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SEGMENT INFORMATION - Financial Information by Reportable Operating Segment (Details) - USD ($) $ in Thousands | 3 Months Ended | 6 Months Ended | 9 Months Ended | 12 Months Ended
--- | --- | --- | --- | ---
Jun. 30, 2020 | Mar. 31, 2020 | Dec. 31, 2019 | Sep. 30, 2019 | Jun. 30, 2019 | Mar. 31, 2019 | Dec. 31, 2018 | Sep. 30, 2018 | Dec. 31, 2019 | Mar. 31, 2020 | Jun. 30, 2020 | Jun. 30, 2019 | Jun. 30, 2018
Revenues: |  |  |  |  |  |  |  |  |  |  |  |  |
Franchise rental income |  |  |  |  |  |  |  |  |  |  | $ 127,203 |  |
Total revenue | $ 60,143 | $ 153,783 | $ 208,765 | $ 247,038 | $ 248,190 | $ 258,343 | $ 274,671 | $ 287,835 |  |  | 669,729 | $ 1,069,039 | $ 1,235,479
Operating expenses: |  |  |  |  |  |  |  |  |  |  |  |  |
Site operating expenses |  |  |  |  |  |  |  |  |  |  | 71,543 | 141,031 | 154,067
General and administrative |  |  |  |  |  |  |  |  |  |  | 130,953 | 177,004 | 174,045
Rent |  | 18,665 |  |  |  |  |  |  |  | $ 63,424 |  |  |
Depreciation and amortization |  |  |  |  |  |  |  |  |  |  | 36,952 | 37,848 | 58,205
Long-lived asset impairment |  |  |  |  |  |  |  |  |  |  | 22,560 | 0 | 0
TBG restructuring |  |  |  |  |  | 20,700 |  |  |  |  | 2,333 | 21,816 | 0
Goodwill impairment |  | 40,164 |  |  |  |  |  |  |  | 40,164 | 40,164 | 0 | 0
Total operating expenses |  |  |  |  |  |  |  |  |  |  | 815,067 | 1,091,158 | 1,240,618
Operating income (loss) | $ (68,567) | (59,399) | (7,466) | $ (9,906) | $ (1,835) | $ (22,162) | $ (1,551) | $ 3,429 |  | (76,771) | (145,338) | (22,119) | (5,139)
Other (expense) income: |  |  |  |  |  |  |  |  |  |  |  |  |
Interest expense |  |  |  |  |  |  |  |  |  |  | (7,522) | (4,795) | (10,492)
Gain from sale of salon assets to franchisees, net |  | (7,858) | (12,407) |  |  |  |  |  | $ (18,267) | (26,125) | (27,306) | 2,918 | 241
Interest income and other, net |  | $ 148 | $ 2,869 |  |  |  |  |  | $ 3,040 | $ 3,188 | 3,353 | 1,729 | 5,199
Income (loss) from continuing operations before income taxes |  |  |  |  |  |  |  |  |  |  | (176,813) | (22,267) | (10,191)
Non Franchise Lease |  |  |  |  |  |  |  |  |  |  |  |  |
Operating expenses: |  |  |  |  |  |  |  |  |  |  |  |  |
Rent |  |  |  |  |  |  |  |  |  |  | 76,382 | 131,816 | 183,096
Franchisor |  |  |  |  |  |  |  |  |  |  |  |  |
Operating expenses: |  |  |  |  |  |  |  |  |  |  |  |  |
Rent |  |  |  |  |  |  |  |  |  |  | 127,203 |  |
Franchise |  |  |  |  |  |  |  |  |  |  |  |  |
Operating expenses: |  |  |  |  |  |  |  |  |  |  |  |  |
Goodwill impairment |  |  |  |  |  |  |  |  |  |  | 0 |  |
Company-owned |  |  |  |  |  |  |  |  |  |  |  |  |
Operating expenses: |  |  |  |  |  |  |  |  |  |  |  |  |
Goodwill impairment |  |  |  |  |  |  |  |  |  |  | 40,164 |  |
Operating Segments | Franchise |  |  |  |  |  |  |  |  |  |  |  |  |
Revenues: |  |  |  |  |  |  |  |  |  |  |  |  |
Franchise rental income |  |  |  |  |  |  |  |  |  |  | 127,203 |  |
Total revenue |  |  |  |  |  |  |  |  |  |  | 253,026 | 153,666 | 131,097
Operating expenses: |  |  |  |  |  |  |  |  |  |  |  |  |
Site operating expenses |  |  |  |  |  |  |  |  |  |  | 13,341 | 34,099 | 26,818
General and administrative |  |  |  |  |  |  |  |  |  |  | 33,725 | 32,888 | 25,880
Depreciation and amortization |  |  |  |  |  |  |  |  |  |  | 922 | 762 | 365
Long-lived asset impairment |  |  |  |  |  |  |  |  |  |  | 1,712 |  |
TBG restructuring |  |  |  |  |  |  |  |  |  |  | 2,333 | 21,816 |
Goodwill impairment |  |  |  |  |  |  |  |  |  |  | 0 |  |
Total operating expenses |  |  |  |  |  |  |  |  |  |  | 220,140 | 137,524 | 95,460
Operating income (loss) |  |  |  |  |  |  |  |  |  |  | 32,886 | 16,142 | 35,637
Other (expense) income: |  |  |  |  |  |  |  |  |  |  |  |  |
Interest expense |  |  |  |  |  |  |  |  |  |  | 0 | 0 | 0
Gain from sale of salon assets to franchisees, net |  |  |  |  |  |  |  |  |  |  | 0 | 0 | 0
Interest income and other, net |  |  |  |  |  |  |  |  |  |  | 0 | 0 | 0
Income (loss) from continuing operations before income taxes |  |  |  |  |  |  |  |  |  |  | 32,886 | 16,142 | 35,637
Operating Segments | Franchise | Non Franchise Lease |  |  |  |  |  |  |  |  |  |  |  |  |
Operating expenses: |  |  |  |  |  |  |  |  |  |  |  |  |
Rent |  |  |  |  |  |  |  |  |  |  | 872 | 740 | 269
Operating Segments | Franchise | Franchisor |  |  |  |  |  |  |  |  |  |  |  |  |
Operating expenses: |  |  |  |  |  |  |  |  |  |  |  |  |
Rent |  |  |  |  |  |  |  |  |  |  | 127,203 |  |
Operating Segments | Company-owned |  |  |  |  |  |  |  |  |  |  |  |  |
Revenues: |  |  |  |  |  |  |  |  |  |  |  |  |
Franchise rental income |  |  |  |  |  |  |  |  |  |  | 0 |  |
Total revenue |  |  |  |  |  |  |  |  |  |  | 416,703 | 915,373 | 1,104,382
Operating expenses: |  |  |  |  |  |  |  |  |  |  |  |  |
Site operating expenses |  |  |  |  |  |  |  |  |  |  | 58,202 | 106,932 | 127,249
General and administrative |  |  |  |  |  |  |  |  |  |  | 24,638 | 57,219 | 67,163
Depreciation and amortization |  |  |  |  |  |  |  |  |  |  | 29,113 | 28,263 | 48,508
Long-lived asset impairment |  |  |  |  |  |  |  |  |  |  | 20,848 |  |
TBG restructuring |  |  |  |  |  |  |  |  |  |  | 0 | 0 |
Goodwill impairment |  |  |  |  |  |  |  |  |  |  | 40,164 |  |
Total operating expenses |  |  |  |  |  |  |  |  |  |  | 512,831 | 857,052 | 1,053,866
Operating income (loss) |  |  |  |  |  |  |  |  |  |  | (96,128) | 58,321 | 50,516
Other (expense) income: |  |  |  |  |  |  |  |  |  |  |  |  |
Interest expense |  |  |  |  |  |  |  |  |  |  | 0 | 0 | 0
Gain from sale of salon assets to franchisees, net |  |  |  |  |  |  |  |  |  |  | 0 | 0 | 0
Interest income and other, net |  |  |  |  |  |  |  |  |  |  | 0 | 0 | 0
Income (loss) from continuing operations before income taxes |  |  |  |  |  |  |  |  |  |  | (96,128) | 58,321 | 50,516
Operating Segments | Company-owned | Non Franchise Lease |  |  |  |  |  |  |  |  |  |  |  |  |
Operating expenses: |  |  |  |  |  |  |  |  |  |  |  |  |
Rent |  |  |  |  |  |  |  |  |  |  | 72,921 | 130,214 | 181,869
Operating Segments | Company-owned | Franchisor |  |  |  |  |  |  |  |  |  |  |  |  |
Operating expenses: |  |  |  |  |  |  |  |  |  |  |  |  |
Rent |  |  |  |  |  |  |  |  |  |  | 0 |  |
Corporate |  |  |  |  |  |  |  |  |  |  |  |  |
Revenues: |  |  |  |  |  |  |  |  |  |  |  |  |
Franchise rental income |  |  |  |  |  |  |  |  |  |  | 0 |  |
Total revenue |  |  |  |  |  |  |  |  |  |  | 0 | 0 | 0
Operating expenses: |  |  |  |  |  |  |  |  |  |  |  |  |
Site operating expenses |  |  |  |  |  |  |  |  |  |  | 0 | 0 | 0
General and administrative |  |  |  |  |  |  |  |  |  |  | 72,590 | 86,897 | 81,002
Depreciation and amortization |  |  |  |  |  |  |  |  |  |  | 6,917 | 8,823 | 9,332
Long-lived asset impairment |  |  |  |  |  |  |  |  |  |  | 0 |  |
TBG restructuring |  |  |  |  |  |  |  |  |  |  | 0 | 0 |
Goodwill impairment |  |  |  |  |  |  |  |  |  |  | 0 |  |
Total operating expenses |  |  |  |  |  |  |  |  |  |  | 82,096 | 96,582 | 91,292
Operating income (loss) |  |  |  |  |  |  |  |  |  |  | (82,096) | (96,582) | (91,292)
Other (expense) income: |  |  |  |  |  |  |  |  |  |  |  |  |
Interest expense |  |  |  |  |  |  |  |  |  |  | (7,522) | (4,795) | (10,492)
Gain from sale of salon assets to franchisees, net |  |  |  |  |  |  |  |  |  |  | (27,306) | 2,918 | 241
Interest income and other, net |  |  |  |  |  |  |  |  |  |  | 3,353 | 1,729 | 5,199
Income (loss) from continuing operations before income taxes |  |  |  |  |  |  |  |  |  |  | (113,571) | (96,730) | (96,344)
Corporate | Non Franchise Lease |  |  |  |  |  |  |  |  |  |  |  |  |
Operating expenses: |  |  |  |  |  |  |  |  |  |  |  |  |
Rent |  |  |  |  |  |  |  |  |  |  | 2,589 | 862 | 958
Corporate | Franchisor |  |  |  |  |  |  |  |  |  |  |  |  |
Operating expenses: |  |  |  |  |  |  |  |  |  |  |  |  |
Rent |  |  |  |  |  |  |  |  |  |  | 0 |  |
Service |  |  |  |  |  |  |  |  |  |  |  |  |
Revenues: |  |  |  |  |  |  |  |  |  |  |  |  |
Revenues |  |  |  |  |  |  |  |  |  |  | 331,538 | 749,660 | 899,345
Operating expenses: |  |  |  |  |  |  |  |  |  |  |  |  |
Cost of service and products sold |  |  |  |  |  |  |  |  |  |  | 222,279 | 452,827 | 530,582
Service | Operating Segments | Franchise |  |  |  |  |  |  |  |  |  |  |  |  |
Revenues: |  |  |  |  |  |  |  |  |  |  |  |  |
Revenues |  |  |  |  |  |  |  |  |  |  | 0 | 0 | 0
Operating expenses: |  |  |  |  |  |  |  |  |  |  |  |  |
Cost of service and products sold |  |  |  |  |  |  |  |  |  |  | 0 | 0 | 0
Service | Operating Segments | Company-owned |  |  |  |  |  |  |  |  |  |  |  |  |
Revenues: |  |  |  |  |  |  |  |  |  |  |  |  |
Revenues |  |  |  |  |  |  |  |  |  |  | 331,538 | 749,660 | 899,345
Operating expenses: |  |  |  |  |  |  |  |  |  |  |  |  |
Cost of service and products sold |  |  |  |  |  |  |  |  |  |  | 222,279 | 452,827 | 530,582
Service | Corporate |  |  |  |  |  |  |  |  |  |  |  |  |
Revenues: |  |  |  |  |  |  |  |  |  |  |  |  |
Revenues |  |  |  |  |  |  |  |  |  |  | 0 | 0 | 0
Operating expenses: |  |  |  |  |  |  |  |  |  |  |  |  |
Cost of service and products sold |  |  |  |  |  |  |  |  |  |  | 0 | 0 | 0
Product |  |  |  |  |  |  |  |  |  |  |  |  |
Revenues: |  |  |  |  |  |  |  |  |  |  |  |  |
Revenues |  |  |  |  |  |  |  |  |  |  | 137,586 | 225,618 | 258,740
Operating expenses: |  |  |  |  |  |  |  |  |  |  |  |  |
Cost of service and products sold |  |  |  |  |  |  |  |  |  |  | 84,698 | 128,816 | 140,623
Product | Operating Segments | Franchise |  |  |  |  |  |  |  |  |  |  |  |  |
Revenues: |  |  |  |  |  |  |  |  |  |  |  |  |
Revenues |  |  |  |  |  |  |  |  |  |  | 52,421 | 59,905 | 53,703
Operating expenses: |  |  |  |  |  |  |  |  |  |  |  |  |
Cost of service and products sold |  |  |  |  |  |  |  |  |  |  | 40,032 | 47,219 | 42,128
Product | Operating Segments | Company-owned |  |  |  |  |  |  |  |  |  |  |  |  |
Revenues: |  |  |  |  |  |  |  |  |  |  |  |  |
Revenues |  |  |  |  |  |  |  |  |  |  | 85,165 | 165,713 | 205,037
Operating expenses: |  |  |  |  |  |  |  |  |  |  |  |  |
Cost of service and products sold |  |  |  |  |  |  |  |  |  |  | 44,666 | 81,597 | 98,495
Product | Corporate |  |  |  |  |  |  |  |  |  |  |  |  |
Revenues: |  |  |  |  |  |  |  |  |  |  |  |  |
Revenues |  |  |  |  |  |  |  |  |  |  | 0 | 0 | 0
Operating expenses: |  |  |  |  |  |  |  |  |  |  |  |  |
Cost of service and products sold |  |  |  |  |  |  |  |  |  |  | 0 | 0 | 0
Royalties and fees |  |  |  |  |  |  |  |  |  |  |  |  |
Revenues: |  |  |  |  |  |  |  |  |  |  |  |  |
Revenues |  |  |  |  |  |  |  |  |  |  | 73,402 | 93,761 | 77,394
Royalties and fees | Operating Segments | Franchise |  |  |  |  |  |  |  |  |  |  |  |  |
Revenues: |  |  |  |  |  |  |  |  |  |  |  |  |
Revenues |  |  |  |  |  |  |  |  |  |  | 73,402 | 93,761 | 77,394
Royalties and fees | Operating Segments | Company-owned |  |  |  |  |  |  |  |  |  |  |  |  |
Revenues: |  |  |  |  |  |  |  |  |  |  |  |  |
Revenues |  |  |  |  |  |  |  |  |  |  | 0 | 0 | 0
Royalties and fees | Corporate |  |  |  |  |  |  |  |  |  |  |  |  |
Revenues: |  |  |  |  |  |  |  |  |  |  |  |  |
Revenues |  |  |  |  |  |  |  |  |  |  | $ 0 | $ 0 | $ 0

X
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- Definition This expense category includes direct costs incurred by the entity's salons, such as on-site advertising, workers' compensation, insurance, utilities and janitorial costs. + References No definition available. + Details
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