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Consolidated Statements of Cash Flows (Unaudited) - USD ($)
$ in Thousands
9 Months Ended
Sep. 30, 2023
Sep. 30, 2022
CASH FLOWS FROM OPERATING ACTIVITIES:    
Net income (loss) $ (61,319) $ (55,844)
Adjustments to reconcile net loss to net cash provided by operating activities:    
Depreciation and amortization 8,112 10,037
Non-cash loan amortization expense 330 201
Share-based compensation expense 2,958 2,652
Goodwill impairment 55,405 55,400
Write-off of intangible assets 0 128
Loss on disposal of property and equipment 0 19
Provision for bad debt (51) 275
Changes in assets and liabilities, net of business acquisitions:    
Accounts receivable 14,700 2,406
Prepaid expenses and other current assets (4,563) 277
Other non-current assets 228 52
Operating lease assets and liabilities, net (248) (127)
Accounts payable 5,651 (1,212)
Accrued expenses and other current liabilities (10,869) (7,497)
Deferred revenue (522) 456
Other (117) (89)
Net cash provided by operating activities 9,695 7,134
CASH FLOWS FROM INVESTING ACTIVITIES:    
Capitalized costs included in intangible assets (4,093) (3,316)
Business acquisitions, net of cash acquired (1,250) (971)
Acquisition of property and equipment (25) (10)
Net cash used in investing activities (5,368) (4,297)
CASH FLOWS FROM FINANCING ACTIVITIES:    
Repayments of long-term debt (8,750) (3,750)
Debt financing costs (375) 0
Taxes paid related to net share settlement of vesting of restricted stock units (236) (448)
Net cash used in financing activities (9,361) (4,198)
Net decrease in cash and cash equivalents (5,034) (1,361)
Cash and cash equivalents at beginning of period 25,547 34,467
Cash and cash equivalents at end of period 20,513 33,106
SUPPLEMENTAL DISCLOSURE INFORMATION    
Cash paid for interest 2,234 1,162
Cash paid for income taxes 114 603
Share-based compensation capitalized in intangible assets 72 68
Equity issued in connection with True North acquisition 0 211
TAPP LLC [Member]    
SUPPLEMENTAL DISCLOSURE INFORMATION    
Contingent payments in connection with acquisition 2,915 0
True North Loyalty, Llc [Member]    
SUPPLEMENTAL DISCLOSURE INFORMATION    
Contingent payments in connection with acquisition 0 250
Deferred payment in connection with True North acquisition $ 0 $ 860