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Restructurings | 9 Months Ended
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Sep. 30, 2020
Restructuring and Related Activities [Abstract] |
Restructurings | RESTRUCTURINGS In August 2020, we executed a restructuring plan to make the operation of the Company more efficient (the "August 2020 Plan"). The August 2020 Plan included an approximately 14% reduction in workforce, primarily in the areas of operations, research and development, sales and marketing. In January 2020, we executed a restructuring plan to make the operation of the Company more efficient (the "January 2020 Plan"). The January 2020 Plan included an approximately 4% reduction in workforce, primarily in the areas of research and development and sales. In June 2019, we executed a restructuring plan to make the operation of the Company more efficient (the "2019 Plan"). The 2019 Plan included an approximately 2% reduction in workforce, primarily in the areas of sales and operations. Total restructuring expense included in our statement of operations for the three and nine month periods ended September 30, 2020 and 2019 is comprised of the following:
| Three Months Ended |  | Nine Months Ended
| September 30, |  | September 30,
| 2020 |  | 2019 |  | 2020 |  | 2019
Cost of revenue — restructuring: |  |  |  |  |  |  |
Employee severance and benefits | $ | 166 |  |  | $ | — |  |  | $ | 166 |  |  | $ | — |
| 166 |  |  | — |  |  | 166 |  |  | — |
Operating expenses — restructuring: |  |  |  |  |  |  |
Employee severance and benefits | $ | 1,430 |  |  | $ | — |  |  | $ | 2,022 |  |  | $ | 398 |
| 1,430 |  |  | — |  |  | 2,022 |  |  | 398 |
Total restructuring expense | $ | 1,596 |  |  | $ | — |  |  | $ | 2,188 |  |  | $ | 398 |
During the three months ended September 30, 2020, we recorded $1,596 in restructuring expense related to the August 2020 Plan. During the nine months ended September 30, 2020 we recorded $1,596 in restructuring expense related to the August 2020 Plan and $592 in restructuring expense related to the January 2020 Plan. During the three months ended September 30, 2019, we did not record any restructuring expense. During the nine months ended September 30, 2019, we recorded $398 in restructuring expense related to the 2019 Plan. The following is a rollforward of the accrued liabilities related to restructuring for the nine month period ended September 30, 2020:
| Balance as of December 31, 2019 |  |  |  | Expensed |  | Payments |  | Balance as of September 30, 2020
Employee severance and benefits | $ | 66 |  |  |  |  | $ | 2,188 |  |  | $ | (1,122) |  |  | $ | 1,132 |
Accrued costs related to restructuring | $ | 66 |  |  |  |  | $ | 2,188 |  |  | $ | (1,122) |  |  | $ | 1,132 |

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- Definition The entire disclosure for restructuring and related activities. Description of restructuring activities such as exit and disposal activities, include facts and circumstances leading to the plan, the expected plan completion date, the major types of costs associated with the plan activities, total expected costs, the accrual balance at the end of the period, and the periods over which the remaining accrual will be settled. + References Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef -Publisher FASB -Name Accounting Standards Codification -Topic 420 -URI http://asc.fasb.org/topic&trid=2175745 + Details
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