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Consolidated Statements of Cash Flows - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2024
Dec. 31, 2023
Cash Flows from Operating Activities    
Net loss $ (97,298) $ (285,585)
Adjustments to reconcile net loss to net cash used in operating activities:    
Depreciation and amortization 80,107 105,208
Stock-based compensation 15,763 53,085
Impairment of goodwill 0 115,483
Shared-based compensation liabilities 17,949 0
Impairment of assets held for sale 0 3,276
Loss on sale of business 0 4,247
Amortization of debt issuance costs 3,914 6,418
Noncash lease expense 1,991 1,680
Change in fair value of warrant liabilities (2,386) (5,109)
Deferred tax benefits (2,103) (22,330)
Other, net (161) 2,042
Changes in operating assets and liabilities    
Accounts receivable (6,802) 20,857
Prepaid expenses and other current assets 2,846 5,207
Accounts payable 903 (6,796)
Accrued expenses and other current liabilities 1,992 (19,438)
Deferred revenue (364) 15,273
Long-term earnout liabilities 0 (20,000)
Other non-current liabilities (1,497) (264)
Net cash used in operating activities (5,255) (24,742)
Cash Flows from Investing Activities    
Purchases of property and equipment (31) (2,353)
Capitalized software development costs (6,224) (5,607)
Proceeds from sale of business, net of cash sold 0 211,139
Net cash (used in) provided by investing activities (6,255) 203,179
Cash Flows from Financing Activities    
Proceeds from related-party loan, net of lender fees 0 11,278
Repayments of related party loan, inclusive of lender fees 0 (2,699)
Proceeds from 2023 Revolving Note 0 64,000
Repayment of 2023 Revolving Note, inclusive of lender fees 0 (66,400)
Repayment of Term Loan (61,786) (20,000)
Repayment of 2022 Revolving Facility 0 (50,000)
Payment of acquisition holdback 0 (1,935)
Payment of promissory note 0 (5,156)
Taxes paid related to net settlement of stock awards (2,148) (3,063)
Distributions to members, net of contributions (27) (97)
Net cash used in financing activities (63,961) (74,072)
Effect of exchange rate changes in cash, cash equivalent and restricted cash (31) 10
Net (decrease) increase in cash, cash equivalents and restricted cash (75,502) 104,375
Cash and cash equivalents and restricted cash, beginning of the period 143,450 39,075
Cash and cash equivalents and restricted cash, end of the period 67,948 143,450
Reconciliation of cash, cash equivalents and restricted cash to the consolidated balance sheets:    
Cash and cash equivalents 63,607 135,343
Restricted cash 4,341 8,107
Total cash, cash equivalents and restricted cash 67,948 143,450
Supplemental cash flow information:    
Cash (refunds) paid for income taxes (1,617) 7,102
Cash paid for interest 30,677 42,875
Cash paid for operating lease liabilities 2,583 2,141
Stock-based compensation included in capitalized software development costs 1,382 2,008
Settlement of incentive plan through issuance of common stock 1,707 1,658
Restructuring of holdback liability to promissory note 0 5,156
Nonrelated Party    
Adjustments to reconcile net loss to net cash used in operating activities:    
Gain (loss) on extinguishment of debt (20,109) 0
Related Party    
Adjustments to reconcile net loss to net cash used in operating activities:    
Gain (loss) on extinguishment of debt $ 0 $ 2,004