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Restructuring
12 Months Ended
Dec. 31, 2020
Restructuring and Related Activities [Abstract]  
Restructuring RESTRUCTURINGS
In August 2020, we executed a restructuring plan to make the operation of the Company more efficient (the "August 2020 Plan"). The August 2020 Plan included an approximately 14% reduction in workforce, primarily in the areas of operations, research and development, sales and marketing.
In January 2020, we executed a restructuring plan to make the operation of the Company more efficient (the "January 2020 Plan"). The January 2020 Plan included an approximately 4% reduction in workforce, primarily in the areas of research and development and sales.
In June 2019, we executed a restructuring plan to make the operation of the Company more efficient (the "2019 Plan"). The 2019 plan included an approximately 2% reduction in workforce, primarily in the areas of sales and operations.
Total restructuring expense included in our statement of operations for the years ended December 31, 2020 and 2019 is comprised of the following:
Year Ended December 31,
20202019
Cost of revenue — restructuring:
Employee severance and benefits
$173 $— 
173 — 
Operating expenses — restructuring:
Employee severance and benefits
$2,041 $398 
2,041 398 
Total restructuring expense$2,214 $398 

The following is a rollforward of the accrued liabilities related to restructuring for the year ended December 31, 2020:

Balance as of December 31, 2019
ExpensedPayments
Balance as of December 31, 2020
Employee severance and benefits
$66 $2,214 $(1,650)$630 
Accrued costs related to restructuring
$66 $2,214 $(1,650)$630