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Condensed Consolidated Statements of Operations - USD ($)
$ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2022
Jun. 30, 2021
Jun. 30, 2022
Jun. 30, 2021
Revenue $ 80,227 $ 76,264 $ 158,943 $ 150,233
Cost of revenue 26,553 25,012 51,308 49,439
Gross profit 53,674 51,252 107,635 100,794
Operating expenses:        
Sales and marketing 15,331 14,298 30,924 26,730
Research and development 11,676 11,113 23,743 22,053
General and administrative 21,828 19,192 41,442 43,561
Depreciation and amortization 10,802 10,278 21,853 20,021
Acquisition-related expenses 4,925 5,534 15,338 15,120
Total operating expenses 64,562 60,415 133,300 127,485
Loss from operations (10,888) (9,163) (25,665) (26,691)
Other expense:        
Interest expense, net (7,754) (7,942) (15,516) (15,729)
Other income (expense), net 1,777 (399) 1,359 (162)
Total other expense (5,977) (8,341) (14,157) (15,891)
Loss before benefit from (provision for) income taxes (16,865) (17,504) (39,822) (42,582)
Benefit from (provision for) income taxes 472 (1,538) 598 2,856
Net loss $ (16,393) $ (19,042) $ (39,224) $ (39,726)
Net loss per common share:        
Net loss per common share, basic (in dollars per share) $ (0.52) $ (0.63) $ (1.25) $ (1.32)
Net loss per common share, diluted (in dollars per share) $ (0.52) $ (0.63) $ (1.25) $ (1.32)
Weighted-average common shares outstanding, basic (in shares) 31,380,505 30,097,749 31,272,489 30,034,252
Weighted-average common shares outstanding, diluted (in shares) 31,380,505 30,097,749 31,272,489 30,034,252
Total product revenue        
Revenue $ 76,875 $ 72,820 $ 152,280 $ 143,825
Subscription and support        
Revenue 75,017 72,405 148,644 143,058
Cost of revenue 24,125 23,161 46,194 45,843
Perpetual license        
Revenue 1,858 415 3,636 767
Professional services        
Revenue 3,352 3,444 6,663 6,408
Cost of revenue $ 2,428 $ 1,851 $ 5,114 $ 3,596