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Segment Reporting and Geographic Information (Tables)

3 Months Ended

Mar. 31, 2014

Segment Information

Selected segment information (in thousands):

		Three months ended March 31, 2014
		Call-driven				Archeo				Total
Revenue		$	45,492			$	5,004			$	50,496
Operating expenses			43,081				2,693				45,774
Segment profit		$	2,411			$	2,311			$	4,722
Less reconciling items:
Stock based compensation											2,883
Amortization of intangible assets from acquisitions											403
Other expense (income)											2
Income from continuing operations before provision for income taxes										$	1,434
		Three months ended March 31, 2013
		Call-driven				Archeo				Total
Revenue		$	31,108			$	3,624			$	34,732
Operating expenses			29,737				2,753				32,490
Gain on sales of intangible assets, net			—				1,362				1,362
Segment profit		$	1,371			$	2,233			$	3,604
Less reconciling items:
Stock based compensation											1,907
Amortization of intangible assets from acquisitions											1,055
Separation related costs											345
Other expense (income)											17
Income from continuing operations before provision for income taxes										$	280

Revenues by Geographic Region

Revenues by geographic region are as follows (in percentages):

		Three months ended March 31,
		2013				2014
United States			94	%			96	%
Canada			6	%			4	%
Other countries			*				*
			100	%			100	%

* Less than 1% of revenue.

X

- Definition

Tabular disclosure of the profit or loss for each reportable segment, and reconciliation of all significant reconciling items in the reconciliation of total profit or loss from reportable segments, to the entity's consolidated income (loss) before income taxes.

+ References

No definition available.

+ Details

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X

- Definition

Tabular disclosure of information concerning material long-lived assets (excluding financial instruments, customer relationships with financial institutions, mortgage and other servicing rights, deferred policy acquisition costs, and deferred taxes assets) located in identified geographic areas and/or the amount of revenue from external customers attributed to that country from which revenue is material. An entity may also provide subtotals of geographic information about groups of countries.

+ References

Reference 1: http://www.xbrl.org/2003/role/presentationRef

-Publisher FASB

-Name Accounting Standards Codification

-Topic 225

-SubTopic 10

-Section S99

-Paragraph 2

-Subparagraph (SX 210.5-03.1)

-URI http://asc.fasb.org/extlink&oid=26872669&loc=d3e20235-122688



Reference 2: http://www.xbrl.org/2003/role/presentationRef

-Publisher SEC

-Name Regulation S-X (SX)

-Number 210

-Section 03

-Paragraph 1

-Article 5



Reference 3: http://www.xbrl.org/2003/role/presentationRef

-Publisher FASB

-Name Accounting Standards Codification

-Topic 280

-SubTopic 10

-Section 50

-Paragraph 41

-URI http://asc.fasb.org/extlink&oid=6534315&loc=d3e9038-108599

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