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Consolidated Statements of Operations (Unaudited) - USD ($)
$ in Thousands
 3 Months Ended 9 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Revenue $ 64,516 $ 66,239 $ 189,216 $ 225,638
Costs and expenses:        
Cost of revenue (exclusive of depreciation and amortization) 48,861 50,148 142,318 167,960
Sales and marketing 3,983 4,426 13,400 13,454
Product development 4,124 4,511 13,681 14,064
General and administrative 9,067 8,725 28,288 24,991
Depreciation and amortization [1] 2,369 2,658 7,507 8,112
Goodwill and intangible assets impairment 0 29,705 2,241 55,405
Total costs and expenses 68,404 100,173 207,435 283,986
Loss from operations [1] (3,888) (33,934) (18,219) (58,348)
Interest expense, net (1,281) (936) (3,711) (2,420)
Fair value adjustment of Convertible Notes, with related parties (2,810) 0 (2,810) 0
Loss on early extinguishment of debt 0 0 (1,009) 0
Loss before income taxes (7,979) (34,870) (25,749) (60,768)
Income tax (expense) benefit 35 1,243 (98) (551)
Net loss $ (7,944) $ (33,627) $ (25,847) $ (61,319)
Basic and diluted income (loss) per share:        
Basic (in dollars per share) $ (0.48) $ (2.43) $ (1.75) $ (4.46)
Diluted (in dollars per share) $ (0.48) $ (2.43) $ (1.75) $ (4.46)
Weighted average number of shares outstanding:        
Basic (in shares) 16,452,273 13,813,423 14,783,253 13,751,910
Diluted (in shares) 16,452,273 13,813,423 14,783,253 13,751,910
[1] Revenue aggregation is based upon location of the customer.