XML 29 R15.htm IDEA: XBRL DOCUMENT v3.22.1
Segment Reporting and Geographic Information
 12 Months Ended
Dec. 31, 2021
Segment Reporting [Abstract]  
Segment Reporting and Geographic Information

Note 8: Segment Reporting and Geographic Information

Operating segments are revenue-producing components of the enterprise for which separate financial information is produced internally for the Company’s management. For the years ended December 31, 2020 and 2021, the Company operated in a single segment comprised of its core analytics and solutions services. In October 2020, the Company sold certain assets related to its Local Leads Platform, Call Marketplace and other assets not related to core conversational analytics. As a result, the operating results related to these assets are shown as discontinued operations in the Consolidated Statements of Operations for all periods presented. See Note 11: Discontinued Operations for further discussion.

  

Long-lived assets by geographical region are based on the location of the legal entity that owns the assets.  As of December 31, 2020 and 2021, no significant long-lived assets were held by entities outside of the United States.

 

Revenues from customers by geographical areas are tracked on the basis of the location of the customer. The majority of the Company’s revenue and accounts receivable are derived from domestic sales to customers.

Revenues by geographic region are as follows:

 

 

 

Years ended December 31,

 

(In Percentages)

 

2020

 

 

2021

 

United States

 

 

98

%

 

 

99

%

Canada

 

 

2

%

 

 

1

%

 

 

 

100

%

 

 

100

%