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v3.7.0.1

Quarterly Results (Unaudited) (Details) - USD ($) $ / shares in Units, $ in Thousands | 3 Months Ended | 12 Months Ended
--- | --- | ---
Dec. 31, 2016 | Sep. 30, 2016 | Jun. 30, 2016 | Mar. 31, 2016 | Dec. 31, 2015 | Sep. 30, 2015 | Jun. 30, 2015 | Mar. 31, 2015 | Dec. 31, 2016 | Dec. 31, 2015 | Dec. 31, 2014
Revenue: |  |  |  |  |  |  |  |  |  |  |
Subscription and support | $ 17,062 | $ 17,029 | $ 16,220 | $ 15,241 | $ 14,719 | $ 14,129 | $ 14,023 | $ 14,322 | $ 65,552 | $ 57,193 | $ 48,625
Perpetual license | 542 | 332 | 458 | 318 | 608 | 540 | 846 | 811 | 1,650 | 2,805 | 2,787
Total product revenue | 17,604 | 17,361 | 16,678 | 15,559 | 15,327 | 14,669 | 14,869 | 15,133 | 67,202 | 59,998 | 51,412
Professional services | 1,770 | 1,880 | 1,892 | 2,023 | 2,273 | 2,436 | 2,809 | 2,395 | 7,565 | 9,913 | 13,162
Total revenue | 19,374 | 19,241 | 18,570 | 17,582 | 17,600 | 17,105 | 17,678 | 17,528 | 74,767 | 69,911 | 64,574
Cost of revenue: |  |  |  |  |  |  |  |  |  |  |
Subscription and support | 6,127 | 5,747 | 5,634 | 5,226 | 5,242 | 4,771 | 4,841 | 4,732 | 22,734 | 19,586 | 14,042
Professional services | 1,056 | 1,045 | 1,106 | 1,624 | 1,768 | 1,677 | 1,732 | 1,908 | 4,831 | 7,085 | 9,079
Total cost of revenue | 7,183 | 6,792 | 6,740 | 6,850 | 7,010 | 6,448 | 6,573 | 6,640 | 27,565 | 26,671 | 23,121
Gross profit | 12,191 | 12,449 | 11,830 | 10,732 | 10,590 | 10,657 | 11,105 | 10,888 | 47,202 | 43,240 | 41,453
Operating expenses: |  |  |  |  |  |  |  |  |  |  |
Sales and marketing | 3,041 | 3,097 | 2,953 | 3,069 | 3,058 | 2,929 | 3,446 | 3,532 | 12,160 | 12,965 | 14,670
Research and development | 3,218 | 3,737 | 4,054 | 3,910 | 3,848 | 3,852 | 4,152 | 3,926 | 14,919 | 15,778 | 26,165
Refundable Canadian tax credits | (173) | (115) | (116) | (109) | (112) | (115) | (122) | (121) | (513) | (470) | (1,094)
General and administrative | 4,946 | 4,670 | 4,547 | 4,123 | 3,874 | 4,494 | 4,714 | 5,119 | 18,286 | 18,201 | 13,561
Depreciation and amortization | 1,021 | 1,322 | 1,476 | 1,472 | 1,327 | 1,130 | 1,063 | 1,014 | 5,291 | 4,534 | 4,310
Acquisition-related expenses | 728 | 1,047 | 1,380 | 2,428 | 1,374 | 176 | 360 | 545 | 5,583 | 2,455 | 2,186
Total operating expenses | 12,781 | 13,758 | 14,294 | 14,893 | 13,369 | 12,466 | 13,613 | 14,015 | 55,726 | 53,463 | 59,798
Loss from operations | (590) | (1,309) | (2,464) | (4,161) | (2,779) | (1,809) | (2,508) | (3,127) | (8,524) | (10,223) | (18,345)
Interest expense, net | (849) | (709) | (662) | (561) | (473) | (462) | (576) | (347) | (2,781) | (1,858) | (1,951)
Other income (expense), net | 427 | (64) | (293) | (748) | (157) | 137 | (12) | (512) | (678) | (544) | 101
Total other expense | (422) | (773) | (955) | (1,309) | (630) | (325) | (588) | (859) | (3,459) | (2,402) | (1,850)
Loss before provision for income taxes | (1,012) | (2,082) | (3,419) | (5,470) | (3,409) | (2,134) | (3,096) | (3,986) | (11,983) | (12,625) | (20,195)
Provision for income taxes | (961) | (308) | (158) | (103) | (854) | (190) | (238) | 243 | (1,530) | (1,039) | 78
Net loss | $ (1,973) | $ (2,390) | $ (3,577) | $ (5,573) | $ (4,263) | $ (2,324) | $ (3,334) | $ (3,743) | $ (13,513) | $ (13,664) | $ (20,117)
Net loss per common share: |  |  |  |  |  |  |  |  |  |  |
Net loss per common share, basic and diluted (in USD per share) | $ (0.12) | $ (0.14) | $ (0.22) | $ (0.36) | $ (0.28) | $ (0.16) | $ (0.22) | $ (0.25) | $ (0.82) | $ (0.91) | $ (4.43)

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