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v3.23.1

Revenue (Tables) | 3 Months Ended
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Mar. 31, 2023
Revenue from Contract with Customer [Abstract] |
Schedule of Disaggregation of Revenue |
| Three Months Ended March 31, 2023 |  | Three Months Ended March 31, 2022
| Cloud |  | NetworkX |  | Messaging |  | Total |  | Cloud |  | NetworkX |  | Messaging |  | Total
Geography: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Americas | $ | 37,414 |  |  | $ | 6,353 |  |  | $ | 1,994 |  |  | $ | 45,761 |  |  | $ | 39,715 |  |  | $ | 10,455 |  |  | $ | 2,692 |  |  | $ | 52,862 |
APAC | 1,647 |  |  | 792 |  |  | 4,915 |  |  | 7,354 |  |  | 56 |  |  | 759 |  |  | 6,816 |  |  | 7,631 |
EMEA | 2,017 |  |  | — |  |  | 2,576 |  |  | 4,593 |  |  | 1,730 |  |  | 950 |  |  | 2,693 |  |  | 5,373 |
Total | $ | 41,078 |  |  | $ | 7,145 |  |  | $ | 9,485 |  |  | $ | 57,708 |  |  | $ | 41,501 |  |  | $ | 12,164 |  |  | $ | 12,201 |  |  | $ | 65,866 |
Service Line: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Professional Services | $ | 4,661 |  |  | $ | 346 |  |  | $ | 1,691 |  |  | $ | 6,698 |  |  | $ | 3,354 |  |  | $ | 1,636 |  |  | $ | 3,141 |  |  | $ | 8,131 |
Transaction Services | 127 |  |  | 853 |  |  | — |  |  | 980 |  |  | 336 |  |  | 1,028 |  |  | 23 |  |  | 1,387 |
Subscription Services | 35,886 |  |  | 5,350 |  |  | 7,768 |  |  | 49,004 |  |  | 37,811 |  |  | 8,210 |  |  | 8,515 |  |  | 54,536 |
License | 404 |  |  | 596 |  |  | 26 |  |  | 1,026 |  |  | — |  |  | 1,290 |  |  | 522 |  |  | 1,812 |
Total | $ | 41,078 |  |  | $ | 7,145 |  |  | $ | 9,485 |  |  | $ | 57,708 |  |  | $ | 41,501 |  |  | $ | 12,164 |  |  | $ | 12,201 |  |  | $ | 65,866 |
Schedule of Significant Changes in the Contract Liabilities Balance | Significant changes in the contract liabilities balance (current and non-current) during the period are as follows:
|  | Contract Liabilities 1
Balance - January 1, 2023 |  | $ | 14,183 |
Revenue recognized in the period |  | (57,628) |
Amounts billed but not recognized as revenue |  | 59,105 |
Balance - March 31, 2023 |  | $ | 15,660 |
________________________________ 1 Comprised of Deferred Revenue. $10.8 million of revenue recognized in the period was included in the contract liability balance at the beginning of the period.

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- Definition Tabular disclosure of receivable, contract asset, and contract liability from contract with customer. Includes, but is not limited to, change in contract asset and contract liability. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 10 -URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130551-203045 + Details
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