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Consolidated Statements of Operations - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Revenue $ 298,399 $ 361,134
Costs and expenses:    
Cost of revenue (exclusive of depreciation and amortization) 219,884 267,487
Sales and marketing 18,576 17,121
Product development 18,454 18,159
General and administrative 35,334 53,470
Depreciation and amortization 10,876 13,214
Goodwill impairment and write-off of intangible assets 55,405 111,255
Loss on disposal of property and equipment 0 19
Total costs and expenses 358,529 480,725
Loss from operations (60,130) (119,591)
Interest expense, net (3,204) (1,965)
Loss before income taxes (63,334) (121,556)
Income tax (expense) benefit 116 (1,776)
Net loss $ (63,218) $ (123,332)
Basic and diluted loss per share:    
Basic (in dollars per share) $ (0.77) $ (1.51)
Diluted (in dollars per share) $ (0.77) $ (1.51)
Weighted average number of shares outstanding:    
Basic (in shares) 82,622,131 81,412,595
Diluted (in shares) 82,622,131 81,412,595