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Condensed Consolidated Statements of Operations - USD ($)
shares in Thousands, $ in Thousands
 3 Months Ended
Mar. 31, 2021
Mar. 31, 2020
Revenue $ 12,980 $ 12,008
Expenses:    
Service costs $ 5,422 $ 4,828
Type of Cost, Good or Service [Extensible List] Service Costs Service Costs
Sales and marketing $ 3,637 $ 4,170
Product development 5,322 5,358
General and administrative 2,620 3,453
Amortization of intangible assets from acquisitions 1,181 1,763
Acquisition and disposition-related costs (benefit) 45 (635)
Total operating expenses 18,227 18,937
Impairment of goodwill   (14,688)
Impairment of intangible assets from acquisitions   (4,959)
Loss from operations (5,247) (26,576)
Interest income (expense) and other, net (12) 110
Loss before provision for income taxes (5,259) (26,466)
Income tax expense (benefit) 73 (943)
Loss from continuing operations (5,332) (25,523)
Income from discontinued operations, net of tax   648
Net loss applicable to common stockholders $ (5,332) $ (24,875)
Basic and diluted net loss per Class A and Class B share applicable to common stockholders:    
Continuing operations $ (0.12) $ (0.54)
Discontinued operations, net of tax   0.01
Basic and diluted net loss per Class A and Class B share applicable to common stockholders $ (0.12) $ (0.53)
Class A    
Expenses:    
Net loss applicable to common stockholders $ (568) $ (2,475)
Shares used to calculate basic net loss per share applicable to common stockholders:    
Shares used to calculate basic net loss per share applicable to common stockholders 4,661 4,661
Shares used to calculate diluted net loss per share applicable to common stockholders:    
Shares used to calculate diluted net loss per share applicable to common stockholders 4,661 4,661
Class B    
Expenses:    
Net loss applicable to common stockholders $ (4,764) $ (22,400)
Shares used to calculate basic net loss per share applicable to common stockholders:    
Shares used to calculate basic net loss per share applicable to common stockholders 39,087 42,179
Shares used to calculate diluted net loss per share applicable to common stockholders:    
Shares used to calculate diluted net loss per share applicable to common stockholders 43,748 46,840