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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
(Mark One)

☒ | QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended: September 30, 2024
or

☐ | TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from _______________ to _______________.
Commission file number: 0-21121

TRANSACT TECHNOLOGIES INC

(Exact name of registrant as specified in its charter)

Delaware |  | 06-1456680
(State or Other Jurisdiction of Incorporation or Organization) |  | (I.R.S. Employer Identification No.)

One Hamden Center, 2319 Whitney Avenue, Suite 3B, Hamden, CT |  | 06518
(Address of Principal Executive Offices) |  | (Zip Code)

(203) 859-6800
(Registrant’s Telephone Number, Including Area Code)

(Former name, former address and former fiscal year, if changed since last report.)
Securities registered pursuant to Section 12(b) of the Act:

Title of each class |  | Trading Symbol(s) |  | Name of each exchange on which registered
Common stock, par value $0.01 per share |  | TACT |  | NASDAQ Global Market

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒ No ☐
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer ☐ | Accelerated filer ☐
Non-accelerated filer ☒ | Smaller reporting company ☒
| Emerging growth company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes ☐ No ☒
As of October 31, 2024 the number of shares outstanding of the Registrant’s common stock, par value $0.01 per share, was 10,010,357.

TRANSACT TECHNOLOGIES INCORPORATED
INDEX

PART I - Financial Information: | Page
Item 1 | Financial Statements (unaudited) |
| Condensed Consolidated Balance Sheets as of September 30, 2024 and December 31, 2023 | 3
| Condensed Consolidated Statements of Operations for the three and nine months ended September 30, 2024 and 2023 | 4
| Condensed Consolidated Statements of Comprehensive (Loss) Income for the three and nine months ended September 30, 2024 and 2023 | 5
| Condensed Consolidated Statements of Cash Flows for the nine months ended September 30, 2024 and 2023 | 6
| Condensed Consolidated Statements of Changes in Shareholders’ Equity for the three and nine months ended September 30, 2024 and 2023 | 7
| Notes to Condensed Consolidated Financial Statements | 8
Item 2 | Management’s Discussion and Analysis of Financial Condition and Results of Operations | 14
Item 3 | Quantitative and Qualitative Disclosures About Market Risk | 26
Item 4 | Controls and Procedures | 26
PART II - Other Information: |
Item 1 | Legal Proceedings | 26
Item 1A | Risk Factors | 26
Item 2 | Unregistered Sales of Equity Securities and Use of Proceeds | 26
Item 3 | Defaults Upon Senior Securities | 26
Item 4 | Mine Safety Disclosures | 26
Item 5 | Other Information | 26
Item 6 | Exhibits | 27
SIGNATURES | 28

2

Index
PART I - FINANCIAL INFORMATION

Item 1. | FINANCIAL STATEMENTS

TRANSACT TECHNOLOGIES INCORPORATED
CONDENSED CONSOLIDATED BALANCE SHEETS
(unaudited)

|  | September 30, 2024 |  |  | December 31, 2023 |
Assets: |  | (In thousands, except share data) |
Current assets: |  |  |  |  |  |
Cash and cash equivalents |  | $ | 11,343 |  |  | $ | 12,321 |
Accounts receivable, net of allowance for expected credit losses of $662 and $768 |  |  | 7,421 |  |  |  | 9,824 |
Inventories |  |  | 16,851 |  |  |  | 17,759 |
Prepaid income taxes |  |  | 713 |  |  |  | 322 |
Other current assets |  |  | 1,079 |  |  |  | 773 |
Total current assets |  |  | 37,407 |  |  |  | 40,999 |
Fixed assets, net of accumulated depreciation of $19,305 and $18,646 |  |  | 1,986 |  |  |  | 2,421 |
Right-of-use assets, net |  |  | 1,380 |  |  |  | 1,602 |
Goodwill |  |  | 2,621 |  |  |  | 2,621 |
Deferred tax assets |  |  | 7,034 |  |  |  | 6,304 |
Intangible assets, net of accumulated amortization of $1,606 and $1,518 |  |  | – |  |  |  | 88 |
Other assets |  |  | 75 |  |  |  | 163 |
|  |  | 13,096 |  |  |  | 13,199 |
Total assets |  | $ | 50,503 |  |  | $ | 54,198 |
Liabilities and Shareholders’ Equity: |  |  |  |  |  |  |  |
Current liabilities: |  |  |  |  |  |  |  |
Revolving loan payable |  | $ | 2,250 |  |  | $ | 2,250 |
Accounts payable |  |  | 3,210 |  |  |  | 4,431 |
Accrued liabilities |  |  | 3,883 |  |  |  | 4,947 |
Lease liabilities |  |  | 983 |  |  |  | 929 |
Deferred revenue |  |  | 926 |  |  |  | 1,079 |
Total current liabilities |  |  | 11,252 |  |  |  | 13,636 |
Deferred revenue, net of current portion |  |  | 240 |  |  |  | 209 |
Lease liabilities, net of current portion |  |  | 438 |  |  |  | 720 |
Other liabilities |  |  | 219 |  |  |  | 219 |
|  |  | 897 |  |  |  | 1,148 |
Total liabilities |  |  | 12,149 |  |  |  | 14,784 |
Commitments and contingencies (see Notes 5 and 7) |  |  |  |  |  |  |  |
Shareholders’ equity: |  |  |  |  |  |  |  |
Common stock, $0.01 par value, 20,000,000 shares authorized; 14,055,199 and 14,003,653 shares issued, respectively; 10,010,357 and 9,958,811 shares outstanding, respectively |  |  | 141 |  |  |  | 140 |
Additional paid-in capital |  |  | 57,857 |  |  |  | 57,055 |
Retained earnings |  |  | 12,472 |  |  |  | 14,378 |
Accumulated other comprehensive loss, net of tax |  |  | (6 | ) |  |  | (49 | )
Treasury stock, at cost (4,044,842 shares) |  |  | (32,110 | ) |  |  | (32,110 | )
Total shareholders’ equity |  |  | 38,354 |  |  |  | 39,414 |
Total liabilities and shareholders’ equity |  | $ | 50,503 |  |  | $ | 54,198 |

See notes to Condensed Consolidated Financial Statements.
3

Index
TRANSACT TECHNOLOGIES INCORPORATED
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(unaudited)

|  | Three Months Ended |  |  | Nine Months Ended |
|  | September 30, |  |  | September 30, |
|  | 2024 |  |  | 2023 |  |  | 2024 |  |  | 2023 |
|  | (In thousands, except per share data) |
Net sales |  | $ | 10,867 |  |  | $ | 17,190 |  |  | $ | 33,153 |  |  | $ | 59,366 |
Cost of sales |  |  | 5,640 |  |  |  | 8,274 |  |  |  | 16,192 |  |  |  | 27,337 |
Gross profit |  |  | 5,227 |  |  |  | 8,916 |  |  |  | 16,961 |  |  |  | 32,029 |
Operating expenses: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Engineering, design and product development |  |  | 1,640 |  |  |  | 2,509 |  |  |  | 5,405 |  |  |  | 7,283 |
Selling and marketing |  |  | 1,880 |  |  |  | 2,397 |  |  |  | 6,160 |  |  |  | 7,838 |
General and administrative |  |  | 2,544 |  |  |  | 2,819 |  |  |  | 7,972 |  |  |  | 10,680 |
|  |  | 6,064 |  |  |  | 7,725 |  |  |  | 19,537 |  |  |  | 25,801 |
Operating (loss) income |  |  | (837 | ) |  |  | 1,191 |  |  |  | (2,576 | ) |  |  | 6,228 |
Interest and other income (expense): |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Interest, net |  |  | 42 |  |  |  | (73 | ) |  |  | 116 |  |  |  | (207 | )
Other, net |  |  | 96 |  |  |  | (43 | ) |  |  | 43 |  |  |  | (22 | )
|  |  | 138 |  |  |  | (116 | ) |  |  | 159 |  |  |  | (229 | )
(Loss) income before income taxes |  |  | (699 | ) |  |  | 1,075 |  |  |  | (2,417 | ) |  |  | 5,999 |
Income tax benefit (expense) |  |  | 148 |  |  |  | (169 | ) |  |  | 511 |  |  |  | (1,189 | )
Net (loss) income |  | $ | (551 | ) |  | $ | 906 |  |  | $ | (1,906 | ) |  | $ | 4,810 |
Net (loss) income per common share: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Basic |  | $ | (0.06 | ) |  | $ | 0.09 |  |  | $ | (0.19 | ) |  | $ | 0.48 |
Diluted |  | $ | (0.06 | ) |  | $ | 0.09 |  |  | $ | (0.19 | ) |  | $ | 0.48 |
Shares used in per-share calculation: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Basic |  |  | 10,006 |  |  |  | 9,958 |  |  |  | 9,992 |  |  |  | 9,948 |
Diluted |  |  | 10,006 |  |  |  | 10,052 |  |  |  | 9,992 |  |  |  | 10,023 |

See notes to Condensed Consolidated Financial Statements.
4

Index
TRANSACT TECHNOLOGIES INCORPORATED
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE (LOSS) INCOME
(unaudited)

|  | Three Months Ended |  |  | Nine Months Ended |
|  | September 30, |  |  | September 30, |
|  | 2024 |  |  | 2023 |  |  | 2024 |  |  | 2023 |
|  | (In thousands) |
Net (loss) income |  | $ | (551 | ) |  | $ | 906 |  |  | $ | (1,906 | ) |  | $ | 4,810 |
Foreign currency translation adjustment, net of tax |  |  | 47 |  |  |  | (35 | ) |  |  | 43 |  |  |  | (24 | )
Comprehensive (loss) income |  | $ | (504 | ) |  | $ | 871 |  |  | $ | (1,863 | ) |  | $ | 4,786 |

See notes to Condensed Consolidated Financial Statements.
5

Index
TRANSACT TECHNOLOGIES INCORPORATED
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(unaudited)

|  | Nine Months Ended |
|  | September 30, |
|  | 2024 |  |  | 2023 |
|  | (In thousands) |
Cash flows from operating activities: |  |  |  |  |  |
Net (loss) income |  | $ | (1,906 | ) |  | $ | 4,810 |
Adjustments to reconcile net (loss) income to net cash (used in) provided by operating activities: |  |  |  |  |  |  |  |
Share-based compensation expense |  |  | 873 |  |  |  | 611 |
Depreciation and amortization |  |  | 844 |  |  |  | 1,103 |
Deferred income taxes |  |  | (739 | ) |  |  | 746 |
Unrealized foreign currency transaction (gains) losses |  |  | (43 | ) |  |  | 22 |
Changes in operating assets and liabilities: |  |  |  |  |  |  |  |
Accounts receivable |  |  | 2,455 |  |  |  | 1,786 |
Employee retention credit receivable |  |  | – |  |  |  | 1,500 |
Inventories |  |  | 1,033 |  |  |  | (5,584 | )
Prepaid income taxes |  |  | (391 | ) |  |  | (178 | )
Other current and long-term assets |  |  | (247 | ) |  |  | (344 | )
Accounts payable |  |  | (1,199 | ) |  |  | (1,152 | )
Accrued liabilities and other liabilities |  |  | (1,207 | ) |  |  | 1,271 |
Net cash (used in) provided by operating activities |  |  | (527 | ) |  |  | 4,591 |
Cash flows from investing activities: |  |  |  |  |  |  |  |
Capital expenditures |  |  | (311 | ) |  |  | (788 | )
Net cash used in investing activities |  |  | (311 | ) |  |  | (788 | )
Cash flows from financing activities: |  |  |  |  |  |  |  |
Withholding taxes paid on stock issuances |  |  | (71 | ) |  |  | (86 | )
Net cash used in financing activities |  |  | (71 | ) |  |  | (86 | )
Effect of exchange rate changes on cash and cash equivalents |  |  | (69 | ) |  |  | (58 | )
(Decrease) increase in cash and cash equivalents |  |  | (978 | ) |  |  | 3,659 |
Cash and cash equivalents, beginning of period |  |  | 12,321 |  |  |  | 7,946 |
Cash and cash equivalents, end of period |  | $ | 11,343 |  |  | $ | 11,605 |
Supplemental schedule of non-cash investing and financing activities: |  |  |  |  |  |  |  |
Non-cash capital expenditure items |  | $ | 22 |  |  | $ | 36 |
Right of use asset obtained in exchange for new operating lease liabilities |  | $ | 465 |  |  | $ | – |

See notes to Condensed Consolidated Financial Statements.
6

Index
TRANSACT TECHNOLOGIES INCORPORATED
CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS’ EQUITY
(unaudited)

|  | Three Months Ended |  |  | Nine Months Ended |
|  | September 30, |  |  | September 30, |
|  | 2024 |  |  | 2023 |  |  | 2024 |  |  | 2023 |
|  | (In thousands) |
Equity beginning balance |  | $ | 38,528 |  |  | $ | 38,090 |  |  | $ | 39,414 |  |  | $ | 33,862 |
Common stock |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Balance, beginning of period |  |  | 140 |  |  |  | 140 |  |  |  | 140 |  |  |  | 139 |
Issuance of common stock from restricted stock units |  |  | 1 |  |  |  | – |  |  |  | 1 |  |  |  | 1 |
Balance, end of period |  |  | 141 |  |  |  | 140 |  |  |  | 141 |  |  |  | 140 |
Additional paid-in capital |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Balance, beginning of period |  |  | 57,528 |  |  |  | 56,594 |  |  |  | 57,055 |  |  |  | 56,282 |
Share-based compensation expense |  |  | 329 |  |  |  | 213 |  |  |  | 873 |  |  |  | 611 |
Relinquishment of stock awards to pay for withholding taxes |  |  | – |  |  |  | – |  |  |  | (71 | ) |  |  | (86 | )
Balance, end of period |  |  | 57,857 |  |  |  | 56,807 |  |  |  | 57,857 |  |  |  | 56,807 |
Retained earnings |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Balance, beginning of period |  |  | 13,023 |  |  |  | 13,534 |  |  |  | 14,378 |  |  |  | 9,630 |
Net (loss) income |  |  | (551 | ) |  |  | 906 |  |  |  | (1,906 | ) |  |  | 4,810 |
Balance, end of period |  |  | 12,472 |  |  |  | 14,440 |  |  |  | 12,472 |  |  |  | 14,440 |
Treasury stock |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Balance, beginning and end of period |  |  | (32,110 | ) |  |  | (32,110 | ) |  |  | (32,110 | ) |  |  | (32,110 | )
Accumulated other comprehensive loss, net of tax |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Balance, beginning of period |  |  | (53 | ) |  |  | (68 | ) |  |  | (49 | ) |  |  | (79 | )
Foreign currency translation adjustment, net of tax |  |  | 47 |  |  |  | (35 | ) |  |  | 43 |  |  |  | (24 | )
Balance, end of period |  |  | (6 | ) |  |  | (103 | ) |  |  | (6 | ) |  |  | (103 | )
Equity ending balance |  | $ | 38,354 |  |  | $ | 39,174 |  |  | $ | 38,354 |  |  | $ | 39,174 |
Supplemental share information |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Issuance of shares from stock awards |  |  | 12 |  |  |  | 1 |  |  |  | 62 |  |  |  | 58 |
Relinquishment of stock awards to pay withholding taxes |  |  | – |  |  |  | – |  |  |  | 11 |  |  |  | 12 |

See notes to Condensed Consolidated Financial Statements.
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TRANSACT TECHNOLOGIES INCORPORATED
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)
1. Basis of presentation
The accompanying unaudited financial statements of TransAct Technologies Incorporated (“TransAct”, the “Company”, “we”, “us”, or “our”) have been prepared in accordance with accounting principles generally accepted in the United States of America (“U.S. GAAP”) for interim financial information. Accordingly, they do not include all of the information and footnotes required by U.S. GAAP to be included in full year financial statements. In the opinion of management, all adjustments considered necessary for a fair statement of the results for the periods presented have been included and are of a normal recurring nature. The December 31, 2023 Condensed Consolidated Balance Sheet data was derived from audited financial statements, but does not include all disclosures required by U.S. GAAP. These interim financial statements should be read in conjunction with the audited financial statements in our Annual Report on Form 10-K for the year ended December 31, 2023 (the “2023 Form 10-K”).
The results of operations for the three and nine months ended September 30, 2024 are not necessarily indicative of the results to be expected for the full year ending December 31, 2024.
Current Business Trends
After strong demand during most of 2023 due in part to our primary competitor’s struggle to deliver products in the face of supply chain constraints, in late 2023, we began to see indications of a temporary slowdown in demand in the casino and gaming market, as customers that had built up excess inventory due to supply chain concerns advised us that they would temporarily reduce orders until their stock normalized. This slowdown impacted our results in the fourth quarter of 2023 and the first nine months of 2024. During the third quarter of 2024, we believe all customers, with the exception of one large customer, were able to sell through their on-hand inventory and resumed ordering again. As a result, we expect this trend to continue to impact results during at least through the end of 2024 until this one remaining customer is able to sell their on-hand inventory. Further, our primary competitor in the casino and gaming market has resumed supplying product and continued to increase volume at what we believe is full capacity, which has resulted in some downward pricing pressure in that market and could exacerbate the demand slowdown, which has negatively impacted our worldwide casino and gaming sales. In addition, during 2023 we experienced cost increases as a result of supply chain constraints, most of which we have been able to offset by increasing prices of our products. However, there can be no guarantee that we will be able to increase prices sufficiently to offset any future cost increases that cannot be predicted, and we may be further impacted by supply chain disruptions, inflationary pressures and other global economic conditions that may affect the markets we serve and from which we source our supplies and parts.
Balance Sheet, Cash Flow and Liquidity. During the third quarter of 2023, we began a cost reduction initiative to reduce our overall level of operating expenses that included reducing employee headcount, trade show expenses, advertising and other promotional marketing expenses, certain third-party engineering resources and other expenses, and to a lesser extent, certain general and administrative expenses. We began experiencing the full impact of these actions in the first quarter of 2024 and expect they will result in approximately $3 million of annualized savings during 2024 compared to the 2023 levels, partially offset by typical annual inflationary and cost of living increases in operating expenses.
We also began an additional cost reduction initiative in the second quarter of 2024 focused largely on further reducing employee headcount and other external third-party resources. Savings from this initiative were realized beginning in the third quarter of 2024 and are expected to be approximately $2 million on an annualized basis. Notwithstanding the foregoing, there is no assurance that the cost-cutting efforts we have taken to bring expenses in line with our revenue and mitigate the impact of global economic conditions such as inflation and conditions in our markets will be sufficient or adequate, and we may be required to take additional measures, as the ultimate extent of the effects of these risks on the Company, our financial condition, results of operations, liquidity, and cash flows are uncertain and are dependent on evolving developments which cannot be predicted at this time.
After reviewing whether conditions and/or events raise substantial doubt about our ability to meet future financial obligations over the 12 months following the date on which the Condensed Consolidated Financial Statements included in this Quarterly Report on Form 10-Q were issued, including consideration of the actions to manage expenses and liquidity, we believe that our net cash to be provided by operations combined with our cash and cash equivalents and borrowing availability under our revolving credit facility will provide sufficient liquidity to fund our current obligations, capital spending, and working capital requirements and to comply with the financial covenants of our credit facility over at least 12 months following the date that the Condensed Consolidated Financial Statements were issued.
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Use of Assumptions and Estimates
Management’s belief that the Company will be able to fund its planned operations over the 12 months following the date on which the unaudited Condensed Consolidated Financial Statements were issued is based on assumptions which involve significant judgment and estimates of future revenues, inflation, rising interest rates, capital expenditures and other operating costs. We cannot predict the ultimate impact of the current economic environment, including inflation, and rising interest rates on our customers, which may impact sales. We believe that we are positioned to withstand the impact of any potential future economic downturn and we would be able to take additional financial and operational actions to cut costs and/or increase liquidity.
In addition, the presentation of the accompanying unaudited Condensed Consolidated Financial Statements requires us to make estimates and judgments that affect the reported amounts of assets, liabilities, revenue and expenses, and the disclosure of contingent assets and liabilities. Our estimates include those related to revenue recognition, accounts receivable, inventory obsolescence, goodwill and intangible assets, the valuation of deferred tax assets and liabilities, depreciable lives of equipment, share-based compensation and contingent liabilities. We base our estimates on historical experience and on various other assumptions that we believe to be reasonable under the circumstances. Actual results could differ from those estimates used.
2. Significant accounting policies
For a discussion of our significant accounting policies, see Note 2, Summary of significant accounting policies within Part II, Item 8. “Financial Statements and Supplementary Data” in the 2023 Form 10-K. There have been no changes to our significant accounting policies since the 2023 Form 10-K.
Recently issued accounting pronouncements:
On November 27, 2023, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) 2023-07, Segment Reporting (Topic 280). The amendments improve reportable segment disclosures requirements and clarify circumstances in which an entity can disclose multiple segment measures of profit or loss, provide new segment disclosure requirements for entities with a single reportable segment and contain other disclosure requirements. These amendments are effective for fiscal years beginning after December 15, 2023 and for interim periods beginning after December 15, 2024. These segment disclosure requirements must be applied retrospectively to all periods presented in the financial statements. We are currently evaluating the impact of adopting this standard; however, we do not expect it to have a material impact on our Consolidated Financial Statements.
On December 14, 2023, the FASB issued ASU 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures. This ASU requires the use of consistent categories and greater disaggregation in tax rate reconciliations and income taxes paid disclosures. These amendments are effective for fiscal years beginning after December 15, 2024. These income tax disclosure requirements can be applied either prospectively or retrospectively to all periods presented in the financial statements. We are currently evaluating the impact of adopting this standard; however, we do not expect it to have a material impact on our Consolidated Financial Statements.
3. Revenue
We account for revenue in accordance with Financial Accounting Standards Codification (“ASC”) Topic 606: Revenue from Contracts with Customers.
Disaggregation of revenue
The following tables disaggregate our revenue by market type, as we believe this best depicts how the nature, amount, timing and uncertainty of our revenue and cash flows are affected by economic factors. Sales and usage-based taxes are excluded from revenues.

|  | Three Months Ended |
|  | September 30, |
|  | 2024 |  |  | 2023 |
|  | (In thousands) |
|  | United States |  |  | International |  |  | Total |  |  | United States |  |  | International |  |  | Total |
Food service technology |  | $ | 3,982 |  |  | $ | 339 |  |  | $ | 4,321 |  |  | $ | 4,049 |  |  | $ | 192 |  |  | $ | 4,241 |
POS automation |  |  | 1,148 |  |  |  | – |  |  |  | 1,148 |  |  |  | 1,575 |  |  |  | 69 |  |  |  | 1,644 |
Casino and gaming |  |  | 2,757 |  |  |  | 1,777 |  |  |  | 4,534 |  |  |  | 5,411 |  |  |  | 3,608 |  |  |  | 9,019 |
Transact Services Group |  |  | 707 |  |  |  | 157 |  |  |  | 864 |  |  |  | 2,087 |  |  |  | 199 |  |  |  | 2,286 |
Total net sales |  | $ | 8,594 |  |  | $ | 2,273 |  |  | $ | 10,867 |  |  | $ | 13,122 |  |  | $ | 4,068 |  |  | $ | 17,190 |

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Index

|  | Nine Months Ended |
|  | September 30, |
|  | 2024 |  |  | 2023 |
|  | (In thousands) |
|  | United States |  |  | International |  |  | Total |  |  | United States |  |  | International |  |  | Total |
Food service technology |  | $ | 10,784 |  |  | $ | 1,015 |  |  | $ | 11,799 |  |  | $ | 10,937 |  |  | $ | 657 |  |  | $ | 11,594 |
POS automation |  |  | 2,950 |  |  |  | – |  |  |  | 2,950 |  |  |  | 5,261 |  |  |  | 84 |  |  |  | 5,345 |
Casino and gaming |  |  | 9,173 |  |  |  | 6,416 |  |  |  | 15,589 |  |  |  | 26,455 |  |  |  | 10,547 |  |  |  | 37,002 |
TransAct Services Group |  |  | 2,271 |  |  |  | 544 |  |  |  | 2,815 |  |  |  | 4,791 |  |  |  | 634 |  |  |  | 5,425 |
Total net sales |  | $ | 25,178 |  |  | $ | 7,975 |  |  | $ | 33,153 |  |  | $ | 47,444 |  |  | $ | 11,922 |  |  | $ | 59,366 |

Contract balances
Contract assets consist of unbilled receivables. Pursuant to the over-time revenue recognition model, revenue may be recognized prior to the customer being invoiced. An unbilled receivable is recorded to reflect revenue that is recognized when such revenue exceeds the amount invoiced to the customer. Unbilled receivables are separated into current and non-current assets and included within “Accounts receivable, net” and “Other assets” in the Condensed Consolidated Balance Sheets.
Contract liabilities consist of customer pre-payments and deferred revenue. Customer prepayments are reported as “Accrued liabilities” in current liabilities in the Condensed Consolidated Balance Sheets and represent customer payments made in advance of performance obligations in instances where credit has not been extended and are recognized as revenue when the performance obligation is complete. Deferred revenue is reported separately in current liabilities and non-current liabilities and consists of our extended warranty contracts, technical support for our food service technology terminals, EPICENTRAL maintenance contracts and prepaid software subscriptions for our BOHA! software applications and is recognized as revenue as (or when) we perform under the contract. For the nine months ended September 30, 2024, we recognized revenue of $0.9 million related to our contract liabilities at December 31, 2023. Total net contract liabilities consisted of the following:

|  | September 30, 2024 |  |  | December 31, 2023 |
|  | (In thousands) |
Unbilled receivables, current |  | $ | 138 |  |  | $ | 145 |
Unbilled receivables, net of current portion |  |  | 45 |  |  |  | 120 |
Customer pre-payments |  |  | (19 | ) |  |  | (155 | )
Deferred revenue, current |  |  | (926 | ) |  |  | (1,079 | )
Deferred revenue, net of current portion |  |  | (240 | ) |  |  | (209 | )
Total net contract liabilities |  | $ | (1,002 | ) |  | $ | (1,178 | )

Remaining performance obligations
Remaining performance obligations represent the transaction price of firm orders for which a good or service has not been delivered to our customer. As of September 30, 2024, the aggregate amount of transaction prices allocated to remaining performance obligations was $3.0 million. The Company expects to recognize revenue of $2.7 million of its remaining performance obligations within the next 12 months following September 30, 2024, $0.2 million within the next 24 months following September 30, 2024 and the balance of these remaining performance obligations recognized within the next 36 months following September 30, 2024.
4. Inventories
The components of inventories were:

|  | September 30, 2024 |  |  | December 31, 2023 |
|  | (In thousands) |
Raw materials and purchased component parts |  | $ | 9,343 |  |  | $ | 9,382 |
Finished goods |  |  | 7,508 |  |  |  | 8,377 |
|  | $ | 16,851 |  |  | $ | 17,759 |

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Index
5. Borrowings
Credit Facility
On March 13, 2020, we entered into the Loan and Security Agreement governing a credit facility (the “Siena Credit Facility”) with Siena Lending Group LLC (the “Lender”). The Siena Credit Facility provides for a revolving credit line of up to $10.0 million and was originally scheduled to expire on March 13, 2023, prior to being extended, as discussed below. Borrowings under the Siena Credit Facility bear a floating rate of interest equal to the greatest of (i) the prime rate plus 1.75%, (ii) the federal funds rate plus 2.25%, and (iii) 6.50%. The total deferred financing costs related to expenses incurred to complete the Siena Credit Facility were $245 thousand which were reported as “Other current assets” in current assets and “Other assets” in non-current assets in the Condensed Consolidated Balance Sheets. We also pay a fee of 0.50% on unused borrowings under the Siena Credit Facility. Borrowings under the Siena Credit Facility are secured by a lien on substantially all the assets of the Company. Borrowings under the Siena Credit Facility are subject to a borrowing base based on 85% of eligible accounts receivable plus the lesser of (a) $5.0 million and (b) 50% of eligible raw material and 60% of finished goods inventory.
The Siena Credit Facility imposes a financial covenant on the Company and restricts, among other things, our ability to incur additional indebtedness and create other liens. On July 21, 2021, the Company entered into an amendment (“Siena Credit Facility Amendment No. 1”) to the Siena Credit Facility. Siena Credit Facility Amendment No. 1 changed the financial covenant under the Siena Credit Facility from a minimum EBITDA covenant to an excess availability covenant requiring that the Company maintain excess availability of at least $750 thousand under the Siena Credit Facility, tested as of the end of each calendar month, beginning with the calendar month ended July 31, 2021. From July 31, 2021 through September 30, 2024, we remained in compliance with our excess availability covenant. As of September 30, 2024, we had $2.3 million of outstanding borrowings under the Siena Credit Facility and $4.2 million of net borrowing capacity available under the Siena Credit Facility.
On July 19, 2022, the Company and the Lender entered into Amendment No. 2 (“Siena Credit Facility Amendment No. 2”) to the Siena Credit Facility as amended by Siena Credit Facility Amendment No. 1. Also on July 19, 2022, the Company and the Lender entered into an Amended and Restated Fee Letter (the “Amended Fee Letter”) in connection with Siena Credit Facility Amendment No. 2. Siena Credit Facility Amendment No. 2 did not modify the aggregate amount of the revolving commitment or the interest rate applicable to the loans.
The changes to the Siena Credit Facility provided for in Siena Credit Facility Amendment No. 2 include, among other things, the following:

(i) | The extension of the maturity date from March 13, 2023 to March 13, 2025; and

(ii) | The termination of the existing blocked account control agreement and entry into a new “springing” deposit account control agreement, permitting the Company to direct the use of funds in its deposit account until such time as (a) the sum of excess availability under the Siena Credit Facility as amended and unrestricted cash is less than $5 million for 3 consecutive business days or (b) an event of default occurs and is continuing.

In addition, the Amended Fee Letter requires the Company, while it retains the ability to direct the use of funds in the deposit account, to maintain outstanding borrowings of at least $2,250,000 in principal amount. If the Company does not have the ability to direct the use of funds in the deposit account, then the Amended Fee Letter requires the Company to pay interest on at least $2,250,000 principal amount of loans, whether or not such amount of loans is actually outstanding.
On May 1, 2023, the Company and the Lender agreed to a letter amendment to the Loan and Security Agreement governing the Siena Credit Facility. Prior to such amendment, Section 7.1(m) of the Loan and Security Agreement governing the Siena Credit Facility required that any successor to the Company’s former Chief Executive Officer be reasonably acceptable to the Lender. This amendment confirmed that Mr. John Dillon, the Company’s current Chief Executive Officer, is an acceptable successor, and applied the same requirement to any future successor to Mr. Dillon as Chief Executive Officer.
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Index
6. Earnings per share
The following table sets forth the reconciliation of basic and diluted weighted average shares outstanding:

|  | Three Months Ended |  |  | Nine Months Ended |
|  | September 30, |  |  | September 30, |
|  | 2024 |  |  | 2023 |  |  | 2024 |  |  | 2023 |
|  | (In thousands, except per share data) |
Net (loss) income |  | $ | (551 | ) |  | $ | 906 |  |  | $ | (1,906 | ) |  | $ | 4,810 |
Shares: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Basic: Weighted average common shares outstanding |  |  | 10,006 |  |  |  | 9,958 |  |  |  | 9,992 |  |  |  | 9,948 |
Add: Dilutive effect of outstanding options and restricted stock units as determined by the treasury stock method |  |  | – |  |  |  | 94 |  |  |  | – |  |  |  | 75 |
Diluted: Weighted average common and common equivalent shares outstanding |  |  | 10,006 |  |  |  | 10,052 |  |  |  | 9,992 |  |  |  | 10,023 |
Net (loss) income per common share: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Basic |  | $ | (0.06 | ) |  | $ | 0.09 |  |  | $ | (0.19 | ) |  | $ | 0.48 |
Diluted |  | $ | (0.06 | ) |  | $ | 0.09 |  |  | $ | (0.19 | ) |  | $ | 0.48 |

The computation of diluted earnings per share excludes the effect of the potential exercise of stock awards, including stock options and restricted stock units, when the average market price of the common stock is lower than the exercise price of the related stock award during the period, as the inclusion of these stock awards in the computation of diluted earnings would be anti-dilutive. For the three and nine months ended September 30, 2024, when a loss was reported, basic and diluted EPS are calculated using the same method and as a result, 1.6 million and 1.5 million shares, respectively, of potentially dilutive shares consisting of stock awards were excluded from the calculation of earnings per diluted share. Anti-dilutive stock awards excluded from the computation of earnings per dilutive share were 0.9 million in each of the three and nine months ended September 30, 2023.
7. Leases
We account for leases in accordance with ASC Topic 842: Leases.
We enter into lease agreements for the use of real estate space and certain equipment under operating leases and we have no financing leases. Our leases are included in “Right-of-use-assets” and “Lease liabilities” in our Condensed Consolidated Balance Sheets. Our leases have various lease terms, some of which include options to extend. On May 31, 2024, we entered into an amendment to extend the lease on our facility in Ithaca, New York, which resulted in a right-of-use asset obtained in exchange for a new operating lease liability of $465 thousand. The lease amendment provides for an extension of the lease for an additional year from May 31, 2025 to May 31, 2026, with an option to extend for an additional year. Lease expense is recognized on a straight-line basis over the lease term.
Operating lease expense for the nine months ended September 30, 2024 and 2023 was $759 thousand and $742 thousand, respectively, and is reported as “Cost of sales”, “Engineering, design and product development expense”, “Selling and marketing expense”, and “General and administrative expense” in the Condensed Consolidated Statements of Operations. Operating lease expenses include short-term lease costs, which were immaterial during the periods presented.
The following information represents supplemental disclosure for the statement of cash flows related to operating leases (in thousands):

|  | Nine Months Ended, |
|  | September 30, |
|  | 2024 |  |  | 2023 |
Operating cash outflows from leases |  | $ | 767 |  |  | $ | 756 |

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Index
The following summarizes additional information related to our leases as of September 30, 2024 and December 31, 2023:

|  | September 30, 2024 |  |  | December 31, 2023 |
Weighted average remaining lease term (in years) |  |  | 1.5 |  |  |  | 1.7 |
Weighted average discount rate |  |  | 7.5 | % |  |  | 4.4 | %

The maturity of the Company’s operating lease liabilities as of September 30, 2024 and December 31, 2023 were as follows (in thousands):

|  | September 30, 2024 |  |  | December 31, 2023 |
2024 |  | $ | 258 |  |  | $ | 985 |
2025 |  |  | 1,017 |  |  |  | 713 |
2026 |  |  | 239 |  |  |  | 22 |
Total undiscounted lease payments |  |  | 1,514 |  |  |  | 1,720 |
Less imputed interest |  |  | 93 |  |  |  | 71 |
Total lease liabilities |  | $ | 1,421 |  |  | $ | 1,649 |

8. Income taxes
We recorded an income tax benefit in the third quarter of 2024 of $148 thousand at an effective tax rate of (21.2%) compared to an income tax expense in the third quarter of 2023 of $169 thousand at an effective tax rate of 15.7%. For the nine months ended September 30, 2024, we recorded income tax benefit of $511 thousand at an effective tax rate of (21.1%), compared to an income tax expense for the nine months ended September 30, 2023 of $1.2 million at an effective tax rate of 19.8%.
We are subject to U.S. federal income tax, as well as income tax in certain U.S. state and foreign jurisdictions. We have substantially concluded all U.S. federal, state and local income tax, and foreign tax regulatory examination matters through 2020. However, our federal tax returns for the years 2021 through 2023 remain open to examination. Various U.S. state and foreign tax jurisdiction tax years remain open to examination as well, but we believe that any additional assessment would be immaterial to the Condensed Consolidated Financial Statements. The Company maintains a valuation allowance against certain deferred tax assets where realization is not certain.
9. Subsequent events
The Company has evaluated all events or transactions that occurred up to the date the Condensed Consolidated Financial Statements were available to be issued. Based upon this review, the Company did not identify any subsequent events that would have required adjustment or disclosure in the Condensed Consolidated Financial Statements.
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Index

Item 2. | MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Forward-Looking Statements
Certain statements included in this Quarterly Report on Form 10-Q for the period ended September 30, 2024 (this “Report”), including without limitation, statements in this Management’s Discussion and Analysis of Financial Condition and Results of Operations are “forward-looking statements” within the meaning of the U.S. federal securities laws, including the Private Securities Litigation Reform Act of 1995. Forward-looking statements are any statements other than statements of historical fact. Forward-looking statements represent current views about possible future events and are often identified by the use of forward-looking terminology, such as “may,” “will,” “could,” “expect,” “intend,” “estimate,” “anticipate,” “believe,” “project,” “plan,” “predict,” “design” or “continue” or the negative thereof or other similar words. Forward-looking statements are subject to certain risks, uncertainties and assumptions. In the event that one or more of such risks or uncertainties materialize, or one or more underlying assumptions prove incorrect, actual results may differ materially from those expressed or implied by the forward-looking statements.
Important factors and uncertainties that could cause actual results to differ materially from those expressed or implied by the forward-looking statements include, but are not limited to, the following: the adverse effects of current economic conditions on our business, operations, financial condition, results of operations and capital resources, difficulties or delays in manufacturing or delivery of inventory or other supply chain disruptions, inflationary pressures, the Russia/Ukraine and Middle East conflicts, inadequate manufacturing capacity or a shortfall or excess of inventory as a result of difficulty in predicting manufacturing requirements due to volatile economic conditions, price increases or decreased availability of third party component parts or raw materials at reasonable prices; our ability to successfully develop new products that garner customer acceptance and generate sales, both domestically and internationally, in the face of substantial competition; our reliance on an unrelated third party to develop, maintain and host certain web-based food service application software and develop and maintain selected components of our downloadable software applications pursuant to a non-exclusive license agreement, and the risk that interruptions in our relationship with that third party could materially impair our ability to provide services to our food service technology customers on a timely basis or at all and could require substantial expenditures to find or develop alternative software products; any system outages, interruptions or other disruptions to our software applications, including as a result of unexpected errors or mistakes in connection with over-the-air updates; our ability to successfully grow our business in the food service technology market; risks associated with the pursuit of strategic initiatives and business growth; our dependence on contract manufacturers for the assembly of a large portion of our products in Asia; our dependence on significant suppliers; our ability to recruit and retain quality employees; our dependence on third parties for sales outside the United States; marketplace acceptance of new products; risks associated with foreign operations; price wars or other significant pricing pressures affecting the Company’s products in the United States or abroad; increased product costs or reduced customer demand for our products due to changes in U.S. policy that may result in trade wars or tariffs; political and policy uncertainties in connection with the U.S. presidential election; our ability to protect intellectual property; exchange rate fluctuations; the availability of needed financing on acceptable terms or at all; volatility of, and decreases in trading prices of our common stock and other risk factors identified and discussed in Part I, Item 1A, Risk Factors, and Part II, Item 7, Management’s Discussion and Analysis of Financial Condition and Results of Operations, in our Annual Report on Form 10-K for the year ended December 31, 2023 (the “2023 Form 10-K”) and that may be detailed from time to time in the Company’s other reports filed with the Securities and Exchange Commission (the “SEC”).
We caution readers not to place undue reliance on forward-looking statements, which speak only as of the date of this Report. We undertake no obligation to publicly or otherwise revise any forward-looking statements, whether as a result of new information, future events or other factors, except where we are expressly required to do so by applicable law.
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Index
Overview
TransAct is a global leader in developing and selling software-driven technology and printing solutions for high-growth markets including food service technology, point of sale (“POS”) automation and casino and gaming. Our world-class products are designed from the ground up based on market and customer requirements and are sold under the BOHA!™, AccuDate™, Epic, EPICENTRAL®, and Ithaca® brand names. During 2019, we launched a new line of products for the food service technology market, the BOHA! hardware solutions and companion branded suite of cloud-based applications. The BOHA! software and hardware products help restaurants, convenience stores and food service operators of all sizes automate the food production in the back-of-house operations. Known and respected worldwide for innovative designs and real-world service reliability, our thermal printers and terminals generate top-quality labels, coupons and transaction records such as receipts, tickets and other documents. We sell our technology to original equipment manufacturers (“OEMs”), value-added resellers, and select distributors, as well as directly to end users. Our product distribution spans across the Americas, Europe, the Middle East, Africa, Asia, Australia, New Zealand, the Caribbean Islands and the South Pacific. We also offer world-class service, support, labels, spare parts, accessories and printing supplies to our growing worldwide base of products currently in use by our customers. Through our TransAct Services Group (“TSG”), we provide a complete range of supplies and consumables used in the printing activities of customers in the restaurant and hospitality, retail, casino and gaming, and government markets. Through our webstore, www.transactsupplies.com, and our direct selling team, we address the demand for these products. We operate in one reportable segment: the design, development, and marketing of software-driven technology and printing solutions for high growth markets, and provide related services, supplies and spare parts. The Company’s chief operating decision maker, who is the company’s chief executive officer, in consultation with the company’s chief financial officer, utilizes a consolidated approach to assess the performance of, and allocate resources to, the business. Accordingly, management has concluded that the Company consists of a single operating segment and single reportable segment for accounting and financial reporting purposes.
Solely for convenience, some of the trademarks, service marks, trade names and copyrights referred to in this Report are listed without the ©, ® and ™ symbols, but we will assert, to the fullest extent under applicable law, our rights to our trademarks, service marks, trade names and copyrights.
Recent Developments
The Company engaged an advisor, Roth Capital Partners, LLC (“Roth”), in the fourth quarter of 2023 to assist in determining the best long-term strategy for its business and ensure the Company is maximizing the value of its operations for all shareholders and stakeholders. The Company continues to actively access strategic alternatives with the assistance of Roth while continuing to pursue its business growth and development initiatives on a parallel track. The Company has engaged with a number of outside parties and is in various stages of discussion with such outside parties. The Company is committed to pursuing an optimal outcome for all its stakeholders and maximizing shareholder value. For information regarding the risks related to our engagement with an advisor, please see Part I, Item 1A, Risk Factors under the sub-caption “Our success may depend in part on our ability to identify and pursue the best long-term strategy for our businesses” in our 2023 Form 10-K.
Current Business Trends
After strong demand during most of 2023 due in part to our primary competitor’s struggle to deliver products in the face of supply chain constraints, in late 2023, we began to see indications of a temporary slowdown in demand in the casino and gaming market, as customers that had built up excess inventory due to supply chain concerns advised us that they would temporarily reduce orders until their stock normalized. This slowdown impacted our results in the fourth quarter of 2023 and the first nine months of 2024. During the third quarter of 2024, we believe all customers, with the exception of one large customer, were able to sell through their on-hand inventory and resumed ordering again. As a result, we expect this trend to continue to impact results at least through the end of 2024 until this one remaining customer is able to sell their on-hand inventory. Further, our primary competitor in the casino and gaming market has resumed supplying product and continued to increase volume at what we believe is their full capacity, which has resulted in downward pricing pressure in that market and could exacerbate the demand slowdown, which has negatively impacted our worldwide casino and gaming sales. In addition, during 2023, we experienced cost increases as a result of supply chain constraints, most of which we have been able to offset by increasing prices of our products. However, there can be no guarantee that we will be able to increase prices sufficiently to offset any future such cost increases that cannot be predicted, and we may be further impacted by supply chain disruptions, inflationary pressures and other global economic conditions that may affect the markets we serve and from which we source our supplies and parts.
Balance Sheet, Cash Flow and Liquidity. During the third quarter of 2023, we began a cost reduction initiative to reduce our overall level of operating expenses that included reducing employee headcount, trade show, advertising and other promotional marketing expenses, certain third-party engineering resources and other expenses, and to a lesser extent, certain general and administrative expenses. We began experiencing the full impact of these actions in the first quarter of 2024 and expect they will result in approximately $3 million of annualized savings during 2024 compared to the 2023 levels, partially offset by typical annual inflationary and cost of living increases in operating expenses.
We also began an additional cost reduction initiative in the second quarter of 2024 focused largely on further reducing employee headcount and other external third-party resources. Savings from this initiative were realized beginning in the third quarter of 2024 are expected to be approximately $2 million on an annualized basis. Notwithstanding the foregoing, there is no assurance that the cost-cutting efforts we have taken to bring expenses in line with our revenue and mitigate the impact of global economic conditions such as inflation and conditions in our markets will be sufficient or adequate, and we may be required to take additional measures, as the ultimate extent of the effects of these risks on the Company, our financial condition, results of operations, liquidity, and cash flows are uncertain and are dependent on evolving developments which cannot be predicted at this time.
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Index
Critical Accounting Estimates
Our discussion and analysis of our financial condition and results of operations are based upon our unaudited Condensed Consolidated Financial Statements, which have been prepared by us in accordance with accounting principles generally accepted in the United States of America. The presentation of these financial statements requires us to make estimates and judgments that affect the reported amounts of assets, liabilities, revenue and expenses, and the disclosure of contingent assets and liabilities. Our critical accounting estimates include those related to revenue recognition, accounts receivable, inventory obsolescence, goodwill and intangible assets, the valuation of deferred tax assets and liabilities and share-based compensation. We base our estimates on historical experience and on various other assumptions that we believe to be reasonable under the circumstances. There have been no material changes in our critical accounting estimates from the information presented in Part II, Item 7. “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” since the filing of the 2023 Form 10-K.
Results of Operations: Three months ended September 30, 2024 compared to three months ended September 30, 2023
Net Sales: Net sales, which include printer, terminal and software sales, as well as sales of replacement parts, consumables (including labels) and maintenance and repair services, by market for the three months ended September 30, 2024 and 2023 were as follows (in thousands, except percentages):

|  | Three Months Ended |  |  | Three Months Ended |  |  |  |
|  | September 30, 2024 |  |  | September 30, 2023 |  |  | $ Change |  |  | % Change |
Food service technology (“FST”) |  | $ | 4,321 |  |  |  | 39.7 | % |  | $ | 4,241 |  |  |  | 24.7 | % |  | $ | 80 |  |  |  | 1.9 | %
POS automation |  |  | 1,148 |  |  |  | 10.6 | % |  |  | 1,644 |  |  |  | 9.5 | % |  |  | (496 | ) |  |  | (30.2 | %)
Casino and gaming |  |  | 4,534 |  |  |  | 41.7 | % |  |  | 9,019 |  |  |  | 52.5 | % |  |  | (4,485 | ) |  |  | (49.7 | %)
TransAct Services Group (“TSG”) |  |  | 864 |  |  |  | 8.0 | % |  |  | 2,286 |  |  |  | 13.3 | % |  |  | (1,422 | ) |  |  | (62.2 | %)
|  | $ | 10,867 |  |  |  | 100.0 | % |  | $ | 17,190 |  |  |  | 100.0 | % |  | $ | (6,323 | ) |  |  | (36.8 | %)
International * |  | $ | 2,273 |  |  |  | 20.9 | % |  | $ | 4,068 |  |  |  | 23.7 | % |  | $ | (1,795 | ) |  |  | (44.1 | %)

* | International sales do not include sales of printers and terminals made to domestic distributors or other domestic customers who may, in turn, ship those printers and terminals to international destinations.

Net sales for the third quarter of 2024 decreased $6.3 million, or 37%, compared to the third quarter of 2023. Printer, terminal and other hardware unit sales volume decreased 38% to approximately 21,000 units, due primarily to a 50% unit sales volume decrease in the casino and gaming market and a 15% unit sales volume decline in the POS automation market, partially offset by a 69% unit sales volume increase in FST hardware. For more information about the sales volume changes described above, please refer to the results of operations for each of our markets discussed further below. The average selling price of our printers, terminals and other hardware was down 3% in the third quarter of 2024 compared to the third quarter of 2023 due to increased competition, primarily in the POS automation market. FST software, labels and other recurring revenue decreased $257 thousand, or 8%, in the third quarter of 2024 compared to the third quarter of 2023.
International sales for the third quarter of 2024 decreased $1.8 million, or 44%, from the same period in 2023 due primarily to lower sales in our casino and gaming market.
Food service technology (“FST”). Our primary offering in the FST market is our line of BOHA! products, which can combine our latest generation terminal and workstation, which include one or two printers, with our BOHA! labeling, timers, and media software. In addition, customers may individually purchase cloud-based software applications that connect to an application on a separate mobile device into a solution to automate back-of-house operations in restaurants, convenience stores and food service operations. The additional software offering of BOHA! consists of a variety of individually purchased software-as-a-service (“SaaS”)-based applications for both Android and iOS operating systems, including applications for temperature monitoring, temperature taking and checklists and task lists. These applications are sold separately, and customers purchase the applications they need for their back-of-house operations. Customers may also purchase associated hardware, such as tablets, temperature sensors and gateways. The BOHA! Terminal and newly launched Terminal 2 combine an operating system and hardware components in a device that includes a touchscreen and one or two thermal print mechanisms that print easy-to-read food rotation labels, grab-and-go labels, and nutritional labels for prepared foods, and “enjoy by” date labels. The BOHA! WorkStation uses an iPad or Android tablet instead of an integrated touchscreen. The BOHA! Terminal, Terminal 2 and WorkStation are equipped with the TransAct Enterprise Management System to ensure that only approved touchscreen functions are available on the touchscreen device and to allow over-the-air updates to the operating system. BOHA! helps food service establishments and restaurants (including fine dining, casual dining, fast casual and quick-service restaurants (“QSRs”), convenience stores, hospitality establishments and contract food service providers) effectively manage food safety and grab-and-go initiatives, as well as automate and manage back-of-house operations. Recurring revenue from BOHA! is generated by software sales, including software subscriptions that are typically charged to customers annually on a per-application basis, as well as sales of labels, extended warranty and service contracts, and technical support services.
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Index
Sales of our worldwide FST products for the three months ended September 30, 2024 and 2023 were as follows (in thousands, except percentages):

|  | Three Months Ended |  |  | Three Months Ended |  |  |  |
|  | September 30, 2024 |  |  | September 30, 2023 |  |  | $ Change |  |  | % Change |
Domestic |  | $ | 3,982 |  |  |  | 92.2 | % |  | $ | 4,049 |  |  |  | 95.5 | % |  | $ | (67 | ) |  |  | (1.7 | %)
International |  |  | 339 |  |  |  | 7.8 | % |  |  | 192 |  |  |  | 4.5 | % |  |  | 147 |  |  |  | 76.6 | %
|  | $ | 4,321 |  |  |  | 100.0 | % |  | $ | 4,241 |  |  |  | 100.0 | % |  | $ | 80 |  |  |  | 1.9 | %

|  | Three Months Ended |  |  | Three Months Ended |  |  |  |
|  | September 30, 2024 |  |  | September 30, 2023 |  |  | $ Change |  |  | % Change |
Hardware |  | $ | 1,449 |  |  |  | 33.5 | % |  | $ | 1,112 |  |  |  | 26.2 | % |  | $ | 337 |  |  |  | 30.3 | %
Software, labels and other recurring revenue |  |  | 2,872 |  |  |  | 66.5 | % |  |  | 3,129 |  |  |  | 73.8 | % |  |  | (257 | ) |  |  | (8.2 | %)
|  | $ | 4,321 |  |  |  | 100.0 | % |  | $ | 4,241 |  |  |  | 100.0 | % |  | $ | 80 |  |  |  | 1.9 | %

The increase in food service technology sales in the third quarter of 2024 compared to the third quarter of 2023 was primarily driven by an increase in international hardware sales. Hardware sales were strong in the third quarter of 2024, up 30% compared to the third quarter of 2023, due to sales of our newly launched BOHA! Terminal 2 (that replaces our BOHA! Terminal 1) to a large international QSR. Hardware sales were partially offset by a 96% decrease in sales of our AccuDate 9700 terminals which we discontinued at the end of 2023 and 81% lower sales of our legacy BOHA! Terminal 1. Despite the loss of a significant customer (explained further below), FST software, labels and other recurring revenue only decreased 8% compared to the prior year period due to increased label sales to several of our larger existing customers.
During the second quarter of 2024, a significant customer notified us that it would be terminating service, including its BOHA! software subscriptions and label sales, for its existing installed base of BOHA! terminals by the middle of July 2024. Total sales to this customer (including hardware, software, labels and other recurring revenue) were approximately $4.0 million in 2023. We did not have any hardware sales, and minimal label and software sales, to this customer in the third quarter of 2024, but we expect to continue to service a small percentage of ongoing units and may have some additional sales to this customer in the future. Despite the loss of this customer, we expect overall FST revenue for the remainder of 2024 to be relatively consistent with the comparable period of 2023, as we expect revenue from new customers, including those from our newly announced international QSR customer, to largely offset sales from this lost customer.
POS automation: In the POS automation market, we sell our Ithaca 9000 printer, which utilizes thermal printing technology. Our POS printer is used primarily by McDonald’s, and to a lesser extent, other QSRs either at the checkout counter, grill station or within self-service kiosks to print receipts for consumers or print on linerless labels. In the POS automation market, we primarily sell our products through a network of domestic and international distributors and resellers.
Sales of our worldwide POS automation products for the three months ended September 30, 2024 and 2023 were as follows (in thousands, except percentages):

|  | Three Months Ended |  |  | Three Months Ended |  |  |  |
|  | September 30, 2024 |  |  | September 30, 2023 |  |  | $ Change |  |  | % Change |
Domestic |  | $ | 1,148 |  |  |  | 100.0 | % |  | $ | 1,575 |  |  |  | 95.8 | % |  | $ | (427 | ) |  |  | (27.1 | %)
International |  |  | – |  |  |  | 0.0 | % |  |  | 69 |  |  |  | 4.2 | % |  |  | (69 | ) |  |  | (100.0 | %)
|  | $ | 1,148 |  |  |  | 100.0 | % |  | $ | 1,644 |  |  |  | 100.0 | % |  | $ | (496 | ) |  |  | (30.2 | %)

The decrease in POS automation sales in the third quarter of 2024 compared to the third quarter of 2023 was driven by a 27% decrease in domestic sales largely due to unusually high sales during 2023, as we increased production and began to fulfill our large backlog of sales orders following supply chain slowdowns in 2022. During the third quarter of 2024, we experienced renewed competitive pressure that has resulted in a return to a more normalized level of sales as well as a reduction in our average selling prices.
We expect POS automation sales to continue to be lower during the remainder of 2024 compared to the same period 2023 as our competitors have resumed volume shipments and we therefore anticipate our sales volume and average selling price to remain at levels relatively consistent with the third quarter of 2024.
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Index
Casino and gaming. Revenue from the casino and gaming market includes sales of thermal ticket printers used in slot machines, video lottery terminals, and other gaming machines that print tickets or receipts instead of issuing coins at casinos, racetracks and other gaming venues worldwide. Revenue from this market also includes sales of thermal roll-fed printers used in the international off-premise gaming market in gaming machines such as Amusement with Prizes, Skills with Prizes and Fixed Odds Betting Terminals and kiosks for sports betting at non-casino gaming and sports betting establishments. In addition, casino and gaming market revenue includes sales of the EPICENTRAL print system, our software solution, currently sold both directly and through certain casino system providers on a subscription basis, that enables casino operators to create promotional coupons and marketing messages and to print them in real time at the slot machine. Sales of our worldwide casino and gaming products for the three months ended September 30, 2024 and 2023 were as follows (in thousands, except percentages):

|  | Three Months Ended |  |  | Three Months Ended |  |  |  |
|  | September 30, 2024 |  |  | September 30, 2023 |  |  | $ Change |  |  | % Change |
Domestic |  | $ | 2,757 |  |  |  | 60.8 | % |  | $ | 5,411 |  |  |  | 60.0 | % |  | $ | (2,654 | ) |  |  | (49.0 | %)
International |  |  | 1,777 |  |  |  | 39.2 | % |  |  | 3,608 |  |  |  | 40.0 | % |  |  | (1,831 | ) |  |  | (50.7 | %)
|  | $ | 4,534 |  |  |  | 100.0 | % |  | $ | 9,019 |  |  |  | 100.0 | % |  | $ | (4,485 | ) |  |  | (49.7 | %)

Domestic sales of our casino and gaming products for the third quarter of 2024 declined by $2.7 million, or 49%, compared to the third quarter of 2023. Sales during the third quarter of 2023 were unusually high due to our largest competitor’s inability to supply product due to the supply chain issues. In addition, one of our larger customers continues to hold higher than normal levels of inventory of our product accumulated as a hedge during the worldwide supply chain crisis during 2022 and 2023. As a result, this customer has not ordered any product through the first nine months of 2024 and we expect this to continue at least through the end of 2024 until they are able to sell through their on-hand inventory. We also believe our sales were negatively impacted by softness in overall demand in the industry which we expect to continue for the remainder of 2024. We expect a normalized competitive environment to continue going forward as our largest competitor has resumed volume shipments and our customers begin to return to more normalized buying levels.
Our international casino and gaming sales were down 51% during the third quarter of 2024 compared to the third quarter of 2023. Like our domestic customers, our international customers also began to slow their order rates in the first half of 2024 due to higher-than-normal inventory levels and in response to softness in overall demand in the industry. This slowdown continued into the third quarter of 2024 and we expect this to continue to have an impact our international sales at least through the end of 2024.
TransAct Services Group (“TSG”): Revenue generated by TSG includes sales of consumable products (POS receipt paper, ribbons and other printing supplies for non-FST legacy products), replacement parts and accessories, maintenance and repair services and shipping and handling charges. Sales in our worldwide TSG market for the three months ended September 30, 2024 and 2023 were as follows (in thousands, except percentages):

|  | Three Months Ended |  |  | Three Months Ended |  |  |  |
|  | September 30, 2024 |  |  | September 30, 2023 |  |  | $ Change |  |  | % Change |
Domestic |  | $ | 707 |  |  |  | 81.8 | % |  | $ | 2,087 |  |  |  | 91.3 | % |  | $ | (1,380 | ) |  |  | (66.1 | %)
International |  |  | 157 |  |  |  | 18.2 | % |  |  | 199 |  |  |  | 8.7 | % |  |  | (42 | ) |  |  | (21.1 | %)
|  | $ | 864 |  |  |  | 100.0 | % |  | $ | 2,286 |  |  |  | 100.0 | % |  | $ | (1,422 | ) |  |  | (62.2 | %)

The decrease in both domestic and international revenue from the TSG during the third quarter of 2024 as compared to the third quarter of 2023 was due largely to 72% lower sales of legacy replacement parts for lottery printers, and to a much lesser extent, lower legacy consumables sales and service revenue.
We expect TSG sales to continue to be significantly lower in 2024 compared to 2023 as we experienced an unusually high level of sales of legacy lottery printer replacement parts due to a customer’s last buy in 2023. We therefore do not expect any future sales of these spare parts beyond 2023.
Gross Profit. Gross profit information for the three months ended September 30, 2024 and 2023 is summarized below (in thousands, except percentages):

Three Months Ended September 30, |  |  | Percent |  |  | Percent of |  |  | Percent of |
2024 |  |  | 2023 |  |  | Change |  |  | Total Sales - 2024 |  |  | Total Sales - 2023 |
$ | 5,227 |  |  | $ | 8,916 |  |  |  | (41.4 | %) |  |  | 48.1 | % |  |  | 51.9 | %

Gross profit is measured as revenue less cost of sales, which includes primarily the cost of all raw materials and component parts, direct labor, manufacturing overhead expenses, cost of finished products purchased directly from our contract manufacturers, expenses associated with installations and support of our EPICENTRAL print system and BOHA! products and royalty payments to third parties, including to the third-party licensor of our food service technology software products. In the third quarter of 2024, gross profit decreased $3.7 million, or 41%, and gross margin declined 380 basis points to 48% due primarily to a 37% decline in overall sales, including a 50% decline in sales of higher margin casino and gaming printers. We expect this trend in gross margin to continue for the remainder of 2024 due to the expected continued softness in the casino and gaming market. As a result, we expect gross margin for the remainder of 2024 to remain in the mid-40% to high-40% range.
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Index
Operating Expenses - Engineering, Design and Product Development. Engineering, design and product development expense information for the three months ended September 30, 2024 and 2023 is summarized below (in thousands, except percentages):

Three Months Ended September 30, |  |  | Percent |  |  | Percent of |  |  | Percent of |
2024 |  |  | 2023 |  |  | Change |  |  | Total Sales - 2024 |  |  | Total Sales - 2023 |
$ | 1,640 |  |  | $ | 2,509 |  |  |  | (34.6 | %) |  |  | 15.1 | % |  |  | 14.6 | %

Engineering, design and product development expenses primarily include salary and payroll-related expenses for our hardware and software engineering staff, depreciation and design expenses (including prototype printer expenses, outside design, development and testing services, supplies and contract software development expenses including those payments to the third-party licensor of our food service technology software products). Engineering, design and product development expenses decreased $869 thousand, or 35%, for the third quarter of 2024 compared to the third quarter of 2023 due to cost reduction initiatives taken during the latter part of 2023, and again in the second quarter of 2024, including a reduction of contracted software development expenses in the second quarter of 2024. As a result of these initiatives as discussed above under the heading “Current Business Trends,” we expect that engineering expenses will continue to be lower for the remainder of 2024 compared to 2023.
Operating Expenses - Selling and Marketing. Selling and marketing information for the three months ended September 30, 2024 and 2023 is summarized below (in thousands, except percentages):

Three Months Ended September 30, |  |  | Percent |  |  | Percent of |  |  | Percent of |
2024 |  |  | 2023 |  |  | Change |  |  | Total Sales - 2024 |  |  | Total Sales - 2023 |
$ | 1,880 |  |  | $ | 2,397 |  |  |  | (21.6 | %) |  |  | 17.3 | % |  |  | 13.9 | %

Selling and marketing expenses primarily include salaries and payroll-related expenses for our sales, marketing and customer success staff, sales commissions, travel expenses, expenses associated with the lease of sales offices, advertising, trade show expenses, public relations, e-commerce and other promotional marketing expenses. Selling and marketing expenses decreased by $517 thousand, or 22%, in the third quarter of 2024 compared to the third quarter of 2023 due largely to cost reduction initiatives including reduced headcount, trade show and other marketing expenses. Though we expect to continue to realize cost savings as a result of these initiatives as discussed above under the heading “Current Business Trends,” we expect selling and marketing expenses for the remainder of 2024 to be relatively consistent compared to 2023 due to incremental costs we expect to incur related to a program to continue to improve our go-to-market strategy during the fourth quarter 2024.
Operating Expenses - General and Administrative. General and administrative information for the three months ended September 30, 2024 and 2023 is summarized below (in thousands, except percentages):

Three Months Ended September 30, |  |  | Percent |  |  | Percent of |  |  | Percent of |
2024 |  |  | 2023 |  |  | Change |  |  | Total Sales - 2024 |  |  | Total Sales – 2023 |
$ | 2,544 |  |  | $ | 2,819 |  |  |  | (9.8 | %) |  |  | 23.4 | % |  |  | 16.4 | %

General and administrative expenses primarily include salaries, incentive compensation, and other payroll-related expenses for our executive, accounting, human resources, corporate development and information technology staff, expenses for our corporate headquarters, professional and legal expenses, information technology expenses, board of director expenses and other expenses related to being a publicly traded company. General and administrative expenses decreased $275 thousand, or 10%, during the third quarter of 2024 compared to the third quarter of 2023. This decrease was due to lower bad debt and incentive compensation expenses in the third quarter of 2024 compared to the same period in 2023, and from the impact of cost reduction initiatives taken during the latter part of 2023 and the second quarter of 2024. We expect general and administrative expenses to continue to be lower for the remainder of 2024 compared to 2023.
Operating (Loss) Income. Operating (loss) income for the three months ended September 30, 2024 and 2023 is summarized below (in thousands, except percentages):

Three Months Ended September 30, |  |  | Percent |  |  | Percent of |  |  | Percent of |
2024 |  |  | 2023 |  |  | Change |  |  | Total Sales – 2024 |  |  | Total Sales – 2023 |
$ | (837 | ) |  | $ | 1,191 |  |  |  | (170.3 | %) |  |  | (7.7 | %) |  |  | 6.9 | %

Our operating income decreased $2.0 million, or 170%, in the third quarter of 2024 compared to the third quarter of 2023 due largely to a 37% decline in sales and a resulting $3.7 million decrease in gross profit (including a 380 basis point decline in gross margin). This was partially offset by a reduction in operating expenses of $1.7 million, or 22%, primarily due to cost reduction efforts commenced in the latter part of 2023 and the second quarter of 2024.
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Index
Interest, net. We recorded net interest income of $42 thousand in the third quarter of 2024 compared to $73 thousand of net interest expense in the third quarter of 2023. For both periods, we incurred interest expense on the minimum $2.3 million of borrowings pursuant to the terms of the July 2022 amendment of our credit facility – see Note 5, Borrowings, to the accompanying condensed consolidated financial statements. During the third quarter of 2024, we earned more interest income than in the third quarter of 2023 due to higher levels of invested cash on hand.
Other, net. Other, net primarily includes foreign exchange gains and losses by our UK subsidiary. During the third quarter of 2024 we recognized $96 thousand of foreign exchange gains compared to a $43 thousand foreign exchange loss in the third quarter of 2023. Going forward, we may continue to experience more foreign exchange gains or losses depending on the level of sales to European customers through our UK subsidiary and the fluctuation in exchange rates of the euro and pound sterling against the U.S. dollar.
Income Taxes. We recorded an income tax benefit in the third quarter of 2024 of $148 thousand at an effective tax rate of (21.2%), compared to an income tax expense during the third quarter of 2023 of $169 thousand at an effective tax rate of 15.7%.
Net (Loss) Income. We reported a net loss for the third quarter of 2024 of ($0.6) million, or ($0.06) per diluted share, compared to net income of $0.9 million, or $0.09 per diluted share, for the third quarter of 2023.
Results of Operations: Nine Months Ended September 30, 2024 compared to nine months ended September 30, 2023
Net Sales. Net sales, which include printer, terminal and software sales, as well as sales of replacement parts, consumables and maintenance and repair services, by market for the nine months ended September 30, 2024 and 2023 were as follows (in thousands, except percentages):

|  | Nine Months Ended |  |  | Nine Months Ended |  |  |  |
|  | September 30, 2024 |  |  | September 30, 2023 |  |  | $ Change |  |  | % Change |
FST |  | $ | 11,799 |  |  |  | 35.6 | % |  | $ | 11,594 |  |  |  | 19.5 | % |  | $ | 205 |  |  |  | 1.8 | %
POS automation |  |  | 2,950 |  |  |  | 8.9 | % |  |  | 5,345 |  |  |  | 9.0 | % |  |  | (2,395 | ) |  |  | (44.8 | %)
Casino and gaming |  |  | 15,589 |  |  |  | 47.0 | % |  |  | 37,002 |  |  |  | 62.3 | % |  |  | (21,413 | ) |  |  | (57.9 | %)
TSG |  |  | 2,815 |  |  |  | 8.5 | % |  |  | 5,425 |  |  |  | 9.2 | % |  |  | (2,610 | ) |  |  | (48.1 | %)
|  | $ | 33,153 |  |  |  | 100.0 | % |  | $ | 59,366 |  |  |  | 100.0 | % |  | $ | (26,213 | ) |  |  | (44.2 | %)
International * |  | $ | 7,975 |  |  |  | 24.1 | % |  | $ | 11,922 |  |  |  | 20.1 | % |  | $ | (3,947 | ) |  |  | (33.1 | %)

* | International sales do not include sales of printers and terminals made to domestic distributors or other domestic customers that may, in turn, ship those printers and terminals to international destinations.

Net sales for the first nine months of 2024 decreased $26.2 million, or 44%, from the same period in 2023. Printer, terminal and other hardware sales unit volume decreased by 51% to approximately 62,000 units for the first nine months of 2024 driven primarily by a 57% decrease in units within our casino and gaming market, and to a much lesser extent, a 33% decline in units from our POS automation market. For more information about the sales volume decreases described above, please refer to the discussion below of the results of operations for each of our markets. The average selling price of our printers, terminals and other hardware remained relatively flat for the first nine months of 2024 compared to the first nine months of 2023. FST software, labels and other recurring revenue increased $112 thousand, or 1%, in the first nine months of 2024 compared to the first nine months of 2023.
International sales for the first nine months of 2024 decreased $3.9 million, or 33%, from the same period in 2023 due primarily to a 39% decrease in the international casino and gaming market.
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Index
Food service technology. Sales of our worldwide food service technology products for the nine months ended September 30, 2024 and 2023 were as follows (in thousands, except percentages):

|  | Nine Months Ended |  |  | Nine Months Ended |  |  |  |
|  | September 30, 2024 |  |  | September 30, 2023 |  |  | $ Change |  |  | % Change |
Domestic |  | $ | 10,784 |  |  |  | 91.4 | % |  | $ | 10,937 |  |  |  | 94.3 | % |  | $ | (153 | ) |  |  | (1.4 | %)
International |  |  | 1,015 |  |  |  | 8.6 | % |  |  | 657 |  |  |  | 5.7 | % |  |  | 358 |  |  |  | 54.5 | %
|  | $ | 11,799 |  |  |  | 100.0 | % |  | $ | 11,594 |  |  |  | 100.0 | % |  | $ | 205 |  |  |  | 1.8 | %

|  | Nine Months Ended |  |  | Nine Months Ended |  |  |  |
|  | September 30, 2024 |  |  | September 30, 2023 |  |  | $ Change |  |  | % Change |
Hardware |  | $ | 3,744 |  |  |  | 31.7 | % |  | $ | 3,651 |  |  |  | 31.5 | % |  | $ | 93 |  |  |  | 2.5 | %
Software, labels and other recurring revenue |  |  | 8,055 |  |  |  | 68.3 | % |  |  | 7,943 |  |  |  | 68.5 | % |  |  | 112 |  |  |  | 1.4 | %
|  | $ | 11,799 |  |  |  | 100.0 | % |  | $ | 11,594 |  |  |  | 100.0 | % |  | $ | 205 |  |  |  | 1.8 | %

The increase in food service technology sales of $205 thousand, or 2%, in the first nine months of 2024 compared to the first nine months of 2023 was driven by a 1% increase in sales of BOHA! software, labels and other recurring revenue, as well as a 3% increase in sales of FST hardware. Despite the loss of a significant customer (explained further below), FST software, labels and recurring revenue increased slightly compared to the prior year period as sales to the lost customer were more than offset by increased software sales due principally to the growth of the installed base of our BOHA! terminals and workstations (excluding those from the lost customer) as well as higher label sales to several of our larger existing customers (excluding those from the lost customer). Hardware sales were impacted by a 95% decrease in sales of our AccuDate 9700 terminals which we discontinued at the end of 2023 and 72% lower sales of our legacy BOHA! Terminal 1 (including those from a lost customer explained further below). These decreases were offset by strong sales of our newly launched BOHA! Terminal 2 (that replaced our BOHA! Terminal 1) to a large international QSR customer as well as increased sales of Workstations.
During the second quarter of 2024, a significant customer notified us that they would be terminating service, including its BOHA! software subscriptions and label sales, for its existing installed base of BOHA terminals by the middle of July 2024. Total sales to this customer (including hardware, software, labels and other recurring revenue) were approximately $4.0 million in 2023. We did not have any hardware sales, and minimal label and software sales, to this customer in the third quarter of 2024, but we expect to continue to service a small percentage of ongoing units and may have some additional sales to this customer in the future. Despite the loss of this customer, we expect FST revenue for the remainder of 2024 to be relatively consistent with the comparable period 2023, as we expect revenues from new customers, including those from our newly announced international QSR customer, to largely offset those from this lost customer.
POS automation. Sales of our worldwide POS automation products for the nine months ended September 30, 2024 and 2023 were as follows (in thousands, except percentages):

|  | Nine Months Ended |  |  | Nine Months Ended |  |  |  |
|  | September 30, 2024 |  |  | September 30, 2023 |  |  | $ Change |  |  | % Change |
Domestic |  | $ | 2,950 |  |  |  | 100.0 | % |  | $ | 5,261 |  |  |  | 98.4 | % |  | $ | (2,311 | ) |  |  | (43.9 | %)
International |  |  | – |  |  |  | 0.0 | % |  |  | 84 |  |  |  | 1.6 | % |  |  | (84 | ) |  |  | (100.0 | %)
|  | $ | 2,950 |  |  |  | 100.0 | % |  | $ | 5,345 |  |  |  | 100.0 | % |  | $ | (2,395 | ) |  |  | (44.8 | %)

Sales of POS automation printers decreased $2.4 million, or 45%, for the first nine months of 2024 compared to the first nine months of 2023, largely due to unusually high sales during 2023, as we increased production and began to fulfill our large backlog of sales orders following supply chain slowdowns in 2022. During the first nine months of 2024, we experienced renewed competitive pressure that has resulted in a return to a more normalized level of sales as well as a reduction in our average selling prices.
We expect POS automation sales to continue to be lower during the remainder of 2024 compared to the same period 2023 as our competitors have resumed volume shipments and we therefore anticipate our sales volume and average selling price to remain at levels relatively consistent with the third quarter of 2024.
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Index
Casino and gaming. Sales of our worldwide casino and gaming products for the nine months ended September 30, 2024 and 2023 were as follows (in thousands, except percentages):

|  | Nine Months Ended |  |  | Nine Months Ended |  |  |  |
|  | September 30, 2024 |  |  | September 30, 2023 |  |  | $ Change |  |  | % Change |
Domestic |  | $ | 9,173 |  |  |  | 58.8 | % |  | $ | 26,455 |  |  |  | 71.5 | % |  | $ | (17,282 | ) |  |  | (65.3 | %)
International |  |  | 6,416 |  |  |  | 41.2 | % |  |  | 10,547 |  |  |  | 28.5 | % |  |  | (4,131 | ) |  |  | (39.2 | %)
|  | $ | 15,589 |  |  |  | 100.0 | % |  | $ | 37,002 |  |  |  | 100.0 | % |  | $ | (21,413 | ) |  |  | (57.9 | %)

Domestic sales of our casino and gaming products declined by $17.3 million, or 65%, for the first nine months of 2024 compared to the first nine months of 2023. Sales during the first nine months of 2023 were unusually high due to our largest competitor’s inability to supply product due to the supply chain issues. In addition, entering 2024, many of our customers built up higher than normal levels of inventory of our product accumulated as a hedge during the worldwide supply chain crisis during 2022 and 2023. As a result, during the first nine months of 2024, we experienced a significant slowdown in their order and shipment rates. As of the end of the third quarter 2023, we believe all significant customers have resumed buying (though not all at normalized levels yet), with the exception of one larger customer. This customer has not ordered any product through the first nine months of 2024 and we expect this to continue at least through the end of 2024 until they are able to sell through their on-hand inventory. We also believe our sales in the third quarter of 2024 were negatively impacted by softness in overall demand in the industry which we expect to continue for the remainder of 2024. We expect a normalized competitive environment to continue going forward as our largest competitor has resumed volume shipments and our customers begin to return to more normalized buying levels.
International sales of our casino and gaming products decreased by $4.1 million, or 39%, in the first nine months of 2024 compared to the first nine months of 2023. Similar to our domestic customers, our international customers also began to slow their order rates in the first half of 2024 due to higher-than-normal inventory levels and in response to softness in overall demand in the industry. This slowdown continued into the third quarter of 2024 and we expect this to continue to impact our international sales at least through the end of 2024.
TSG. Sales in our worldwide TSG market for the nine months ended September 30, 2024 and 2023 were as follows (in thousands, except percentages):

|  | Nine Months Ended |  |  | Nine Months Ended |  |  |  |
|  | September 30, 2024 |  |  | September 30, 2023 |  |  | $ Change |  |  | % Change |
Domestic |  | $ | 2,271 |  |  |  | 80.7 | % |  | $ | 4,791 |  |  |  | 88.3 | % |  | $ | (2,520 | ) |  |  | (52.6 | %)
International |  |  | 544 |  |  |  | 19.3 | % |  |  | 634 |  |  |  | 11.7 | % |  |  | (90 | ) |  |  | (14.2 | %)
|  | $ | 2,815 |  |  |  | 100.0 | % |  | $ | 5,425 |  |  |  | 100.0 | % |  | $ | (2,610 | ) |  |  | (48.1 | %)

The decrease in domestic TSG revenue of $2.5 million, or 53%, for the first nine months of 2024 as compared to the first nine months of 2023 was due largely to 67% lower sales of legacy replacement parts for lottery printers, and to a much lesser extent, lower legacy consumables sales (POS paper and ribbons) and service revenue.
Internationally, TSG revenue decreased $90 thousand, or 14%, for the first nine months of 2024 compared to the first nine months of 2023, primarily due to a 18% decrease in sales of replacement parts to international casino and gaming customers.
We expect TSG sales to continue to be significantly lower in 2024 compared to 2023 as we experienced an unusually high level of sales of legacy lottery printer replacement parts due to a customer’s last buy in 2023. We therefore do not expect any future sales of these spare parts beyond 2023.
Gross Profit. Gross profit for the nine months ended September 30, 2024 and 2023 is summarized below (in thousands, except percentages):

Nine Months Ended September 30, |  |  | Percent |  |  | Percent of |  |  | Percent of |
2024 |  |  | 2023 |  |  | Change |  |  | Total Sales - 2024 |  |  | Total Sales – 2023 |
$ | 16,961 |  |  | $ | 32,029 |  |  |  | (47.0 | %) |  |  | 51.2 | % |  |  | 54.0 | %

For the first nine months of 2024, gross profit decreased $15.1 million, or 47%. Gross margin also decreased 280 basis points to 51% in the first nine months of 2024 compared to 54% in the first nine months of 2023. Both gross profit and gross margin declined primarily due to a 44% decline in overall sales including a 58% decline in sales of higher margin casino and gaming printers. We expect this downward trend in gross margin to continue for the remainder of 2024 due to the expected continued softness in the casino and gaming market. As a result, we expect gross margin for the remainder of 2024 to be in the mid-40% to high-40% range.
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Index
Operating Expenses - Engineering, Design and Product Development. Engineering, design and product development expense for the nine months ended September 30, 2024 and 2023 is summarized below (in thousands, except percentages):

Nine Months Ended September 30, |  |  | Percent |  |  | Percent of |  |  | Percent of |
2024 |  |  | 2023 |  |  | Change |  |  | Total Sales - 2024 |  |  | Total Sales - 2023 |
$ | 5,405 |  |  | $ | 7,283 |  |  |  | (25.8 | %) |  |  | 16.3 | % |  |  | 12.3 | %

Engineering, design and product development expenses decreased $1.9 million, or 26%, during the first nine months of 2024 compared to first nine months of 2023 due to cost reduction initiatives taken during the latter part of 2023, and again in the second quarter of 2024, including a reduction of contracted software development expenses. As a result of these initiatives , we expect that engineering expenses will continue to be lower for the remainder of 2024 compared to 2023.
Operating Expenses - Selling and Marketing. Selling and marketing expense for the nine months ended September 30, 2024 and 2023 is summarized below (in thousands, except percentages):

Nine Months Ended September 30, |  |  | Percent |  |  | Percent of |  |  | Percent of |
2024 |  |  | 2023 |  |  | Change |  |  | Total Sales - 2024 |  |  | Total Sales - 2023 |
$ | 6,160 |  |  | $ | 7,838 |  |  |  | (21.4 | %) |  |  | 18.6 | % |  |  | 13.2 | %

Selling and marketing expenses decreased $1.7 million, or 21%, for the first nine months of 2024 compared to the first nine months of 2023 due largely to cost reduction initiatives, including reduced headcount, trade show and other marketing expenses. Though we expect to continue to realize cost savings as a result of these initiatives and additional cost-cutting initiatives taken in the second quarter of 2024, we expect selling and marketing expenses for the remainder of 2024 to be relatively consistent compared to 2023 due to incremental costs we expect to incur related to a program to continue to improve our go-to-market strategy during the fourth quarter 2024.
Operating Expenses - General and Administrative. General and administrative expense for the nine months ended September 30, 2024 and 2023 is summarized below (in thousands, except percentages):

Nine Months Ended September 30, |  |  | Percent |  |  | Percent of |  |  | Percent of |
2024 |  |  | 2023 |  |  | Change |  |  | Total Sales - 2024 |  |  | Total Sales - 2023 |
$ | 7,972 |  |  | $ | 10,680 |  |  |  | (25.4 | %) |  |  | 24.0 | % |  |  | 18.0 | %

General and administrative expenses decreased $2.7 million, or 25%, for the first nine months of 2024 compared to the first nine months of 2023. The decline was largely due to a severance charge of $1.5 million incurred during the second quarter of 2023 in connection with the resignation of TransAct’s former Chief Executive Officer in April 2023. In addition, we incurred lower legal fees, bad debt and incentive compensation expense in the third quarter of 2024 compared to the third quarter of 2023, and we benefited from cost reduction initiatives taken during the latter part of 2023 and in the second quarter of 2024. As a result of these initiatives, we expect general and administrative expenses to continue to be lower for the remainder of 2024 compared to 2023.
Operating (Loss) Income. Operating (loss) income for the nine months ended September 30, 2024 and 2023 is summarized below (in thousands, except percentages):

Nine Months Ended September 30, |  |  | Percent |  |  | Percent of |  |  | Percent of |
2024 |  |  | 2023 |  |  | Change |  |  | Total Sales - 2024 |  |  | Total Sales - 2023 |
$ | (2,576 | ) |  | $ | 6,228 |  |  |  | (141.4 | %) |  |  | (7.8 | %) |  |  | 10.5 | %

Our operating income decreased $8.8 million, or 141%, for the first nine months of 2024 compared to the first nine months of 2023 due largely to a 44% decline in sales and a resulting $15.1 million decrease in gross profit (including a 280 basis point decline in gross margin). This was partially offset by a reduction in operating expenses of $6.3 million, or 24%, primarily due to cost reduction efforts commenced in the latter part of 2023 and the second quarter of 2024 as well as a $1.5 million severance charge incurred during the second quarter of 2023 in connection with the resignation of TransAct’s former Chief Executive Officer in April 2023.
Interest, net. We recorded net interest income of $116 thousand for the first nine months of 2024 compared to net interest expense of $207 thousand for the first nine months of 2023. For both periods, we incurred interest expense on the minimum $2.3 million of borrowings pursuant to the terms of the July 2022 amendment of our credit facility – see Note 5, Borrowings, to the accompanying condensed consolidated financial statements for more information regarding the Company’s credit facility. During the first nine months of 2024, we earned more interest income than in the first nine months of 2023 due to higher levels of invested cash on hand.
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Index
Other, net. Other, net primarily includes foreign exchange gains and losses by our UK subsidiary. During the first nine months of 2024 we recognized $43 thousand of foreign exchange gains compared to a $22 thousand foreign exchange loss in the first nine months of 2023. Going forward, we may continue to experience more foreign exchange gains or losses depending on the level of sales to European customers through our UK subsidiary and the fluctuation in exchange rates of the euro and pound sterling against the U.S. dollar.
Income Taxes. We recorded an income tax benefit in the first nine months of 2024 of $511 thousand at an effective tax rate of (21.1%), compared to an income tax expense during the first nine months of 2023 of $1.2 million at an effective tax rate of 19.8%.
Net (Loss) Income. We reported a net loss for the first nine months of 2024 of ($1.9) million, or ($0.19) per diluted share, compared to net income of $4.8 million, or $0.48 per diluted share, for the first nine months of 2023.
Liquidity and Capital Resources
Cash Flow
In the first nine months of 2024, our cash and cash equivalents balance decreased $1.0 million from December 31, 2023. We ended the third quarter of 2024 with $11.3 million in cash and cash equivalents, of which $0.1 million was held by our UK subsidiary.
Operating activities: The following significant factors affected our cash used in operating activities of $0.5 million for the first nine months of 2024 as compared to cash provided by operating activities of $4.6 million for the first nine months of 2023:
During the first nine months of 2024:

• | We reported a net loss of $1.9 million.

• | We recorded depreciation and amortization of $0.8 million and share-based compensation expense of $0.9 million.

• | Accounts receivable decreased $2.5 million due to the continued collections of sales combined with the slowdown in sales as discussed in the Results of Operations above.

• | Inventories decreased $1.0 million consistent with the slowdown in sales as discussed in the Results of Operations above.

• | Accounts payable decreased $1.2 million due to the slowdown in inventory purchases associated with the slowdown in sales as discussed in the Results of Operations above.

• | Accrued and other liabilities decreased $1.2 million due in part to a reduction in planned 2024 bonuses.

During the first nine months of 2023:

• | We reported net income of $4.8 million.

• | We recorded depreciation and amortization of $1.1 million and share-based compensation expense of $0.6 million.

• | Inventories increased $5.6 million consistent with overall increases in sales in 2023 compared to 2022 and the planned launch of several new product models the second half of 2023.

• | Accounts receivable decreased $1.8 million due to stronger collections of sales.

• | Employee retention credit receivable decreased $1.5 million due to the collection of this receivable in the first quarter of 2023.

• | Accounts payable decreased $1.2 million in 2023 due largely to the timing of vendor payments.

• | Accrued and other liabilities increased $1.3 million due largely to accrued severance in connection with the resignation of TransAct’s former Chief Executive Officer in April 2023.

Investing activities: Our capital expenditures were $311 thousand for the first nine months of 2024 compared to $788 thousand for the first nine months of 2023. Expenditures for both periods were primarily for computer and networking equipment and new tooling equipment.
Financing activities: Financing activities used $71 thousand of cash during the first nine months of 2024 compared to a use of $86 thousand in cash during the first nine months of 2023. These amounts relate to cash used to pay withholding taxes on stock issued from our stock compensation plans.
Resource Sufficiency
We have been impacted by global supply chain issues, increased shipping costs, increased interest rates and inflationary pressures. Our operating results and operating cash flow improved significantly during 2023 due largely to certain competitors’ inability to supply products in both the POS automation and casino and gaming markets, but these competitors have returned to market, resulting in increased competitive pressure. Certain large customers also began to slow their order rates for the first half of 2024 due to higher-than-normal inventory levels, though most have resume buying again with the exception of one large customer. We expect this to continue to negatively impact our sales through at least the end of 2024. Given the continued uncertainty related to the demand slowdown, including the loss of a major customer described above, we continue to monitor our cash generation, usage and preservation including the management of working capital to generate cash.
We believe that our cash and cash equivalents on hand, our expected cash flows generated from operating activities, and borrowings available under our credit facility (the “Siena Credit Facility”) will provide sufficient resources to meet our working capital needs, finance our capital expenditures and meet our liquidity requirements through at least the next twelve months. Notwithstanding this belief, the duration and extent of current global economic pressures and conditions in our markets remain uncertain and their ultimate impact is unknown.
24

Index
Credit Facility and Borrowings
On March 13, 2020, we entered into the Loan and Security Agreement governing the Siena Credit Facility with Siena Lending Group LLC (the “Lender”). The Siena Credit Facility provides for a revolving credit line of up to $10.0 million and was originally scheduled to expire on March 13, 2023, prior to being extended, as discussed below. Borrowings under the Siena Credit Facility bear a floating rate of interest equal to the greatest of (i) the prime rate plus 1.75%, (ii) the federal funds rate plus 2.25%, and (iii) 6.50%. The total deferred financing costs related to expenses incurred to complete the Siena Credit Facility were $245 thousand which were reported as “Other current assets” and “Other assets” in non-current assets in the Condensed Consolidated Balance Sheets. We also pay a fee of 0.50% on unused borrowings under the Siena Credit Facility. Borrowings under the Siena Credit Facility are secured by a lien on substantially all the assets of the Company. Borrowings under the Siena Credit Facility are subject to a borrowing base based on 85% of eligible accounts receivable plus the lesser of (a) $5.0 million and (b) 50% of eligible raw material and 60% of finished goods inventory.
The Siena Credit Facility imposes a financial covenant on the Company and restricts, among other things, our ability to incur additional indebtedness and create other liens. On July 21, 2021, the Company entered into an amendment (“Siena Credit Facility Amendment No. 1”) to the Siena Credit Facility. Siena Credit Facility Amendment No. 1 changed the financial covenant under the Siena Credit Facility from a minimum EBITDA covenant to an excess availability covenant requiring that the Company maintain excess availability of at least $750 thousand under the Siena Credit Facility, tested as of the end of each calendar month, beginning with the calendar month ended July 31, 2021. From July 31, 2021 through September 30, 2024, we remained in compliance with our excess availability covenant.
On July 19, 2022, the Company and the Lender entered into Amendment No. 2 (“Siena Credit Facility Amendment No. 2”) to the Siena Credit Facility as amended by Siena Credit Facility Amendment No. 1. Also on July 19, 2022, the Company and the Lender entered into an Amended and Restated Fee Letter (the “Amended Fee Letter”) in connection with Siena Credit Facility Amendment No. 2. Siena Credit Facility Amendment No. 2 did not modify the aggregate amount of the revolving commitment or the interest rate applicable to the loans.
The changes to the Siena Credit Facility provided for in Siena Credit Facility Amendment No. 2 included, among other things, the following:

| (i) | The extension of the maturity date from March 13, 2023 to March 13, 2025; and

| (ii) | The termination of the existing blocked account control agreement and entry into a new “springing” deposit account control agreement, permitting the Company to direct the use of funds in its deposit account until such time as (a) the sum of excess availability under the Siena Credit Facility as amended and unrestricted cash is less than $5 million for 3 consecutive business days or (b) an event of default occurs and is continuing.

In addition, the Amended Fee Letter requires the Company, while it retains the ability to direct the use of funds in the deposit account, to maintain outstanding borrowings of at least $2,250,000 in principal amount. If the Company does not have the ability to direct the use of funds in the deposit account, then the Amended Fee Letter requires the Company to pay interest on at least $2,250,000 principal amount of loans, whether or not such amount of loans is actually outstanding. As stated above, we continue to monitor our cash generation, usage and preservation including the management of working capital to generate cash and continue to evaluate any alternative sources of funding as necessary, including the possible extension of our line of credit under the Siena Credit Facility.
On May 1, 2023, the Company and the Lender agreed to a letter amendment to the Loan and Security Agreement governing the Siena Credit Facility. Prior to such amendment, section 7.1(m) of the Loan and Security Agreement governing the Siena Credit Facility required that any successor to the Company’s former Chief Executive Officer be reasonably acceptable to the Lender. This amendment confirmed that Mr. Dillon, the Company’s current Chief Executive Officer, is an acceptable successor and applied the same requirement to any future successor to Mr. Dillon as Chief Executive Officer.
As of September 30, 2024, we had $2.3 million of outstanding borrowings under the Siena Credit Facility and $4.2 million of net borrowing capacity available under the Siena Credit Facility.
As stated above, we continue to monitor our cash generation, usage and preservation including the management of working capital to generate cash and continue to evaluate alternative sources of funding as necessary.
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Index

Item 3. | QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

TransAct is a smaller reporting company, as defined in Item 10(f)(1) of Regulation S-K, and is not required to provide information under this item.

Item 4. | CONTROLS AND PROCEDURES

Evaluation of Disclosure Controls and Procedures
Our management, with the participation of our Chief Executive Officer and Chief Financial Officer (our principal executive officer and principal financial officer, respectively), evaluated the effectiveness of our disclosure controls and procedures as of September 30, 2024. The term “disclosure controls and procedures,” as defined in Rules 13a-15(e) and 15d-15(e) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), means controls and other procedures of a company that are designed to ensure that information required to be disclosed by a company in the reports that it files or submits under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission’s rules and forms. Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that information required to be disclosed by a company in the reports that it files or submits under the Exchange Act is accumulated and communicated to the company's management, including its principal executive and principal financial officers, as appropriate to allow timely decisions regarding required disclosure. Management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving their objectives, and management necessarily applies its judgment in evaluating the cost-benefit relationship of possible controls and procedures. Based on the evaluation of our disclosure controls and procedures as of September 30, 2024, our Chief Executive Officer and Chief Financial Officer concluded that, as of such date, our disclosure controls and procedures were effective at the reasonable assurance level.
Changes in Internal Control Over Financial Reporting
No change in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) occurred during the fiscal quarter ended September 30, 2024 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.
PART II. OTHER INFORMATION

Item 1. | LEGAL PROCEEDINGS

The Company may, in the ordinary course of business, become a party to litigation involving collection matters, contract claims and other legal proceedings relating to the conduct of its business. As of September 30, 2024, we are unaware of any material pending legal proceedings, or of any material legal proceedings contemplated by government authorities.

Item 1A. | RISK FACTORS

Information regarding risk factors appears under Part I, Item 1A, “Risk Factors,” of our 2023 Form 10-K. There have been no material changes from the risk factors previously disclosed in our 2023 Form 10-K. The risks factors described in our 2023 Form 10-K are not the only risks facing our Company. Additional risks and uncertainties, not currently known to us or that we currently deem to be immaterial, also may materially adversely affect our business, financial condition or future results.

Item 2. | UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

None.

Item 3. | DEFAULTS UPON SENIOR SECURITIES

None.

Item 4. | MINE SAFETY DISCLOSURES

Not applicable.

Item 5. | OTHER INFORMATION

| a) | None

| b) | None

| c) | During the three months ended September 30, 2024, no director or officer of the Company adopted or terminated a “Rule 10b5-1 trading arrangement” or a “non-Rule 10b5-1 trading arrangement,” as each term is defined it Item 408(a) of Regulation S-K.

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Index

Item 6. | EXHIBITS

3.1 |  | Certificate of Incorporation of TransAct Technologies Incorporated (conformed copy) (incorporated by reference to Exhibit 3.2 of the Company’s Quarterly Report on Form 10-Q (SEC File No. 000-21121) filed with the SEC on August 18, 2022).
10.1 |  | Executive Employment Agreement by and between TransAct Technologies Incorporated and John M. Dillon, dated as of September 4, 2024 (incorporated by reference to Exhibit 10.1 of the Company’s Current Report on Form 8-K (SEC File No. 000-21121) filed with the SEC on September 6, 2024).
10.2 |  | Executive Employment Agreement by and between TransAct Technologies Incorporated and Steven A. DeMartino, dated as of September 4, 2024 (incorporated by reference to Exhibit 10.2 of the Company’s Current Report on Form 8-K (SEC File No. 000-21121) filed with the SEC on September 6, 2024).
31.1 * |  | Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
31.2 * |  | Certification of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
32.1 ** |  | Certification pursuant to 18 U.S.C. Section 1350 as adopted pursuant to section 906 of the Sarbanes-Oxley Act of 2002.
101.INS |  | Inline XBRL Instance Document (the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document).
101.SCH |  | Inline XBRL Taxonomy Extension Schema Document.
101.CAL |  | Inline XBRL Taxonomy Extension Calculation Linkbase Document.
101.DEF |  | Inline XBRL Taxonomy Extension Definition Linkbase Document.
101.LAB |  | Inline XBRL Taxonomy Extension Label Linkbase Document.
101.PRE |  | Inline XBRL Taxonomy Extension Presentation Linkbase Document.
104 |  | Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101).

* | Filed herewith.

** | Furnished herewith.

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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

| TRANSACT TECHNOLOGIES INCORPORATED
| (Registrant)
| By: /s/ Steven A. DeMartino
Dated: November 12, 2024 | Steven A. DeMartino
| President, Chief Financial Officer, Treasurer and Secretary
| (Principal Financial Officer)
| By: /s/ William J. DeFrances
Dated: November 12, 2024 | William J. DeFrances
| Vice President and Chief Accounting Officer
| (Principal Accounting Officer)

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