions
[2] Components of amortization of intangible assets from acquisitions: