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Support Service Fees	3 Months Ended
Support Service Fees	Mar. 31, 2024
Support Service Fees [Abstract]
Support Service Fees	12: Support Services Fee In October 2020, the Company sold certain assets related to its Local Leads Platform, Call Marketplace and other assets not related to core conversational analytics. The purchaser was a related party controlled by a shareholder and officers of the Company. In connection with the closing, the Company also entered into an administrative support services agreement with the related party purchaser pursuant to which the Company was to provide services to the related party purchaser for a support services fee. Support services fees related to this arrangement totaled $551.0 thousand and $64 thousand for the three months ended March 31, 2023 and 2024, respectively, and are included in the Company’s Condensed Consolidated Statements of Operations, net of the related expenses, within Service costs, Sales and marketing, Product development, and General and administrative. As of December 31, 2023 and March 31, 2024, the net amount due from the purchaser of $361.0 thousand and $249.0 thousand, respectively, is included in the Company’s Condensed Consolidated Balance Sheets within Prepaid expenses and other current assets.