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Revenue Recognition (Tables)
9 Months Ended
Sep. 30, 2024
Revenue from Contract with Customer [Abstract]  
Summary of Net Accounts Receivable, Including Unbilled Accounts Receivable

The majority of the Company’s customers are invoiced on a monthly basis following the month of the delivery of services and are required to make payments under standard credit terms. Net accounts receivable, including unbilled accounts receivable, consists of the following:

 

 

September 30,

 

 

December 31,

 

(In Thousands)

 

2024

 

 

2023

 

Accounts receivable:

 

 

 

 

 

 

Billed

 

$

6,221

 

 

$

6,102

 

Unbilled

 

 

1,636

 

 

 

1,523

 

Allowance for expected credit losses

 

 

(97

)

 

 

(231

)

Accounts receivable, net

 

$

7,760

 

 

$

7,394

 

Summary of Contract Liabilities

Customer payments received in advance of revenue recognition are considered contract liabilities and are recorded as deferred revenue. The deferred revenue balance and revenue recognized that was included in these contract liabilities at the beginning of the period consists of the following:

 

 

September 30,

 

 

December 31,

 

(In Thousands)

 

2024

 

 

2023

 

Deferred revenue and deposits

 

$

859

 

 

$

1,214

 

 

 

 

 

 

 

 

Revenue recognized in the period from contract liability at beginning of period

 

$

1,127

 

 

 

 

Summary of Contract Assets, Net

The Company’s incremental direct costs of obtaining a contract, which consist primarily of sales incentive compensation including commissions, are generally deferred and amortized to sales and marketing expense over the estimated life of the relevant customer relationship of approximately 24 months and are subject to being monitored every period to reflect any significant change in assumptions. The Company’s contract acquisition costs are included in Other assets, net in the Condensed Consolidated Balance Sheets and consist of the following:

 

 

September 30,

 

 

December 31,

 

(In Thousands)

 

2024

 

 

2023

 

Contract assets:

 

 

 

 

 

 

Gross balance

 

$

3,049

 

 

$

1,920

 

Accumulated amortization

 

 

(2,014

)

 

 

(1,634

)

Contract assets, net

 

$

1,035

 

 

$

286