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Revenue (Notes)
9 Months Ended
Sep. 30, 2021
Revenue from Contract with Customer [Abstract]  
Revenue from Contract with Customer [Text Block] REVENUE
The Company has consistently applied its accounting policies with respect to revenue to all periods presented in the consolidated financial statements contained herein. Beginning in 2021, the Company began classifying subscription fees for BrandGraph and IZEAx Discovery as License Fees; accordingly, these amounts from 2020 have been reclassified from Other Fees to conform with their 2021 classification. The following table illustrates the Company’s revenue by product service type:
Three Months EndedNine Months Ended
September 30,
2021
September 30,
2020
September 30,
2021
September 30,
2020
Managed Services Revenue$7,153,517 $3,513,806 $18,139,370 $10,129,210 
Marketplace Spend Fees89,196 120,630 269,160 482,817 
License Fees354,850 396,549 1,082,734 1,291,002 
Other Fees9,983 5,135 30,653 31,798 
SaaS Services Revenue454,029 522,314 1,382,547 1,805,617 
Total Revenue$7,607,546 $4,036,120 $19,521,917 $11,934,827 

The following table provides the Company’s revenues as determined by the country of domicile:
Three Months EndedNine Months Ended
September 30,
2021
September 30,
2020
September 30,
2021
September 30,
2020
United States$7,401,814 $3,666,860 $18,964,711 $11,313,653 
Canada205,732 369,260 557,206 621,174 
Total$7,607,546 $4,036,120 $19,521,917 $11,934,827 
Contract Balances
The following table provides information about receivables, contract assets and contract liabilities from contracts with customers reported in the Company’s consolidated balance sheet:
September 30,
2021
December 31, 2020
Accounts receivable, net$7,093,028 $5,207,205 
Contract liabilities (unearned revenue)$10,660,068 $7,180,264 

The increase in contract liabilities is primarily the result of the increase in contracts where the customers have been charged in advance of services in future periods. The Company does not typically engage in contracts that are longer than one year. Therefore, the Company recognized substantially all of the contract liabilities recorded at the end of the year in the following year and it did not recognize any contract assets as of September 30, 2021 or December 31, 2020. The Company does not capitalize costs to obtain its customer contracts given their general duration of less than one year, and the amounts are not material.

Contract receivables are recognized when the receipt of consideration is unconditional. Contract liabilities relate to charges to customers in advance of the Company satisfying performance obligations under the terms of the contracts, which will be earned in future periods. Contract liabilities increase as a result of additional charges to customers and decrease as revenue is recognized upon the Company meeting the performance obligations for those services. As a practical expedient, the Company expenses the costs of sales commissions that are paid to its sales force associated with obtaining contracts less than one year in length in the period incurred.

Remaining Performance Obligations
The Company typically enters into contracts that are one year or less in length. As such, the remaining performance obligations as of September 30, 2021 and December 31, 2020 are equal to the contract liabilities disclosed above. The Company expects to recognize the full balance of the unearned revenue as of September 30, 2021 within the next year.