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Condensed Consolidated Statements of Operations - USD ($)
shares in Thousands, $ in Thousands
 3 Months Ended 9 Months Ended
Sep. 30, 2021
Sep. 30, 2020
Sep. 30, 2021
Sep. 30, 2020
Revenue $ 13,700 $ 13,803 $ 40,686 $ 38,527
Expenses:        
Service costs $ 5,507 $ 5,634 $ 16,389 $ 15,429
Type of Cost, Good or Service [Extensible List] Service Costs Service Costs Service Costs Service Costs
Sales and marketing $ 3,906 $ 3,965 $ 10,245 $ 12,963
Product development 3,178 5,167 13,289 15,832
General and administrative 1,875 3,483 6,960 9,781
Amortization of intangible assets from acquisitions 1,149 1,206 3,708 4,175
Acquisition and disposition-related costs (benefit) (18) 24 103 (972)
Total operating expenses 15,597 19,479 50,694 57,208
Impairment of goodwill       (14,688)
Impairment of intangible assets from acquisitions       (4,959)
Loss from operations (1,897) (5,676) (10,008) (38,328)
Gain on loan extinguishment 5,185   5,185  
Interest income and other, net (21) (3) 2,453 139
Income (loss) before provision for income taxes 3,267 (5,679) (2,370) (38,189)
Income tax expense (benefit) (43) (535) (15) (1,860)
Income (loss) from continuing operations 3,310 (5,144) (2,355) (36,329)
Income from discontinued operations, net of tax   1,479   3,281
Net income (loss) applicable to common stockholders $ 3,310 $ (3,665) $ (2,355) $ (33,048)
Basic and diluted net income (loss) per Class A and Class B share applicable to common stockholders:        
Continuing operations $ 0.07 $ (0.11) $ (0.05) $ (0.77)
Discontinued operations, net of tax   0.03   0.07
Basic and diluted net income (loss) per Class A and Class B share applicable to common stockholders $ 0.07 $ (0.08) $ (0.05) $ (0.70)
Class A        
Expenses:        
Net income (loss) applicable to common stockholders $ 343 $ (363) $ (250) $ (3,248)
Shares used to calculate basic net income (loss) per share applicable to common stockholders:        
Shares used to calculate basic net income (loss) per share applicable to common stockholders 4,661 4,661 4,661 4,661
Shares used to calculate diluted net income (loss) per share applicable to common stockholders:        
Shares used to calculate diluted net income (loss) per share applicable to common stockholders 4,661 4,661 4,661 4,661
Class B        
Expenses:        
Net income (loss) applicable to common stockholders $ 2,967 $ (3,301) $ (2,105) $ (29,800)
Shares used to calculate basic net income (loss) per share applicable to common stockholders:        
Shares used to calculate basic net income (loss) per share applicable to common stockholders 39,246 42,470 39,213 42,333
Shares used to calculate diluted net income (loss) per share applicable to common stockholders:        
Shares used to calculate diluted net income (loss) per share applicable to common stockholders 44,385 47,131 43,874 46,994